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Ochsner Clinic Foundation

1514 Jefferson Hwy Bh 546
New Orleans, LA 70121
EIN: 720502505
Individual Facility Details: Ochsner Medical Center -Northshore
100 Medical Center Drive
Slidell, LA 70461
Bed count150Medicare provider number190204Member of the Council of Teaching HospitalsNOChildren's hospitalNO

Ochsner Clinic FoundationDisplay data for year:

Community Benefit Spending- 2021
(as % of functional expenses, which all tax-exempt organizations report on Form 990 Schedule H)
6.67%
Spending by Community Benefit Category- 2021
(as % of total functional expenses)
* = CBI denoted preventative categories
Community Benefit Spending Compared to Functional Expenses, 2010-2021
Additional data

Community Benefit Expenditures: 2021

  • All tax-exempt organizations file a Form 990 with the IRS for every tax year. If the tax-exempt organization operates one or more hospital facilities during the tax year, the organization must attach a Schedule H to Form 990. On Part I of Schedule H, the organization records the expenditures it made during the tax year for various types of community benefits; 9 types are shown on this web tool. By default, this web tool presents community benefit expenditures as a percentage of the organization’s functional expenses, which it reports on Form 990, Part IX, Line 25, Column A. (The more commonly heard term, ‘total operating expenses’, which organizations report to CMS, is generally about 90% of the ‘functional expenses’). The user may change the default to see the dollar expenditures.

    • Operating expenses$ 4,658,470,804
      Total amount spent on community benefits
      as % of operating expenses
      $ 310,587,837
      6.67 %
  • Amount spent in the following IRS community benefit categories:
      • Financial Assistance at cost
        as % of operating expenses
        $ 42,465,561
        0.91 %
        Medicaid
        as % of operating expenses
        $ 14,745,540
        0.32 %
        Costs of other means-tested government programs
        as % of operating expenses
        $ 0
        0 %
        Health professions education
        as % of operating expenses
        $ 8,809,000
        0.19 %
        Subsidized health services
        as % of operating expenses
        $ 216,056,159
        4.64 %
        Research
        as % of operating expenses
        $ 12,536,876
        0.27 %
        Community health improvement services and community benefit operations*
        as % of operating expenses
        Note: these two community benefit categories are reported together on the Schedule H, part I, line 7e.
        $ 7,612,875
        0.16 %
        Cash and in-kind contributions for community benefit*
        as % of operating expenses
        $ 8,361,826
        0.18 %
        Community building*
        as % of operating expenses
        $ 235,041
        0.01 %
    • * = CBI denoted preventative categories
    • Community building activities details:
        • Did tax-exempt hospital report community building activities?YES
          Number of activities or programs (optional)17
          Physical improvements and housing1
          Economic development7
          Community support5
          Environmental improvements2
          Leadership development and training for community members0
          Coalition building1
          Community health improvement advocacy0
          Workforce development1
          Other0
          Persons served (optional)2,847
          Physical improvements and housing0
          Economic development25
          Community support1,000
          Environmental improvements0
          Leadership development and training for community members0
          Coalition building0
          Community health improvement advocacy0
          Workforce development1,822
          Other0
          Community building expense
          as % of operating expenses
          $ 235,041
          0.01 %
          Physical improvements and housing
          as % of community building expenses
          $ 11,860
          5.05 %
          Economic development
          as % of community building expenses
          $ 106,539
          45.33 %
          Community support
          as % of community building expenses
          $ 110,351
          46.95 %
          Environmental improvements
          as % of community building expenses
          $ 775
          0.33 %
          Leadership development and training for community members
          as % of community building expenses
          $ 0
          0 %
          Coalition building
          as % of community building expenses
          $ 2,715
          1.16 %
          Community health improvement advocacy
          as % of community building expenses
          $ 0
          0 %
          Workforce development
          as % of community building expenses
          $ 2,801
          1.19 %
          Other
          as % of community building expenses
          $ 0
          0 %
          Direct offsetting revenue$ 0
          Physical improvements and housing$ 0
          Economic development$ 0
          Community support$ 0
          Environmental improvements$ 0
          Leadership development and training for community members$ 0
          Coalition building$ 0
          Community health improvement advocacy$ 0
          Workforce development$ 0
          Other$ 0

    Other Useful Tax-exempt Hospital Information: 2021

    • In addition to community benefit and community building expenditures, the Schedule H worksheet includes sections on what percentage of bad debt can be attributable to patients eligible for financial assistance, and questions on the tax-exempt hospital's debt collection policy. When searching a specific tax-exempt hospital in this web tool, Section II provides information about bad debt and the financial assistance policy, and whether the state in which the tax-exempt hospital resides has expanded Medicaid coverage under the federal ACA.

      • Of the tax-exempt hospital’s overall operating expenses, amount reported as bad debt
        as % of operating expenses
        $ 115,027,814
        2.47 %
        Is the tax-exempt hospital considered a "sole community hospital" under the Medicare program?NO
    • Information about the tax-exempt hospital's Financial Assistance Policy and Debt Collection Policy

      The Financial Assistance Policy section of Schedule H has changed over the years. The questions listed below reflect the questions on the 2009-2011 Schedule H forms and the answers tax-exempt hospitals provided for those years. The Financial Assistance Policy requirements were changed under the ACA. In the future, as the Community Benefit Insight web site is populated with 2021 data and subsequent years, the web tool will also be updated to reflect the new wording and requirements. In the meantime, if you have any questions about this section, we encourage you to contact your tax-exempt hospital directly.

      • Does the organization have a written financial assistance (charity care) policy?YES
        Did the tax-exempt hospital rely upon Federal Poverty Guidelines (FPG) to determine when to provide free or discounted care for patients?YES
        Amount of the tax-exempt hospital’s bad debt (at cost) attributed to patients eligible under the organization’s financial assistance (charity care) policy
        as % of operating expenses
        $ 0
        0 %
    • Did the tax-exempt hospital, or an authorized third party, take any of the following collection activities before determining whether the patient was eligible for financial assistance:
      • Reported to credit agencyNot available
    • Under the ACA, states have the choice to expand Medicaid eligibility for their residents up to 138% of the federal poverty guidelines. The Medicaid expansion provision of the ACA did not go into effect until January 2014, so data in this web tool will not reflect each state's current Medicaid eligibility threshold. For up to date information, please visit the Terms and Glossary under the Resources tab.

      • After enactment of the ACA, has the state in which this tax-exempt hospital is located expanded Medicaid?YES
    • The federal poverty guidelines (FPG) are set by the government and used to determine eligibility for many federal financial assistance programs. Tax-exempt hospitals often use FPG guidelines in their Financial Assistance policies to determine which patients will qualify for free or discounted care.

      • If not, is the state's Medicaid threshold for working parents at or below 76% of the federal poverty guidelines?Not available
    • In addition to the federal requirements, some states have laws stipulating community benefit requirements as a result of tax-exemption. The laws vary from state to state and may require the tax-exempt hospitals to submit community benefit reports. Data on this web tool captures whether or not a state had a mandatory community benefit reporting law as of 2011. For more information, please see Community Benefit State Law Profiles Comparison at The Hilltop Institute.

      • Does the state in which the tax-exempt hospital is located have a mandatory community benefit reporting statute?NO

    Community Health Needs Assessment Activities: 2021

    • The ACA requires all 501(c)(3) tax-exempt hospitals to conduct a Community Health Needs Assessment (CHNA) every three years, starting with the hospital's tax year beginning after March 23, 2012. The 2011 Schedule H included an optional section of questions on the CHNA process. This web tool includes responses for those hospitals voluntary reporting this information. The web tool will be updated to reflect changes in these questions on the 2012 and subsequent Schedule H forms.

      • Did the tax-exempt hospital report that they had conducted a CHNA?YES
        Did the CHNA define the community served by the tax-exempt hospital?YES
        Did the CHNA consider input from individuals that represent the broad interests of the community served by the tax-exempt hospital?YES
        Did the tax-exempt hospital make the CHNA widely available (i.e. post online)?YES
        Did the tax-exempt hospital adopt an implementation strategy to address the community needs identified by the CHNA?YES

    Supplemental Information: 2021

    This section presents qualitative information submitted by the hospital, verbatim from the 990H record.
    • Statement of Program Service Accomplishments
      Description of the organization's program service accomplishments for each of its three largest program services, as measured by expenses. Section 501(c)(3) and 501(c)(4) organizations are required to report the amount of grants and allocations to others, the total expenses, and revenue, if any, for each program service reported.
    • 4A (Expenses $ 3795370124 including grants of $ 13109427) (Revenue $ 4006886128)
      PATIENT CARE/PATIENT MEDICAL SERVICES: OCHSNER CLINIC FOUNDATION CONSISTS OF SEVEN HOSPITALS AT ELEVEN CAMPUSES AND MANY CLINICAL LOCATIONS. SERVED 71,166 INPATIENTS RESULTING IN 375,738 PATIENT DAYS. EMERGENCY ROOM VISITS TOTALED 412,409. THE NUMBER OF BIRTHS TOTALED 8,097. OUTPATIENT HOSPITAL VISITS TOTALED 1,085,843. PHYSICIAN CLINIC VISITS TOTAL 3,111,137. 370 PATIENTS RECEIVED ORGAN TRANSPLANTS.
      4B (Expenses $ 45401018 including grants of $ 0) (Revenue $ 15113520)
      "DIVISION OF ACADEMICS: SINCE 1944, ACADEMICS HAS BEEN AN INTEGRAL COMPONENT OF THE MISSION, VISIONS AND STRATEGY OF THE OCHSNER ORGANIZATION. THE DIVISION OF ACADEMICS, ENCOMPASSING BOTH MEDICAL EDUCATION AND RESEARCH, ADDS EMPHASIS, INTELLECTUAL CAPITAL AND FOCUS TO OCHSNER'S MISSION TO LEAD, EDUCATE, AND INNOVATE, WITH THE PRIMARY FOCUS OF PROVIDING THE HIGHEST QUALITY CARE AND SERVICE TO THE OCHSNER COMMUNITIES AND PATIENTS. OUR MEDICAL EDUCATION MISSION IS TO EDUCATE AND TRAIN A HEALTH PROFESSIONAL WORKFORCE THAT IS PREPARED TO PROVIDE SAFE AND EFFICIENT CARE IN AN EVOLVING HEALTHCARE DELIVERY SYSTEM ALONG WITH OUR RESEARCH MISSION TO ENHANCE, FOSTER, AND PROMOTE TRANSLATIONAL, CLINICAL AND HEALTH SERVICES RESEARCH OF THE HIGHEST QUALITY TO IMPROVE THE CLINICAL CARE OF OUR PATIENTS. THE ACADEMIC AREAS ARE OPERATING DIVISIONS OF OCF. RESIDENCY TRAINING PROGRAMS. OCF OPERATES ONE OF THE NATION'S LARGEST INDEPENDENT ACADEMIC MEDICAL CENTERS AND TRAINS OVER 320 RESIDENTS AND FELLOWS ANNUALLY IN 31 INDEPENDENT OCF-SPONSORED ACCREDITED RESIDENCY TRAINING PROGRAMS. IN ADDITION, OCHSNER IS A JOINT SPONSOR WITH THE LOUISIANA STATE UNIVERSITY HEALTH SCIENCE CENTER (""LSUHSC""), PSYCHIATRY PROGRAM, AND IS A JOINT SPONSOR WITH TULANE UNIVERSITY SCHOOL OF MEDICINE (""TULANE"") FOR PEDIATRICS AND PLASTIC SURGERY PROGRAMS. THE JOINT PROGRAMS INCLUDE APPROXIMATELY 80 RESIDENTS. IN ADDITION, ANOTHER 684 RESIDENTS AND FELLOWS ROTATE TO OCF IN VARIOUS DISCIPLINES OF MEDICINE AND SURGERY UNDER AFFILIATION AGREEMENTS WITH LSUHSC AND TULANE AS WELL AS OTHER SCHOOLS FROM ACROSS THE COUNTRY AND AROUND THE WORLD. OCHSNER ALSO SUPPORTS LSUHSC RESIDENCY TRAINING PROGRAMS AT OCHSNER MEDICAL CENTER - KENNER WHERE APPROXIMATELY 55 RESIDENTS IN FAMILY PRACTICE AND INTERNAL MEDICINE, AND APPROXIMATELY 90 RESIDENTS IN MEDICINE AND SURGICAL SPECIALTIES TRAINING PROGRAMS COMPLETE CLINICAL ROTATIONS ANNUALLY.UNIVERSITY OF QUEENSLAND, OCHSNER CLINICAL SCHOOL. IN THE FALL OF 2008, OCHSNER ENTERED INTO A PARTNERSHIP WITH THE UNIVERSITY OF QUEENSLAND SCHOOL OF MEDICINE IN BRISBANE, AUSTRALIA TO DEVELOP THE UNIVERSITY OF QUEENSLAND, OCHSNER CLINICAL SCHOOL (""OCS""). THE UQ OCHSNER CLINICAL SCHOOL IS FULLY ACCREDITED BY THE AUSTRALIAN MEDICAL COUNCIL AND AT FULL STUDENT COMPLIMENT, THIS PROGRAM GRADUATES APPROXIMATELY 100 MEDICAL STUDENTS EACH YEAR. THE STUDENTS GRADUATE WITH A DOCTOR OF MEDICINE (MD) DEGREE. AS OF JANUARY 2022 , THERE WERE 415 STUDENTS ENROLLED IN THE UNIVERSITY OF QUEENSLAND, OCS PROGRAM. IN 2022, THE OCS RESIDENCY MATCH RATE WAS 98%. IN ADDITION TO THE UNIVERSITY OF QUEENSLAND, OCS PROGRAM, OCHSNER CONTINUES TO PROVIDE OVER 250 STUDENT-MONTHS OF CLINICAL EDUCATION TO OVER 200 MEDICAL STUDENTS FROM TULANE AND THE LSUHSC AND OTHER MEDICAL SCHOOL PROGRAMS FROM ACROSS THE REGION, COUNTRY AND AROUND THE WORLD.THE OCHSNER DEPARTMENT OF CONTINUING MEDICAL EDUCATION (CME) HAS BEEN ACCREDITED BY THE ACCREDITATION COUNCIL FOR CONTINUING MEDICAL EDUCATION (ACCME) SINCE 1976. APPROXIMATELY 150 CME EDUCATIONAL ACTIVITIES ARE HELD ANNUALLY THROUGH REGULARLY SCHEDULED SERIES, INTERNET COURSES, AND LIVE ACTIVITIES PROVIDING MORE THAN 16,500 PRACTICING PHYSICIANS WITH OVER 38,000 CME CREDITS. OCF ALSO COLLABORATES WITH OVER 20 JOINT PROVIDERS TO ISSUE CME CREDIT FOR EDUCATIONAL ACTIVITIES SPONSORED THROUGH THE JOINT PROVIDER. THESE EDUCATIONAL ACTIVITIES INCLUDE NATIONAL SOCIETIES, REGIONAL HOSPITALS, AND SPECIALTY GROUPS. IN ADDITION, OCHSNER IS APPROVED BY THE LOUISIANA STATE BOARD OF MEDICAL EXAMINERS TO PROVIDE CME CREDIT FOR THE MANDATORY CONTROLLED DANGEROUS SUBSTANCE (CDS) LICENSE REQUIREMENT.NURSING/ALLIED HEALTH / ADVANCED PRACTICE AFFILIATIONS. OCF HAS FORMAL AFFILIATIONS WITH OVER 120 INSTITUTIONS OF HIGHER LEARNING. OCF, THROUGH NURSING, ALLIED HEALTH, AND ADVANCED PRACTICE AFFILIATIONS, ENABLES STUDENTS ENROLLED IN OVER 275 COLLEGE AND UNIVERSITY PROGRAMS THROUGHOUT THE UNITED STATES TO COMPLETE FORMAL CLINICAL TRAINING DEGREE REQUIREMENTS. THROUGH THESE AFFILIATIONS, OCHSNER PROVIDES CLINICAL TRAINING AND MENTORING TO OVER 1,500 STUDENTS. IN ADDITION TO THESE AFFILIATIONS, OCHSNER IS PARTNERED WITH XAVIER UNIVERSITY OF NEW ORLEANS TO FACILITATE A PHYSICIAN ASSISTANT PROGRAM AND LOYOLA UNIVERSITY OF NEW ORLEANS TO FACILITATE A BACHELOR'S OF NURSING PROGRAM.APPROVALS AND ACCREDITATIONS. OCF'S DIVISION OF ACADEMICS' EDUCATION PROGRAMS ARE ACCREDITED BY OR REGISTERED WITH THE FOLLOWING AGENCIES:ACCREDITATION COUNCIL FOR GRADUATE MEDICAL EDUCATION (ACGME)ACCREDITATION COUNCIL FOR CONTINUING MEDICAL EDUCATION (ACCME)AMERICAN ASSOCIATION OF MEDICAL COLLEGES (AAMC)AUSTRALIAN MEDICAL COUNCIL (AMC)COUNCIL ON TEACHING HOSPITALS (COTH)"
      4C (Expenses $ 25013500 including grants of $ 0) (Revenue $ 15619025)
      MEDICAL RESEARCH: CURRENTLY, OCHSNER CLINIC FOUNDATION OPERATES SIX RESEARCH LABORATORIES WITHIN THE INSTITUTE FOR TRANSLATIONAL RESEARCH FOCUSING ON MULTIPLE MEDICAL DISEASES AND PROBLEMS INCLUDING CANCER, TRANSPLANT AND HEPATOLOGY, RHEUMATOLOGIC DISEASES, NEUROLOGICAL DISORDERS, NEPHROLOGIC DISEASE AND INFECTIOUS DISEASES. IN ADDITION, OCHSNER CURRENTLY OFFERS TO ITS PATIENTS OVER 700 ACTIVE CLINICAL RESEARCH STUDIES IN 50 CLINICAL AREAS. APPROXIMATELY 10,000 PATIENTS PARTICIPATE IN CLINICAL RESEARCH ANNUALLY AND THE NUMBER CONTINUES TO INCREASE. THE OCHSNER INSTITUTIONAL REVIEW BOARD PROVIDES OVERSIGHT FOR ALL CLINICAL TRIALS TO ENSURE THE SAFETY OF THE HUMAN SUBJECTS PARTICIPATING IN RESEARCH. OCHSNER ESTABLISHED THE OCHSNER CENTER FOR OUTCOMES RESEARCH (OCOR), FORMERLY CENTER FOR APPLIED HEALTH SERVICES RESEARCH (IN 2014, THE MISSION OF WHICH IS TO ADVANCE KNOWLEDGE, IMPROVE CLINICAL PRACTICE, AND IMPROVE THE HEALTH AND WELL-BEING OF THE COMMUNITY). PHYSICIAN INVESTIGATORS DEVELOP HYPOTHESES AND ANALYZE PATIENT DATA TO DETERMINE KEY RELATIONSHIPS ASSOCIATED WITH HUMAN DISEASE AND HEALTH ISSUES. FINDINGS FROM OUTCOMES RESEARCH CAN BE APPLIED THROUGH INVESTIGATOR-INITIATED STUDIES DESIGNED TO IMPROVE PATIENT OUTCOMES. THE OCOR BUSINESS TEAM ALSO COLLABORATES WITH OCHSNER LEADERS TO IDENTIFY HIGH PRIORITY ISSUES AND DESIGN KEY INITIATIVES THAT WOULD BENEFIT FROM RESEARCH EXPERTISE AND PROGRAM EVALUATION INCLUDING NEW BENEFITS, SYSTEM REDESIGN, PATIENT SAFETY AND CLINICAL CARE. THE CENTER IDENTIFIES AND INFLUENCES CAPACITY TO CONDUCT HEALTH CARE DEMONSTRATIONS AND PRAGMATIC PRACTICE-BASED INTERVENTIONS THAT ARE HIGH PRIORITY FOR OPERATIONAL LEADERS AND HAVE HIGH SCIENTIFIC MERIT. OCOR SERVICES INCLUDE AN INFORMATION ANALYTICS UNIT THAT HELPS RESEARCHERS EXTRACT DATA FROM OCHSNER'S SYSTEM DATA REPOSITORIES, AN EPIDEMIOLOGY & BIOSTATISTICS UNIT THAT HELPS RESEARCHERS WITH PROJECT DEVELOPMENT AND DATA ANALYSIS, AND A PATIENT RESEARCH ADVISORY BOARD WHICH FACILITATES PATIENT ENGAGEMENT IN BOTH INDUSTRY-SPONSORED AND INVESTIGATOR-INITIATED STUDIES. THE OCOR IS A MAJOR COLLABORATOR ON SEVERAL GRANTS FUNDED BY THE PATIENT-CENTERED OUTCOMES RESEARCH INSTITUTE AND THE NATIONAL INSTITUTES OF HEALTH. THE CLINICAL TRIAL UNIT (CTU), LOCATED AT OCHSNER BAPTIST MEDICAL CENTER, WAS ESTABLISHED IN 2012 TO PROVIDE THE ABILITY TO CARRY OUT A VARIETY OF CLINICAL TRIALS, INCLUDING COMPLEX TRIALS REQUIRING CLOSE MONITORING, HIGH-VOLUME TRIALS, AND MORE. SINCE INCEPTION, OVER 2,500 PATIENTS HAVE PARTICIPATED IN RESEARCH STUDIES AT THE CTU. THE BIOREPOSITORY & CORE RESEARCH LAB UNIT, LOCATED AT OCHSNER MEDICAL CENTER, WAS ESTABLISHED IN 2011 TO DEVELOP A ROBUST INVENTORY OF HUMAN BIOSPECIMENS AND BIOFLUIDS FOR UTILIZATION IN RESEARCH PROJECTS. SINCE INCEPTION, OVER 4,000 PATIENTS HAVE DONATED THEIR TISSUES AND BIOFLUIDS. THIS HAS RESULTED IN DEVELOPMENT OF A COMPREHENSIVE EXPRESSBANK WITH AN INVENTORY OF OVER 41,300 ALIQUOTS OF BIOSPECIMENS. THEY ALSO HAVE CUSTODY OF ANY FFPE BLOCKS FROM THE PATHOLOGY DEPARTMENT THAT ARE 10 YEARS OR OLDER DATING BACK TO 1998. FURTHERMORE, THEY HAVE ACCESS TO REMNANT TISSUE AND BIOFLUID SPECIMENS DEEMED LEFTOVER MEDICAL WASTE FROM CLINICAL PROCEDURES. TO PROVIDE MORE BIOSPECIMEN DONATION OPPORTUNITIES TO OUR PATIENTS, A NEW SATELLITE BIOBANK UNIT WAS ESTABLISHED AT OCHSNER BAPTIST MEDICAL CENTER IN 2016 WHERE AN EFFORT TO COLLECT WOMEN'S HEALTH SPECIMENS AND WELL AS GENITOURINARY SPECIMENS FROM MEN WAS INITIATED.
      4D (Expenses $ 2663041 including grants of $ 0) (Revenue $ 132795)
      PROGRAM RELATED INVESTMENTS: EQUITY INCOME FROM JOINT VENTURE PROVIDING PATIENT CARE.
      Facility Information
      Schedule H (Form 990) Section C. Supplemental Information for Part V, Section B.
      PART V, SECTION A:
      WEBSITE ADDRESSES FOR FACILITY REPORTING GROUP A:OCHSNER MEDICAL CENTER: WWW.OCHSNER.ORG/LOCATIONS/OCHSNER-MEDICAL-CENTEROCHSNER BAPTIST - A CAMPUS OF OCHSNER MEDICAL CENTER:WWW.OCHSNER.ORG/LOCATIONS/OCHSNER-BAPTISTOCHSNER MEDICAL CENTER - WEST BANK CAMPUS:WWW.OCHSNER.ORG/LOCATIONS/OCHSNER-MEDICAL-CENTER-WEST-BANK-CAMPUSOCHSNER HOSPITAL FOR ORTHOPEDICS & SPORTS MEDICINE:WWW.OCHSNER.ORG/LOCATIONS/OCHSNER-HEALTH-CENTER-ELMWOODOCHSNER MEDICAL CENTER - BATON ROUGE: WWW.OCHSNER.ORG/LOCATIONS/OCHSNER-MEDICAL-CENTER-BATON-ROUGEOCHSNER MEDICAL CENTER - KENNER, LLC: WWW.OCHSNER.ORG/LOCATIONS/OCHSNER-MEDICAL-CENTER-KENNEROCHSNER MEDICAL CENTER - NORTHSHORE, LLC: WWW.OCHSNER.ORG/LOCATIONS/OCHSNER-MEDICAL-CENTER-NORTH-SHOREOCHSNER ST. ANNE GENERAL HOSPITAL: WWW.OCHSNER.ORG/LOCATIONS/OCHSNER-ST-ANNEOCHSNER ST. MARY: WWW.OCHSNER.ORG/LOCATIONS/OCHSNER-ST-MARYWEBSITE ADDRESS FOR FACILITY REPORTING GROUP B:OCHSNER MEDICAL CENTER - HANCOCK: WWW.OCHSNER.ORG/LOCATIONS/OCHSNER-MEDICAL-CENTER-HANCOCK
      PART V, SECTION B
      FACILITY REPORTING GROUP A
      FACILITY REPORTING GROUP A CONSISTS OF:
      - FACILITY 1: OCHSNER MEDICAL CENTER, - FACILITY 2: OCHSNER MEDICAL CENTER - BATON ROUGE, - FACILITY 3: OCHSNER MEDICAL CENTER - KENNER, LLC, - FACILITY 4: OCHSNER MEDICAL CENTER - NORTHSHORE, LLC, - FACILITY 5: OCHSNER ST. ANNE GENERAL HOSPITAL, - FACILITY 7: OCHSNER ST. MARY
      GROUP A-FACILITY 1 -- OCHSNER MEDICAL CENTER PART V, SECTION B, LINE 11:
      "OCHSNER MEDICAL CENTER (INCLUDING SATELLITE LOCATIONS):2021 UPDATE ON 2019 COMMUNITY HEALTH IMPLEMENTATION PLAN - THE MOST RECENT CHNA WAS COMPLETED IN DECEMBER OF 2021, SO UPDATES ON ADDRESSING IDENTIFIED NEEDS IN 2021 IS FROM THE 2018 CHNA. ALL IDENTIFIED SIGNIFICANT NEEDS WERE ADDRESSED. BEHAVIORAL HEALTH/MENTAL HEALTH/SUBSTANCE ABUSE:FOR DECADES, OCHSNER HAS APPLIED EXCELLENCE, INNOVATION, RESEARCH, AND EDUCATION TO THE DELIVERY OF PSYCHIATRY AND BEHAVIORAL HEALTH SERVICES. OCHSNER OFFERS A BREADTH OF SERVICES AND SPECIALTY TREATMENT PROGRAMS INCLUDING SHORT-TERM OUTPATIENT COUNSELING, GROUP THERAPY, HOSPITAL INPATIENT AND DAY TREATMENT PROGRAMS. IN 2021, OCHSNER CONTINUED TO EXPAND BY INTEGRATING BEHAVIORAL HEALTH SERVICES TO OCHSNER FACILITIES IN LOUISIANA'S NORTHSHORE, SOUTH SHORE, BATON ROUGE, AND BAYOU REGIONS INCLUDING INTEGRATION INTO PRIMARY CARE. THERE WAS A 80% GROWTH IN UNIQUE PATIENTS SERVED ACROSS OUTPATIENT CLINICS FOR BEHAVIORAL HEALTH AND ADDICTIVE DISORDERS. DURING THE COVID-19 PANDEMIC, THE OCHSNER SYSTEM CONDUCTED 90% OF BEHAVIORAL HEALTH VISITS VIRTUALLY, SEEING 10,780 PATIENTS THROUGH THE MYOCHSNER PATIENT PORTAL. ADDITIONALLY, THE OFFICE OF PROFESSIONAL WELL-BEING LED THE COVID-19 STAFF SUPPORT AND WELLNESS INITIATIVE, PROVIDING ON-DEMAND ACCESS TO A CRISIS PHONE LINE AND PSYCHIATRIC CONSULTATION, TWICE-DAILY VIRTUAL MINDFULNESS GROUPS, AND DECOMPRESSION GROUPS FOR HIGH-STRESS UNITS.IN ORDER TO MEET THE BEHAVIORAL HEALTH, MENTAL HEALTH, AND SUBSTANCE ABUSE NEEDS OF OUR COMMUNITY, WE HAVE FOCUSED ON INCREASING ACCESS TO CARE FOR ALL AGES. THE BOH CENTER FOR CHILD DEVELOPMENT IS ONE OF THE LARGEST MULTI-DISCIPLINARY CHILD FOCUSED CENTERS IN THE GULF SOUTH UTILIZING INTERDISCIPLINARY TEAM EVALUATIONS, INTEGRATED TREATMENT PROTOCOLS AND SUPPORTS PARENTS WITHIN THE SCHOOL SETTING TO NAVIGATE SPECIAL EDUCATION SERVICES AND PROVIDE FAMILY CENTERED TREATMENT PLANS. THE SYSTEM-WIDE OPIOID STEWARDSHIP COMMITTEE CONTINUES TO DEVELOP BEST-PRACTICES IN DECREASING THE USE OF OPIOIDS. OCHSNER LAUNCHED THE ICARE PROGRAM WITH THE LAMBETH HOUSE TO OFFER TELEHEALTH SERVICES FOR DEMENTIA AND ALZHEIMER'S CARE TO ALLOW THESE PATIENTS TO STAY AT HOME WHILE RECEIVING PROACTIVE AND CONTINUING CARE. IN 2018, OCHSNER HEALTH PARTNERED WITH ACADIA HEALTHCARE TO OPEN RIVER PLACE BEHAVIORAL HEALTH, AN 82-BED INPATIENT FACILITY THAT TREATS PATIENTS STARTING AT AGE 12.ACCESS TO CARE:OCHSNER CONTINUES TO PROVIDE MEDICAL SERVICES IN NEIGHBORHOODS ACROSS THE GREATER NEW ORLEANS REGION, INCLUDING OPENING THE FIRST OF 15 PLANNED OCHSNER COMMUNITY HEALTH CENTERS, THE OCHSNER COMMUNITY HEALTH BREES FAMILY CENTER, IN NEW ORLEANS EAST. A CORNERSTONE OF OCHSNER'S HEALTHY STATE BY 2030 INITIATIVE, THESE CENTERS WILL BE LOCATED IN UNDERSERVED NEIGHBORHOODS ACROSS LOUISIANA, INCLUDING AREAS WITH LOW ACCESS TO CARE. IN 2020, OCHSNER HEALTH DEEPENED THAT COMMITMENT WITH A NEW, FIVE-YEAR PLEDGE OF $1 MILLION TO SON OF A SAINT, A NONPROFIT ORGANIZATION DEDICATED TO TRANSFORMING THE LIVES OF FATHERLESS BOYS IN NEW ORLEANS WHILE ALSO INSPIRING MENTORSHIP, WHICH WILL FUND CRITICAL PROGRAMMATIC STAFF AND ENHANCE THE ORGANIZATION'S SERVICES TO PROMOTE THE WHOLE PERSON - MIND, BODY, AND SPIRIT - THROUGH HEALTHCARE EDUCATORS, SOCIAL WORKERS AND MENTAL HEALTH PROVIDERS. TO INCREASE ACCESS TO CARE FOR STUDENTS, OCHSNER SPONSORS TWO SCHOOL-BASED HEALTH CENTERS WITHIN JEFFERSON PARISH PUBLIC SCHOOL SYSTEM'S (JPPSS) TWO LARGEST HIGH SCHOOLS. JPPSS IS THE LARGEST PUBLIC SCHOOL SYSTEM IN THE STATE OF LOUISIANA WITH 81,000 STUDENTS AND AN ECONOMICALLY DISADVANTAGED SCHOOL POPULATION OF 85%. THROUGH THIS SPONSORSHIP, OCHSNER COVERS THE COMPLETE COST OF THE NURSE PRACTITIONERS, ALL STUDENT WELLNESS PROGRAMS, AND THE ROTATION OF OCHSNER CLINICAL SCHOOL MEDICAL STUDENTS. OCHSNER ALSO PROVIDES FOR THE MEDICAL DIRECTORS FOR THESE SCHOOL CLINICS. THE OCHSNER SPORTS MEDICINE INSTITUTE PARTNERED WITH LOCAL SCHOOLS THROUGHOUT SOUTHEAST LOUISIANA TO PROVIDE LOW OR NO-COST ATHLETIC TRAINING SERVICES FOR THEIR STUDENT ATHLETES, INCLUDING PRE-SPORTS PHYSICALS TO KEEP STUDENT-ATHLETES HEALTHY.OCHSNER IS A RECOGNIZED LEADER IN DIGITAL MEDICINE. OVER 15,000 PATIENTS PARTICIPATED IN OCHSNER DIGITAL MEDICINE FOR CHRONIC DISEASE. THE PROGRAM IS AVAILABLE IN 15 STATES AND EXPANDED IN 2021 TO SERVE PATIENTS, EMPLOYERS, PAYORS, AND HEALTH SYSTEMS NATIONALLY. ONE OF OUR MOST IMPACTFUL INITIATIVES IS THE CONNECTED MOM PROGRAM, WHICH ALLOWS EXPECTANT MOTHERS TO STAY CONNECTED TO THEIR OCHSNER CARE TEAM FROM THE COMFORT OF HOME THROUGH DIGITAL MONITORING. POLICYMAKERS HAVE TAKEN NOTICE OF THIS OCHSNER INITIATIVE, RECOGNIZING THAT MATERNAL AND INFANT MORTALITY RATES ARE FAR TOO HIGH, ESPECIALLY WITHIN UNDERSERVED COMMUNITIES, BY INITIATING THE CONNECTED MATERNAL ONLINE MONITORING SERVICES (MOM) ACT WHICH REQUIRES THE CENTERS FOR MEDICARE AND MEDICAID (CMS) TO PROVIDE COVERAGE RECOMMENDATIONS FOR REMOTE DEVICES TO CHECK BLOOD PRESSURE, BLOOD GLUCOSE, AND PULSE RATES. UNITEUS IS A COMMUNITY RESOURCE REFERRAL PLATFORM THAT ALLOWS OCHSNER TEAM MEMBERS TO CONNECT PATIENTS WITH COMMUNITY-BASED RESOURCES THAT CAN ASSIST WITH PROVIDING SERVICES AND CLOSING GAPS OF PATIENTS' NON-CLINICAL NEEDS.CONSIDERING THE LONG TERM NEED TO CONTINUE TO GROW THE PIPELINE OF HEALTHCARE PROVIDERS, OCHSNER HAS MADE SIGNIFICANT INVESTMENTS IN K-12 AND HEALTHCARE EDUCATION. OVER 13,200 K-12 STUDENTS AND TEACHERS WERE ENGAGED IN OCHSNER'S K-12 STEM EDUCATION PROGRAM TEACHER PROFESSIONAL DEVELOPMENT PROGRAMS THAT SPAN ACROSS THE STATE OF LOUISIANA AND INTO MISSISSIPPI. OUR WORKFORCE DEVELOPMENT PROGRAMS WORKED WITH LOUISIANA COMMUNITY AND TECHNICAL COLLEGES THROUGHOUT LOUISIANA TO HOST INCUMBENT TRAINING AND WORKFORCE DEVELOPMENT PROGRAMS. THE PROGRAMS IN GREATER NEW ORLEANS, NORTHSHORE, LAKE CHARLES, BAYOU AND BATON ROUGE TRAINED 411 UNEMPLOYED OR UNDEREMPLOYED ADULTS AT NO COST TO THE STUDENT, WITH A 100% GRADUATION RATE AND 100% EMPLOYMENT UPON GRADUATION RATE IN ROLES AS MEDICAL ASSISTANT, PHARMACY TECH, CODING, AND PATIENT CARE TECHNICIAN. HEALTH EDUCATION & HEALTH LITERACY:OCHSNER IS FOCUSED ON THE NEED TO PROVIDE OPPORTUNITIES FOR COMMUNITY MEMBERS AND PATIENTS TO LEARN ABOUT THEIR HEALTH AND HOW TO IMPROVE OR MAINTAIN IT BY EMPOWERING THEM WITH EDUCATION AND LEARNING OPPORTUNITIES. THE OCHSNER EAT FIT PROGRAM MAKES IT EASY FOR COMMUNITY MEMBERS TO MAKE THE RIGHT DECISIONS FOR THEIR HEALTH THROUGH COLLABORATIVE WORK WITH LOCAL RESTAURANTS, SCHOOLS, AND SPORTS ARENAS IN NEW ORLEANS, NORTHSHORE, BATON ROUGE, SHREVEPORT, AND ACADIANA. OCHSNER PROVIDES 6 REGISTERED DIETICIANS TO PARTNER WITH 336 RESTAURANT PARTNERS TO REVIEW THEIR MENUS AND CERTIFY APPROVED ""EAT FIT"" OPTIONS. OCHSNER PROVIDES THE ""CHOP"" AFTER-SCHOOL COOKING PROGRAM AT SCHOOLS AND COMMUNITY CENTERS IN THE GREATER NEW ORLEANS, BATON ROUGE, NORTHSHORE, AND HANCOCK MISSISSIPPI REGIONS. THIS NO-COST, 8-WEEK PROGRAM GIVES YOUNG PEOPLE THE OPPORTUNITY TO LEARN HANDS-ON COOKING SKILLS THROUGH HEALTH EDUCATION AND HEALTHY RECIPES. THE OCHSNER CORPORATE WELLNESS TEAM PROVIDED OVER 3,500 NO-COST HEALTH SCREENINGS TO COMMUNITY MEMBERS, TEACHERS, AND LOCAL ORGANIZATIONS ACROSS REGIONS. OCHSNER TOBACCO CESSATION AND EDUCATION PROGRAMS EDUCATE LOCAL STUDENTS THROUGH INTERACTIVE TOBACCO PREVENTION PROGRAMS. ADDITIONALLY, THE TOBACCO CONTROL & PREVENTION PROGRAM OFFERS 31 CESSATION CLINIC SITES THAT PROVIDE FREE TOBACCO CESSATION SERVICES TO PATIENTS WHO ARE ELIGIBLE FOR THE TOBACCO TRUST PROGRAM. OVER 24,000 PEOPLE HAVE PARTICIPATED SINCE THE START OF THE PROGRAM WHICH HAS A 12-MONTH QUIT RATE OF 31%. CESSATION CLINICS ARE LOCATED IN THE GREATER NEW ORLEANS AREA, BATON ROUGE, NORTHSHORE, LAFAYETTE, SHREVEPORT, AND MONROE.AT OCHSNER'S WESTBANK AND BAPTIST CAMPUSES, OVER 100 EDUCATIONAL PROGRAMS AND COMMUNITY OUTREACH EVENTS OCCURRED. OCHSNER WESTBANK HOSTED REGULAR CAR SEAT INSPECTIONS, BABY BASICS, AND BREASTFEEDING CLASSES, AND FACILITATED THE JOHN EHRET HIGH SCHOOL WELLNESS COUNCIL. OCHSNER BAPTIST HOSTED DELIVERY, SIBLING, BABIES R US BASICS, BREASTFEEDING, NEWBORN CARE, POSTPARTUM, BABY SAFETY, GRANDPARENTS, AND HAPPIEST BABY ON BLOCK CLASSES TAUGHT BY OCHSNER NURSES AND PROFESSIONALS."
      GROUP A-FACILITY 2 -- OCHSNER MEDICAL CENTER - BATON ROUGE PART V, SECTION B, LINE 11:
      "OCHSNER MEDICAL CENTER - BATON ROUGE (OMC - BR):2021 UPDATE ON 2019 COMMUNITY HEALTH IMPLEMENTATION PLAN - THE MOST RECENT CHNA WAS COMPLETED IN DECEMBER OF 2021, SO UPDATES ON ADDRESSING IDENTIFIED NEEDS IN 2021 IS FROM THE 2018 CHNA. ALL IDENTIFIED SIGNIFICANT NEEDS WERE ADDRESSED. ACCESS TO CARE:OCHSNER'S DECADES LONG COMMITMENT TO SERVING THE BATON ROUGE COMMUNITY ADDED ANOTHER CHAPTER IN 2020 WITH THE OPENING OF OCHSNER HEALTH CENTER BLUEBONNET SOUTH. THE NEW FACILITY OFFERS A FULL ARRAY OF PRIMARY CARE, GENERAL PEDIATRICS, OBSTETRICS, & WOMEN'S SERVICES. THE AREA IS ALSO HOME TO OCHSNER MEDICAL CENTER - BATON ROUGE, OCHSNER MEDICAL COMPLEX -THE GROVE, OCHSNER MEDICAL COMPLEX IBERVILLE, & OCHSNER CANCER CENTER - BATON ROUGE, AS WELL AS 12 ADDITIONAL OCHSNER HEALTH CENTERS, THREE THERAPY & WELLNESS CENTERS, & TWO URGENT CARE CENTERS. PATIENTS ARE SERVED BY MORE THAN 2,000 OCHSNER TEAM MEMBERS DEDICATED TO OUTSTANDING PATIENT CARE. ADDITIONALLY, OMC - BR HAS IMPLEMENTED TELEMEDICINE SERVICES & VIRTUAL HOSPITAL MEDICINE (ONLY AT OCHSNER IBERVILLE.) IN RESPONSE TO COVID-19, RAPID COVID-19 & INFLUENZA POINT OF CARE TESTING HAS BEEN ADDED. BOTH EMERGENCY DEPARTMENTS HAVE INTRODUCED ED PARAMEDICS & IS THE FIRST HOSPITAL TO DO SO IN THE BATON ROUGE REGION.OCHSNER IS A RECOGNIZED LEADER IN DIGITAL MEDICINE. OVER 15,000 PATIENTS PARTICIPATED IN OCHSNER DIGITAL MEDICINE FOR CHRONIC DISEASE. THE PROGRAM IS AVAILABLE IN 15 STATES & WILL EXPAND TO SERVE PATIENTS, EMPLOYERS, PAYORS, & HEALTH SYSTEMS NATIONALLY. ONE OF OUR MOST IMPACTFUL INITIATIVES IS THE CONNECTED MOM PROGRAM, WHICH ALLOWS EXPECTANT MOTHERS TO STAY CONNECTED TO THEIR OCHSNER CARE TEAM FROM HOME THROUGH DIGITAL MONITORING. POLICYMAKERS HAVE TAKEN NOTICE OF THIS OCHSNER INITIATIVE, RECOGNIZING THAT MATERNAL & INFANT MORTALITY RATES ARE FAR TOO HIGH, ESPECIALLY WITHIN UNDERSERVED COMMUNITIES, BY INITIATING THE CONNECTED MATERNAL ONLINE MONITORING SERVICES (MOM) ACT.UNITEUS IS A COMMUNITY RESOURCE REFERRAL PLATFORM THAT ALLOWS OCHSNER TEAM MEMBERS TO CONNECT PATIENTS WITH COMMUNITY-BASED RESOURCES THAT CAN ASSIST WITH PROVIDING SERVICES & CLOSING GAPS OF PATIENTS' NON-CLINICAL NEEDS.CONSIDERING THE LONG TERM NEED OF HEALTHCARE PROVIDERS, OCHSNER HAS MADE SIGNIFICANT INVESTMENTS IN K-12 & HEALTHCARE EDUCATION. OVER 13,200 K-12 STUDENTS & TEACHERS WERE ENGAGED IN OCHSNER'S K-12 STEM EDUCATION PROGRAM TEACHER PROFESSIONAL DEVELOPMENT PROGRAMS THAT SPAN ACROSS THE STATE OF LA & INTO MS. OUR WORKFORCE DEVELOPMENT PROGRAMS WORKED WITH LOUISIANA COMMUNITY & TECHNICAL COLLEGES THROUGHOUT LA TO HOST INCUMBENT TRAINING & WORKFORCE DEVELOPMENT PROGRAMS. THE PROGRAMS TRAINED 411 UNEMPLOYED OR UNDEREMPLOYED ADULTS AT NO COST TO THE STUDENT, WITH A 100% GRADUATION RATE & 100% EMPLOYMENT UPON GRADUATION RATE IN ROLES AS MEDICAL ASSISTANT, PHARMACY TECH, CODING, & PATIENT CARE TECHNICIAN.BEHAVIORAL HEALTH/MENTAL HEALTH/SUBSTANCE ABUSE:OMC - BR, IN ADDITION TO ADULT PSYCHIATRIC SERVICES, NOW PROVIDES PEDIATRIC & ADOLESCENT PSYCHIATRY & PSYCHOLOGY. BEHAVIORAL HEALTH SERVICES ARE NOW AVAILABLE AT THREE NEW LOCATIONS ALONG THE I-12 CORRIDOR, PROVIDING PATIENTS EASE OF ACCESS TO A LOCATION OF THEIR CHOICE. VIRTUAL APPOINTMENTS ARE ALSO AVAILABLE & HAVE INCREASED TO 48%, ALLOWING FURTHER EASE OF ACCESS TO BEHAVIORAL HEALTH SERVICES ACROSS THE STATE. FOR DECADES, OCHSNER HAS APPLIED EXCELLENCE, INNOVATION, RESEARCH, & EDUCATION TO THE DELIVERY OF PSYCHIATRY & BEHAVIORAL HEALTH SERVICES. OCHSNER OFFERS A BREADTH OF SERVICES & SPECIALTY TREATMENT PROGRAMS INCLUDING SHORT-TERM OUTPATIENT COUNSELING, GROUP THERAPY, HOSPITAL INPATIENT, & DAY TREATMENT PROGRAMS. IN 2021, OCHSNER CONTINUED TO EXPAND BY INTEGRATING BEHAVIORAL HEALTH SERVICES TO OCHSNER FACILITIES IN LOUISIANA'S NORTHSHORE, SOUTH SHORE, BATON ROUGE, AND BAYOU REGIONS INCLUDING INTEGRATION INTO PRIMARY CARE. THERE WAS A 80% GROWTH IN UNIQUE PATIENTS SERVED ACROSS OUTPATIENT CLINICS FOR BEHAVIORAL HEALTH AND ADDICTIVE DISORDERS. DURING THE COVID-19 PANDEMIC, THE OCHSNER SYSTEM CONDUCTED 90% OF BEHAVIORAL HEALTH VISITS VIRTUALLY, SEEING 10,780 PATIENTS THROUGH THE MYOCHSNER PATIENT PORTAL. ADDITIONALLY, THE OFFICE OF PROFESSIONAL WELL-BEING LED THE COVID-19 STAFF SUPPORT & WELLNESS INITIATIVE, PROVIDING ON-DEMAND ACCESS TO A CRISIS PHONE LINE & PSYCHIATRIC CONSULTATION, TWICE-DAILY VIRTUAL MINDFULNESS GROUPS, & DECOMPRESSION GROUPS FOR HIGH-STRESS UNITS. OMC - BR PARTICIPATED IN THE I CARE COUNCIL, A DRUG/ALCOHOL/VIOLENCE PREVENTION PROGRAM THROUGH EAST BATON ROUGE PARISH SCHOOL SYSTEM.THE SYSTEM-WIDE OPIOID STEWARDSHIP COMMITTEE CONTINUES TO DEVELOP BEST-PRACTICES IN DECREASING THE USE OF OPIOIDS. OCHSNER LAUNCHED THE ICARE PROGRAM WITH THE LAMBETH HOUSE TO OFFER TELEHEALTH SERVICES FOR DEMENTIA & ALZHEIMER'S CARE TO ALLOW THESE PATIENTS TO STAY AT HOME WHILE RECEIVING PROACTIVE & CONTINUING CARE.HEALTHY LIVING:OCHSNER IS FOCUSED ON THE NEED TO PROVIDE OPPORTUNITIES FOR COMMUNITY MEMBERS & PATIENTS TO LEARN ABOUT THEIR HEALTH & HOW TO IMPROVE OR MAINTAIN IT BY EMPOWERING THEM WITH EDUCATION & LEARNING OPPORTUNITIES. THE OCHSNER EAT FIT PROGRAM MAKES IT EASY FOR COMMUNITY MEMBERS TO MAKE THE RIGHT DECISIONS FOR THEIR HEALTH THROUGH COLLABORATIVE WORK WITH LOCAL RESTAURANTS, SCHOOLS, & SPORTS ARENAS. OCHSNER PROVIDES 6 REGISTERED DIETICIANS TO PARTNER WITH 336 RESTAURANT PARTNERS TO REVIEW THEIR MENUS & CERTIFY APPROVED ""EAT FIT"" OPTIONS. OCHSNER PROVIDES THE ""CHOP"" AFTER-SCHOOL COOKING PROGRAM AT SCHOOLS & COMMUNITY CENTERS. THIS NO-COST, 8-WEEK PROGRAM GIVES YOUNG PEOPLE THE OPPORTUNITY TO LEARN HANDS-ON COOKING SKILLS THROUGH HEALTH EDUCATION & HEALTHY RECIPES. THE OCHSNER CORPORATE WELLNESS TEAM PROVIDED OVER 3,500 NO-COST HEALTH SCREENINGS TO COMMUNITY MEMBERS, TEACHERS, & LOCAL ORGANIZATIONS ACROSS REGIONS.THE OCHSNER SPORTS MEDICINE INSTITUTE PARTNERED WITH LOCAL SCHOOLS THROUGHOUT SOUTHEAST LA TO PROVIDE LOW OR NO-COST ATHLETIC TRAINING SERVICES FOR THEIR STUDENT ATHLETES, INCLUDING PRE-SPORTS PHYSICALS TO KEEP STUDENT-ATHLETES HEALTHY. OCHSNER TOBACCO CESSATION & EDUCATION PROGRAMS EDUCATE LOCAL STUDENTS THROUGH INTERACTIVE TOBACCO PREVENTION PROGRAMS. ADDITIONALLY, THE TOBACCO CONTROL & PREVENTION PROGRAM OFFERS 31 CESSATION CLINIC SITES THAT PROVIDE FREE TOBACCO CESSATION SERVICES TO PATIENTS WHO ARE ELIGIBLE FOR THE TOBACCO TRUST PROGRAM. OVER 24,000 PEOPLE HAVE PARTICIPATED SINCE THE START OF THE PROGRAM WHICH HAS A 12-MONTH QUIT RATE OF 31%. CESSATION CLINICS ARE LOCATED IN THE GREATER NEW ORLEANS AREA, BATON ROUGE, NORTHSHORE, LAFAYETTE, SHREVEPORT, AND MONROE.OMC - BATON ROUGE PARTICIPATES IN THE MAYOR'S HEALTHY BATON ROUGE COALITION WITH OTHER HOSPITALS IN THE REGION TO WORK TOGETHER TO IMPROVE HEALTH OUTCOMES. IN 2020, OMC BR WORKED WITH HEALTHY BATON ROUGE TO DRIVE COVID RESPONSE & HEALTHY CITIZENS INITIATIVES & THE MAYOR'S HEALTH BR CHNA PROCESS. ADDITIONALLY, OMC BR HOSTED ""SAFE RETURN TO BUSINESS"" INFORMATIONAL WEBINARS OPEN FOR ALL BUSINESSES IN THE BATON ROUGE & SURROUNDING AREAS.STIS:OCHSNER - BATON ROUGE'S INFECTION CONTROL NURSES ROUTINELY WORK WITH OPH REGARDING COMMUNICABLE DISEASES IN THE LOCAL POPULATION.IN AN EFFORT TO ELIMINATE HIV & HCV, OMC - BATON ROUGE & OCHSNER MEDICAL COMPLEX - IBERVILLE IMPLEMENTED THE OPT-OUT HIV/HCV TESTING IN THE EMERGENCY DEPARTMENTS TO ALL QUALIFYING PATIENTS IN EARLY 2019. BATON ROUGE WAS THE FIRST REGION WITHIN OCHSNER HEALTH TO ACCOMPLISH THIS. SINCE THEN, OTHER LOCATIONS NOW OFFER OPT-OUT HIV/HCV TESTING OPTION TO ALL QUALIFYING PATIENTS WHO COME TO THE ED. THE KEY TO THIS INITIATIVE IS THE LPN CARE COORDINATOR HOUSED IN THE BATON ROUGE ED. THIS LPN COORDINATOR CONNECTS PATIENTS TO CARE & COORDINATES EDUCATION FOR FRONTLINE STAFF. CARE COORDINATORS WORK CLOSELY WITH ALL TESTED PATIENTS TO ENSURE THAT THEY RECEIVE THEIR RESULTS IN A TIMELY MANNER & ARE LINKED TO A CARE PROVIDER AS EFFICIENTLY AS POSSIBLE TO REVIEW THEIR CARE OPTIONS. THESE CARE COORDINATORS WORK WITH RAPID START NAVIGATORS, EMPLOYED BY THE STATE, TO ENSURE PATIENTS ARE SEEN BY A PROVIDER AS QUICKLY AS POSSIBLE. A VIRTUAL SERIES, PROJECT ECHO, WAS OFFERED TO ALL EMERGENCY DEPARTMENT NURSES TO CREATE FURTHER AWARENESS OF THE NEED TO REDUCE STIGMA OF PERSONS WHO USE DRUGS &/OR PERSONS LIVING WITH HIV OR HCV. HANDOUTS WERE MADE TO EDUCATE PATIENTS WHO INJECT DRUGS ON THE RISKS INVOLVED, THE PROPER USE & DISPOSAL OF NEEDLES & SYRINGES, THE IMPORTANCE OF KNOWING ONE'S STATUS, & OPTIONS AVAILABLE FOR THOSE WHO ARE HIV/HCV POSITIVE."
      GROUP A-FACILITY 3 -- OCHSNER MEDICAL CENTER - KENNER, LLC PART V, SECTION B, LINE 11:
      OCHSNER MEDICAL CENTER - KENNER (OMC - KENNER):2021 UPDATE ON 2019 COMMUNITY HEALTH IMPLEMENTATION PLAN - THE MOST RECENT CHNA WAS COMPLETED IN DECEMBER OF 2021, SO UPDATES ON ADDRESSING IDENTIFIED NEEDS IN 2021 IS FROM THE 2018 CHNA. ALL IDENTIFIED SIGNIFICANT NEEDS WERE ADDRESSED. EDUCATION:UNDERSTANDING THAT ACCESS TO HIGH QUALITY EDUCATION IN A SAFE AND SUPPORTIVE ENVIRONMENT IS A CRITICAL BEGINNING STEP IN IMPROVING HEALTH OUTCOMES, IN 2019, OCHSNER RECEIVED APPROVAL FROM THE JEFFERSON PARISH PUBLIC SCHOOL SYSTEM (JPPSS) TO ENTER INTO A COMMUNITY PARTNERSHIP WITH DISCOVERY SCHOOLS FOUNDATION. THROUGH THIS PARTNERSHIP, OCHSNER FINANCED AND MANAGED THE CONSTRUCTION OF A NEW SCHOOL FACILITY TO HOUSE A PREK-8TH GRADE, OPEN ENROLLMENT, PUBLIC CHARTER SCHOOL IN AN UNDERSERVED NEIGHBORHOOD. JPPSS IS THE LARGEST PUBLIC-SCHOOL SYSTEM IN THE STATE OF LOUISIANA WITH 81,000 STUDENTS AND AN ECONOMICALLY DISADVANTAGED SCHOOL POPULATION OF 85%. DISCOVERY SCHOOLS FOUNDATION OPERATES THE KENNER DISCOVERY HEALTH SCIENCES ACADEMY ADJACENT TO THE OCHSNER MEDICAL CENTER - KENNER CAMPUS ALLOWING FOR A CLOSE PARTNERSHIP FOR STUDENT AND TEACHER PROGRAMMING.CONSIDERING THE LONG-TERM NEED TO CONTINUE TO GROW THE PIPELINE OF HEALTHCARE PROVIDERS, OCHSNER HAS MADE SIGNIFICANT INVESTMENTS IN K-12 AND HEALTHCARE EDUCATION. OVER 13,200 K-12 STUDENTS AND TEACHERS WERE ENGAGED IN OCHSNER'S K-12 STEM EDUCATION PROGRAM TEACHER PROFESSIONAL DEVELOPMENT PROGRAMS THAT SPAN ACROSS THE STATE OF LOUISIANA AND INTO MISSISSIPPI. OMC - KENNER HOSTED JOB SHADOW AND TOURS FOR STUDENTS AND CAREER DAYS AT LOCAL HIGH SCHOOLS IN EARLY 2020 BEFORE THE COVID PANDEMIC. OCHSNER ALSO SUPPORTS THE LSUHSC FAMILY PRACTICE AND INTERNAL MEDICINE GRADUATE MEDICAL EDUCATION RESIDENCY PROGRAMS AT OMC - KENNER.BEHAVIORAL HEALTH/MENTAL HEALTH/SUBSTANCE ABUSE:FOR DECADES, OCHSNER HAS APPLIED EXCELLENCE, INNOVATION, RESEARCH, AND EDUCATION TO THE DELIVERY OF PSYCHIATRY AND BEHAVIORAL HEALTH SERVICES. OCHSNER OFFERS A BREADTH OF SERVICES AND SPECIALTY TREATMENT PROGRAMS INCLUDING SHORT-TERM OUTPATIENT COUNSELING, GROUP THERAPY, HOSPITAL INPATIENT AND DAY TREATMENT PROGRAMS. IN 2021, OCHSNER CONTINUED TO EXPAND BY INTEGRATING BEHAVIORAL HEALTH SERVICES TO OCHSNER FACILITIES IN LOUISIANA'S NORTHSHORE, SOUTH SHORE, BATON ROUGE, AND BAYOU REGIONS INCLUDING INTEGRATION INTO PRIMARY CARE. THERE WAS A 80% GROWTH IN UNIQUE PATIENTS SERVED ACROSS OUTPATIENT CLINICS FOR BEHAVIORAL HEALTH AND ADDICTIVE DISORDERS. DURING THE COVID-19 PANDEMIC, THE OCHSNER SYSTEM CONDUCTED 90% OF BEHAVIORAL HEALTH VISITS VIRTUALLY, SEEING 10,780 PATIENTS THROUGH THE MYOCHSNER PATIENT PORTAL. ADDITIONALLY, THE OFFICE OF PROFESSIONAL WELL-BEING LED THE COVID-19 STAFF SUPPORT AND WELLNESS INITIATIVE, PROVIDING ON-DEMAND ACCESS TO A CRISIS PHONE LINE AND PSYCHIATRIC CONSULTATION, TWICE-DAILY VIRTUAL MINDFULNESS GROUPS, AND DECOMPRESSION GROUPS FOR HIGH-STRESS UNITS.IN ORDER TO MEET THE BEHAVIORAL HEALTH, MENTAL HEALTH, AND SUBSTANCE ABUSE NEEDS OF OUR COMMUNITY, WE HAVE FOCUSED ON INCREASING ACCESS TO CARE FOR ALL AGES. THE BOH CENTER FOR CHILD DEVELOPMENT IS ONE OF THE LARGEST MULTI-DISCIPLINARY CHILD FOCUSED CENTERS IN THE GULF SOUTH UTILIZING INTERDISCIPLINARY TEAM EVALUATIONS, INTEGRATED TREATMENT PROTOCOLS AND SUPPORTS PARENTS WITHIN THE SCHOOL SETTING TO NAVIGATE SPECIAL EDUCATION SERVICES AND PROVIDE FAMILY CENTERED TREATMENT PLANS. WE CONTINUE TO PROVIDE INPATIENT PSYCHIATRIC SERVICES AT OUR FLAGSHIP HOSPITAL, OCHSNER MEDICAL CENTER, OUTPATIENT MENTAL HEALTH SERVICES AND CLINICAL PSYCHIATRIC SERVICES. THE SYSTEM-WIDE OPIOID STEWARDSHIP COMMITTEE CONTINUES TO DEVELOP BEST-PRACTICES IN DECREASING THE USE OF OPIOIDS. OCHSNER LAUNCHED THE ICARE PROGRAM WITH THE LAMBETH HOUSE TO OFFER TELEHEALTH SERVICES FOR DEMENTIA AND ALZHEIMER'S CARE TO ALLOW THESE PATIENTS TO STAY AT HOME WHILE RECEIVING PROACTIVE AND CONTINUING CARE. IN 2018, OCHSNER HEALTH PARTNERED WITH ACADIA HEALTHCARE TO OPEN RIVER PLACE BEHAVIORAL HEALTH, AN 82-BED INPATIENT FACILITY THAT TREATS PATIENTS STARTING AT AGE 12.ACCESS TO CARE:OCHSNER - KENNER OPENED A SECOND CATHETERIZATION LAB FURTHER EXPANDING IS CAPACITY TO SERVE CARDIOVASCULAR PATIENTS. OMC - KENNER HAS HOSTED HISPANIC HEALTH FAIRS AND PROVIDED FREE SCREENINGS TO COMMUNITY MEMBERS. ADDITIONALLY, FREE BLOOD PRESSURE SCREENINGS, NURSE CONSULTATIONS, AND WELLNESS SERVICES WERE PROVIDED AT COMMUNITY EVENTS OFFERED THROUGH THE YEAR IN KENNER. OCHSNER CONTINUES TO PROVIDE MEDICAL SERVICES IN NEIGHBORHOODS ACROSS THE GREATER NEW ORLEANS REGION, INCLUDING OPENING THE FIRST OF 15 PLANNED OCHSNER COMMUNITY HEALTH CENTERS, THE OCHSNER COMMUNITY HEALTH BREES FAMILY CENTER. A CORNERSTONE OF OCHSNER'S HEALTHY STATE BY 2030 INITIATIVE, THESE CENTERS WILL BE LOCATED IN UNDERSERVED NEIGHBORHOODS ACROSS LOUISIANA, INCLUDING AREAS WITH LOW ACCESS TO CARE. TO INCREASE ACCESS TO CARE FOR STUDENTS, OCHSNER SPONSORS TWO SCHOOL-BASED HEALTH CENTERS WITHIN JEFFERSON PARISH PUBLIC SCHOOL SYSTEM'S TWO LARGEST HIGH SCHOOLS. JPPSS IS THE LARGEST PUBLIC SCHOOL SYSTEM IN THE STATE OF LOUISIANA WITH 81,000 STUDENTS AND AN ECONOMICALLY DISADVANTAGED SCHOOL POPULATION OF 85%. THROUGH THIS SPONSORSHIP, OCHSNER COVERS THE COMPLETE COST OF THE NURSE PRACTITIONERS, ALL STUDENT WELLNESS PROGRAMS, AND THE ROTATION OF OCHSNER CLINICAL SCHOOL MEDICAL STUDENTS. OCHSNER ALSO PROVIDES FOR THE MEDICAL DIRECTORS FOR THESE SCHOOL CLINICS. THE OCHSNER SPORTS MEDICINE INSTITUTE PARTNERED WITH LOCAL SCHOOLS THROUGHOUT SOUTHEAST LOUISIANA TO PROVIDE LOW OR NO-COST ATHLETIC TRAINING SERVICES FOR THEIR STUDENT ATHLETES, INCLUDING PRE-SPORTS PHYSICALS TO KEEP STUDENT-ATHLETES HEALTHY.OCHSNER IS A RECOGNIZED LEADER IN DIGITAL MEDICINE. OVER 15,000 PATIENTS PARTICIPATED IN OCHSNER DIGITAL MEDICINE FOR CHRONIC DISEASE. THE PROGRAM IS AVAILABLE IN 15 STATES AND WILL EXPAND IN 2021 TO SERVE PATIENTS, EMPLOYERS, PAYORS, AND HEALTH SYSTEMS NATIONALLY. ONE OF OUR MOST IMPACTFUL INITIATIVES IS THE CONNECTED MOM PROGRAM, WHICH ALLOWS EXPECTANT MOTHERS TO STAY CONNECTED TO THEIR OCHSNER CARE TEAM FROM THE COMFORT OF HOME THROUGH DIGITAL MONITORING. POLICYMAKERS HAVE TAKEN NOTICE OF THIS OCHSNER INITIATIVE, RECOGNIZING THAT MATERNAL AND INFANT MORTALITY RATES ARE FAR TOO HIGH, ESPECIALLY WITHIN UNDERSERVED COMMUNITIES, BY INITIATING THE CONNECTED MATERNAL ONLINE MONITORING SERVICES (MOM) ACT WHICH REQUIRES THE CENTERS FOR MEDICARE AND MEDICAID (CMS) TO PROVIDE COVERAGE RECOMMENDATIONS FOR REMOTE DEVICES TO CHECK BLOOD PRESSURE, BLOOD GLUCOSE, AND PULSE RATES.UNITEUS IS A COMMUNITY RESOURCE REFERRAL PLATFORM THAT ALLOWS OCHSNER TEAM MEMBERS TO CONNECT PATIENTS WITH COMMUNITY-BASED RESOURCES THAT CAN ASSIST WITH PROVIDING SERVICES AND CLOSING GAPS OF PATIENTS' NON-CLINICAL NEEDS.
      GROUP A-FACILITY 4 -- OCHSNER MEDICAL CENTER - NORTHSHORE, LLC PART V, SECTION B, LINE 11:
      "OCHSNER MEDICAL CENTER - NORTHSHORE (OMC NORTHSHORE):2021 UPDATE ON 2019 COMMUNITY HEALTH IMPLEMENTATION PLAN - THE MOST RECENT CHNA WAS COMPLETED IN DECEMBER OF 2021, SO UPDATES ON ADDRESSING IDENTIFIED NEEDS IN 2021 IS FROM THE 2018 CHNA. ALL IDENTIFIED SIGNIFICANT NEEDS WERE ADDRESSED. BEHAVIORAL HEALTH/MENTAL HEALTH/SUBSTANCE ABUSE:OCHSNERS' NORTHSHORE REGION PARTNERED WITH SAFE HAVEN, A COLLABORATIVE HEALING ENVIRONMENT FOR CITIZENS STRUGGLING WITH MENTAL ILLNESS AND SUBSTANCE ABUSE. SAFE HAVEN PROVIDES A SINGLE POINT OF ENTRY INTO THE BEHAVIORAL HEALTH CONTINUUM FOR LAW ENFORCEMENT, THE JUDICIARY, AND LOCAL HOSPITALS. OCHSNER PARTNERSHIP WITH SAFE HAVEN EDUCATION, TRAINING, ADVISORY-EXPERTISE, AND COLLABORATIVE PARTNERSHIP PROGRAMMING. OCHSNERS' NORTHSHORE REGION ALSO MAINTAINS A CLOSE PARTNERSHIP WITH NAMI, COLLABORATING ON AND HOSTING SUPPORT GROUPS AND OTHER EVENTS THROUGHOUT THE YEAR. FOR DECADES, OCHSNER HAS APPLIED EXCELLENCE, INNOVATION, RESEARCH, AND EDUCATION TO THE DELIVERY OF PSYCHIATRY AND BEHAVIORAL HEALTH SERVICES. OCHSNER OFFERS A BREADTH OF SERVICES AND SPECIALTY TREATMENT PROGRAMS INCLUDING SHORT-TERM OUTPATIENT COUNSELING, GROUP THERAPY, HOSPITAL INPATIENT, AND DAY TREATMENT PROGRAMS. IN 2021, OCHSNER CONTINUED TO EXPAND BY INTEGRATING BEHAVIORAL HEALTH SERVICES TO OCHSNER FACILITIES IN LOUISIANA'S NORTHSHORE, SOUTH SHORE, BATON ROUGE, AND BAYOU REGIONS INCLUDING INTEGRATION INTO PRIMARY CARE. THERE WAS A 80% GROWTH IN UNIQUE PATIENTS SERVED ACROSS OUTPATIENT CLINICS FOR BEHAVIORAL HEALTH AND ADDICTIVE DISORDERS. DURING THE COVID-19 PANDEMIC, THE OCHSNER SYSTEM CONDUCTED 90% OF BEHAVIORAL HEALTH VISITS VIRTUALLY, SEEING 10,780 PATIENTS THROUGH THE MYOCHSNER PATIENT PORTAL. ADDITIONALLY, THE OFFICE OF PROFESSIONAL WELL-BEING LED THE COVID-19 STAFF SUPPORT AND WELLNESS INITIATIVE, PROVIDING ON-DEMAND ACCESS TO A CRISIS PHONE LINE AND PSYCHIATRIC CONSULTATION, TWICE-DAILY VIRTUAL MINDFULNESS GROUPS, AND DECOMPRESSION GROUPS FOR HIGH-STRESS UNITS.IN ORDER TO MEET THE BEHAVIORAL HEALTH, MENTAL HEALTH, AND SUBSTANCE ABUSE NEEDS OF OUR COMMUNITY, WE HAVE FOCUSED ON INCREASING ACCESS TO CARE FOR ALL AGES. THE BOH CENTER FOR CHILD DEVELOPMENT IS ONE OF THE LARGEST MULTI-DISCIPLINARY CHILD FOCUSED CENTERS IN THE GULF SOUTH UTILIZING INTERDISCIPLINARY TEAM EVALUATIONS, INTEGRATED TREATMENT PROTOCOLS, AND SUPPORTS PARENTS WITHIN THE SCHOOL SETTING TO NAVIGATE SPECIAL EDUCATION SERVICES AND PROVIDE FAMILY CENTERED TREATMENT PLANS. WE CONTINUE TO PROVIDE INPATIENT PSYCHIATRIC SERVICES AT OUR FLAGSHIP HOSPITAL, OCHSNER MEDICAL CENTER, OUTPATIENT MENTAL HEALTH SERVICES AND CLINICAL PSYCHIATRIC SERVICES. THE SYSTEM-WIDE OPIOID STEWARDSHIP COMMITTEE CONTINUES TO DEVELOP BEST-PRACTICES IN DECREASING THE USE OF OPIOIDS. OCHSNER LAUNCHED THE ICARE PROGRAM WITH THE LAMBETH HOUSE TO OFFER TELEHEALTH SERVICES FOR DEMENTIA AND ALZHEIMER'S CARE TO ALLOW THESE PATIENTS TO STAY AT HOME WHILE RECEIVING PROACTIVE AND CONTINUING CARE. IN 2018, OCHSNER HEALTH PARTNERED WITH ACADIA HEALTHCARE TO OPEN RIVER PLACE BEHAVIORAL HEALTH, AN 82-BED INPATIENT FACILITY THAT TREATS PATIENTS STARTING AT AGE 12.HEALTH EDUCATION:OCHSNER IS FOCUSED ON THE NEED TO PROVIDE OPPORTUNITIES FOR COMMUNITY MEMBERS AND PATIENTS TO LEARN ABOUT THEIR HEALTH AND HOW TO IMPROVE OR MAINTAIN IT BY EMPOWERING THEM WITH EDUCATION AND LEARNING OPPORTUNITIES. THE OCHSNER EAT FIT PROGRAM MAKES IT EASY FOR COMMUNITY MEMBERS TO MAKE THE RIGHT DECISIONS FOR THEIR HEALTH THROUGH COLLABORATIVE WORK WITH LOCAL RESTAURANTS, SCHOOLS, AND SPORTS ARENAS IN NEW ORLEANS, NORTHSHORE, BATON ROUGE, SHREVEPORT, AND ACADIANA. OCHSNER PROVIDES 6 REGISTERED DIETICIANS TO PARTNER WITH 336 RESTAURANT PARTNERS TO REVIEW THEIR MENUS AND CERTIFY APPROVED ""EAT FIT"" OPTIONS. OCHSNER PROVIDES THE ""CHOP"" AFTER-SCHOOL COOKING PROGRAM AT SCHOOLS AND COMMUNITY CENTERS IN THE GREATER NEW ORLEANS, BATON ROUGE, NORTHSHORE, AND HANCOCK MISSISSIPPI REGIONS. THIS NO-COST, 8-WEEK PROGRAM GIVES YOUNG PEOPLE THE OPPORTUNITY TO LEARN HANDS-ON COOKING SKILLS THROUGH HEALTH EDUCATION AND HEALTHY RECIPES. THE OCHSNER CORPORATE WELLNESS TEAM PROVIDED OVER 3,500 NO-COST HEALTH SCREENINGS TO COMMUNITY MEMBERS, TEACHERS, AND LOCAL ORGANIZATIONS ACROSS REGIONS. OMC - NORTHSHORE PARTNERED WITH SLIDELL MEMORIAL HOSPITAL TO OFFER THE CHOP PROGRAM TO LOCAL BOYS & GIRLS CLUB. ADDITIONALLY, OMC - NORTHSHORE PARTNERED WITH THE AMERICAN HEART ASSOCIATION TO SPONSOR KIDS COOK WITH HEART, A HEALTHY EATING PROGRAM THAT TEACHES KIDS COOKING SKILLS AND HEALTHY HABITS.THE OCHSNER SPORTS MEDICINE INSTITUTE PARTNERED WITH LOCAL SCHOOLS THROUGHOUT SOUTHEAST LOUISIANA TO PROVIDE LOW OR NO-COST ATHLETIC TRAINING SERVICES FOR THEIR STUDENT ATHLETES, INCLUDING PRE-SPORTS PHYSICALS TO KEEP STUDENT-ATHLETES HEALTHY. OCHSNER TOBACCO CESSATION AND EDUCATION PROGRAMS EDUCATE LOCAL STUDENTS THROUGH INTERACTIVE TOBACCO PREVENTION PROGRAMS. ADDITIONALLY, THE TOBACCO CONTROL & PREVENTION PROGRAM OFFERS 31 CESSATION CLINIC SITES THAT PROVIDE FREE TOBACCO CESSATION SERVICES TO PATIENTS WHO ARE ELIGIBLE FOR THE TOBACCO TRUST PROGRAM. OVER 24,000 PEOPLE HAVE PARTICIPATED SINCE THE START OF THE PROGRAM WHICH HAS A 12-MONTH QUIT RATE OF 31%. CESSATION CLINICS ARE LOCATED IN THE GREATER NEW ORLEANS AREA, BATON ROUGE, NORTHSHORE, LAFAYETTE, SHREVEPORT, AND MONROE.OMC - NORTHSHORE CO-FOUNDED HEALTHIER NORTHSHORE TO PROMOTE HEALTHIER LIFESTYLES, PREVENTATIVE SCREENINGS, AND HEALTH EDUCATION. CHRONIC DISEASE:OCHSNER'S DIGITAL MEDICINE PROGRAMS CHANGE THE WAY PATIENTS MANAGE CHRONIC DISEASES LIKE HYPERTENSION AND DIABETES THROUGH WEARABLE TECHNOLOGY THAT MONITORS LEVELS AND ALERTS CARE PROVIDERS. 71% OF PARTICIPANTS IN THE HYPERTENSION DIGITAL MEDICINE PROGRAM ACHIEVED CONTROL WITHIN 90 DAYS OF ENTERING THE PROGRAM. DIABETES DIGITAL MEDICINE PROGRAM ALLOWS DIABETIC PATIENTS TO MEASURE BLOOD SUGAR LEVELS ANYWHERE AND AUTOMATICALLY TRANSMIT THE INFORMATION TO THEIR CARE TEAMS. CARE TEAMS USE INFORMATION TO ADJUST TREATMENT PLANS, MEDICATIONS AND PROVIDE LIFESTYLE GUIDANCE RESULTING IN SIGNIFICANT IMPROVEMENTS IN BLOOD SUGAR CONTROL, PATIENT ACTIVATION, AND COMPLETING IMPORTANT HEALTH MAINTENANCE MEASURES. THE OCHSNER INNOVATIONHUB OPENED IN 2019 AS A WAY FOR COMMUNITY MEMBERS TO HAVE ACCESS TO LEARN ABOUT DIGITAL MEDICINE OPTIONS TO MANAGE CHRONIC DISEASE, EXPLORE HEALTHY LIFESTYLE EDUCATION, AND HAVE INTERACTIVE EXPERIENCES CENTERED AROUND HEALTHCARE. IN COMMUNITY CENTERS, CHURCHES, SCHOOLS, AND BUSINESSES THROUGHOUT OCHSNER COMMUNITIES, WE PROVIDE EXPERT SPEAKERS THAT COVER TOPICS CENTERED AROUND MANAGING CHRONIC DISEASES, PREVENTION STRATEGIES, AND A HOST OF OTHER HEALTH TOPICS FOR COMMUNITY MEMBERS. ALL OCHSNER CAMPUSES PROVIDE SUPPORT GROUPS FOR A VARIETY OF TOPICS INCLUDING, MANAGING CHRONIC HEALTH CONDITIONS, TRANSPLANT SUPPORT, MENTAL HEALTH, PRE- AND POST-NATAL, SIBLING CLASSES, GERIATRIC, AND WOMEN'S HEALTH. OCHSNER - NORTHSHORE PROVIDED A FULL-TIME NURSE PRACTITIONER TO ST. TAMMANY PARISH PUBLIC SCHOOL SYSTEM TO MANAGE THE SCHOOLS COVID-19 RESPONSE BEGINNING 9/17/2020 TO PRESENT TIME. THIS FULL-TIME PROVIDER WAS PROVIDED AT NO COST TO THE SCHOOL SYSTEM. IN ADDITION, FROM 8/27/2020 - 10/3/2020 A FULL-TIME MEDICAL ASSISTANT WAS PROVIDED AT NO COST TO THE SCHOOL SYSTEM."
      GROUP A-FACILITY 5 -- OCHSNER ST. ANNE GENERAL HOSPITAL PART V, SECTION B, LINE 11:
      OCHSNER ST ANNE GENERAL HOSPITAL:2021 UPDATE ON 2019 COMMUNITY HEALTH IMPLEMENTATION PLAN - THE MOST RECENT CHNA WAS COMPLETED IN DECEMBER OF 2021, SO UPDATES ON ADDRESSING IDENTIFIED NEEDS IN 2021 IS FROM THE 2018 CHNA. ALL IDENTIFIED SIGNIFICANT NEEDS WERE ADDRESSED. ACCESS TO CARE:OCHSNER CONTINUES TO PROVIDE MEDICAL SERVICES IN NEIGHBORHOODS ACROSS THE BAYOU REGION. OCHSNER HAS SIGNIFICANTLY INCREASED ACCESS AND AVAILABILITY TO URGENT CARE SERVICES THROUGHOUT THE COMMUNITY WITH 19 LOCATIONS IN 8 PARISHES ACROSS LOUISIANA. OCHSNER IS A RECOGNIZED LEADER IN DIGITAL MEDICINE. OVER 15,000 PATIENTS PARTICIPATED IN OCHSNER DIGITAL MEDICINE FOR CHRONIC DISEASE. THE PROGRAM IS AVAILABLE IN 15 STATES AND WILL EXPAND IN 2021 TO SERVE PATIENTS, EMPLOYERS, PAYORS, AND HEALTH SYSTEMS NATIONALLY. ONE OF OUR MOST IMPACTFUL INITIATIVES IS THE CONNECTED MOM PROGRAM, WHICH ALLOWS EXPECTANT MOTHERS TO STAY CONNECTED TO THEIR OCHSNER CARE TEAM FROM THE COMFORT OF HOME THROUGH DIGITAL MONITORING. POLICYMAKERS HAVE TAKEN NOTICE OF THIS OCHSNER INITIATIVE, RECOGNIZING THAT MATERNAL AND INFANT MORTALITY RATES ARE FAR TOO HIGH, ESPECIALLY WITHIN UNDERSERVED COMMUNITIES, BY INITIATING THE CONNECTED MATERNAL ONLINE MONITORING SERVICES (MOM) ACT WHICH REQUIRES THE CENTERS FOR MEDICARE AND MEDICAID (CMS) TO PROVIDE COVERAGE RECOMMENDATIONS FOR REMOTE DEVICES TO CHECK BLOOD PRESSURE, BLOOD GLUCOSE, AND PULSE RATES.UNITEUS IS A COMMUNITY RESOURCE REFERRAL PLATFORM THAT ALLOWS OCHSNER TEAM MEMBERS TO CONNECT PATIENTS WITH COMMUNITY-BASED RESOURCES THAT CAN ASSIST WITH PROVIDING SERVICES AND CLOSING GAPS OF PATIENTS' NON-CLINICAL NEEDS.CONSIDERING THE LONG TERM NEED TO CONTINUE TO GROW THE PIPELINE OF HEALTHCARE PROVIDERS, OCHSNER HAS MADE SIGNIFICANT INVESTMENTS IN K-12 AND HEALTHCARE EDUCATION. OVER 13,200 K-12 STUDENTS AND TEACHERS WERE ENGAGED IN OCHSNER'S K-12 STEM EDUCATION PROGRAM TEACHER PROFESSIONAL DEVELOPMENT PROGRAMS THAT SPAN ACROSS THE STATE OF LOUISIANA AND INTO MISSISSIPPI. OUR WORKFORCE DEVELOPMENT PROGRAMS WORKED WITH LOUISIANA COMMUNITY AND TECHNICAL COLLEGES THROUGHOUT LOUISIANA TO HOST INCUMBENT TRAINING AND WORKFORCE DEVELOPMENT PROGRAMS. THE PROGRAMS IN GREATER NEW ORLEANS, NORTHSHORE, LAKE CHARLES, BAYOU, AND BATON ROUGE TRAINED 411 UNEMPLOYED OR UNDEREMPLOYED ADULTS AT NO COST TO THE STUDENT, WITH A 100% GRADUATION RATE AND 100% EMPLOYMENT UPON GRADUATION RATE IN ROLES AS MEDICAL ASSISTANT, PHARMACY TECH, CODING, AND PATIENT CARE TECHNICIAN. BEHAVIORAL HEALTH/MENTAL HEALTH/SUBSTANCE ABUSE:FOR DECADES, OCHSNER HAS APPLIED EXCELLENCE, INNOVATION, RESEARCH, AND EDUCATION TO THE DELIVERY OF PSYCHIATRY AND BEHAVIORAL HEALTH SERVICES. OCHSNER OFFERS A BREADTH OF SERVICES AND SPECIALTY TREATMENT PROGRAMS INCLUDING SHORT-TERM OUTPATIENT COUNSELING, GROUP THERAPY, HOSPITAL INPATIENT, AND DAY TREATMENT PROGRAMS. IN 2021, OCHSNER CONTINUED TO EXPAND BY INTEGRATING BEHAVIORAL HEALTH SERVICES TO OCHSNER FACILITIES IN LOUISIANA'S NORTHSHORE, SOUTH SHORE, BATON ROUGE, AND BAYOU REGIONS INCLUDING INTEGRATION INTO PRIMARY CARE. THERE WAS A 80% GROWTH IN UNIQUE PATIENTS SERVED ACROSS OUTPATIENT CLINICS FOR BEHAVIORAL HEALTH AND ADDICTIVE DISORDERS. DURING THE COVID-19 PANDEMIC, THE OCHSNER SYSTEM CONDUCTED 90% OF BEHAVIORAL HEALTH VISITS VIRTUALLY, SEEING 10,780 PATIENTS THROUGH THE MYOCHSNER PATIENT PORTAL. ADDITIONALLY, THE OFFICE OF PROFESSIONAL WELL-BEING LED THE COVID-19 STAFF SUPPORT AND WELLNESS INITIATIVE, PROVIDING ON-DEMAND ACCESS TO A CRISIS PHONE LINE AND PSYCHIATRIC CONSULTATION, TWICE-DAILY VIRTUAL MINDFULNESS GROUPS, AND DECOMPRESSION GROUPS FOR HIGH-STRESS UNITS.IN ORDER TO MEET THE BEHAVIORAL HEALTH, MENTAL HEALTH, AND SUBSTANCE ABUSE NEEDS OF OUR COMMUNITY, WE HAVE FOCUSED ON INCREASING ACCESS TO CARE FOR ALL AGES. THE BOH CENTER FOR CHILD DEVELOPMENT IS ONE OF THE LARGEST MULTI-DISCIPLINARY CHILD FOCUSED CENTERS IN THE GULF SOUTH UTILIZING INTERDISCIPLINARY TEAM EVALUATIONS, INTEGRATED TREATMENT PROTOCOLS, AND SUPPORTS PARENTS WITHIN THE SCHOOL SETTING TO NAVIGATE SPECIAL EDUCATION SERVICES AND PROVIDE FAMILY CENTERED TREATMENT PLANS. WE CONTINUE TO PROVIDE INPATIENT PSYCHIATRIC SERVICES AT OUR FLAGSHIP HOSPITAL, OCHSNER MEDICAL CENTER, OUTPATIENT MENTAL HEALTH SERVICES AND CLINICAL PSYCHIATRIC SERVICES. THE SYSTEM-WIDE OPIOID STEWARDSHIP COMMITTEE CONTINUES TO DEVELOP BEST-PRACTICES IN DECREASING THE USE OF OPIOIDS. OCHSNER LAUNCHED THE ICARE PROGRAM WITH THE LAMBETH HOUSE TO OFFER TELEHEALTH SERVICES FOR DEMENTIA AND ALZHEIMER'S CARE TO ALLOW THESE PATIENTS TO STAY AT HOME WHILE RECEIVING PROACTIVE AND CONTINUING CARE. IN 2018, OCHSNER HEALTH PARTNERED WITH ACADIA HEALTHCARE TO OPEN RIVER PLACE BEHAVIORAL HEALTH, AN 82-BED INPATIENT FACILITY THAT TREATS PATIENTS STARTING AT AGE 12.CHRONIC DISEASE:OCHSNER'S DIGITAL MEDICINE PROGRAMS CHANGES THE WAY PATIENTS MANAGE CHRONIC DISEASES LIKE HYPERTENSION AND DIABETES THROUGH WEARABLE TECHNOLOGY THAT MONITORS LEVELS AND ALERTS CARE PROVIDERS. 71% OF PARTICIPANTS IN THE HYPERTENSION DIGITAL MEDICINE PROGRAM ACHIEVED CONTROL WITHIN 90 DAYS OF ENTERING THE PROGRAM. DIABETES DIGITAL MEDICINE PROGRAM ALLOWS DIABETIC PATIENTS TO MEASURE BLOOD SUGAR LEVELS ANYWHERE AND AUTOMATICALLY TRANSMIT THE INFORMATION TO THEIR CARE TEAMS. CARE TEAMS USE INFORMATION TO ADJUST TREATMENT PLANS, MEDICATIONS AND PROVIDE LIFESTYLE GUIDANCE RESULTING IN SIGNIFICANT IMPROVEMENTS IN BLOOD SUGAR CONTROL, PATIENT ACTIVATION AND COMPLETING IMPORTANT HEALTH MAINTENANCE MEASURES. THE OCHSNER INNOVATIONHUB OPENED IN 2019 AS A WAY FOR COMMUNITY MEMBERS TO HAVE ACCESS TO LEARN ABOUT DIGITAL MEDICINE OPTIONS TO MANAGE CHRONIC DISEASE, EXPLORE HEALTHY LIFESTYLE EDUCATION, AND HAVE INTERACTIVE EXPERIENCES CENTERED AROUND HEALTHCARE. IN COMMUNITY CENTERS, CHURCHES, SCHOOLS, AND BUSINESSES THROUGHOUT OCHSNER COMMUNITIES, WE PROVIDE EXPERT SPEAKERS THAT COVER TOPICS CENTERED AROUND MANAGING CHRONIC DISEASES, PREVENTION STRATEGIES, AND A HOST OF OTHER HEALTH TOPICS FOR COMMUNITY MEMBERS. ALL OCHSNER CAMPUSES PROVIDE SUPPORT GROUPS FOR A VARIETY OF TOPICS INCLUDING, MANAGING CHRONIC HEALTH CONDITIONS, TRANSPLANT SUPPORT, MENTAL HEALTH, PRE- AND POST-NATAL, SIBLING CLASSES, GERIATRIC, AND WOMEN'S HEALTH.
      GROUP A-FACILITY 7 -- OCHSNER ST. MARY PART V, SECTION B, LINE 11:
      OCHSNER ST. MARY HOSPITAL:THE MOST RECENT CHNA WAS COMPLETED IN DECEMBER OF 2021, SO UPDATES ON ADDRESSING IDENTIFIED NEEDS IN 2021 ARE NOT YET AVAILABLE. THIS IS THE FIRST CHNA FOR THIS FACILITY, AS IT WAS ACQUIRED IN 2019.
      PART V, SECTION B
      FACILITY REPORTING GROUP A
      FACILITY REPORTING GROUP A CONSISTS OF:
      - FACILITY 1: OCHSNER MEDICAL CENTER, - FACILITY 2: OCHSNER MEDICAL CENTER - BATON ROUGE, - FACILITY 3: OCHSNER MEDICAL CENTER - KENNER, LLC, - FACILITY 4: OCHSNER MEDICAL CENTER - NORTHSHORE, LLC, - FACILITY 5: OCHSNER ST. ANNE GENERAL HOSPITAL, - FACILITY 7: OCHSNER ST. MARY
      FACILITY REPORTING GRP A (FACS 1 - 5, 7) PART V, SECTION B, LINE 5:
      THE COMMUNITY HEALTH NEEDS ASSESSMENT (CHNA) FOCUSES ON THEMES THAT RELATE TO SOCIAL DETERMINANTS OF HEALTH, ORGANIZED BY THOSE WHO PROVED MOST SALIENT FROM THE DATA. THE ASSESSMENT APPROACH IS CENTERED IN HEALTH EQUITY, DEFINED AS ALL COMMUNITY MEMBERS HAVING A FAIR AND JUST OPPORTUNITY TO BE AS HEALTHY AS POSSIBLE. RACISM IS A PRINCIPAL BARRIER TO HEALTH EQUITY. RESEARCH SHOWS THAT RACISM HAS IMPACTED SOCIAL DETERMINANTS OF HEALTH FOR COMMUNITIES OF COLOR, DRIVING HEALTH INEQUITIES AND PLACING COMMUNITIES OF COLOR AT INCREASED RISK FOR POOR HEALTH. BY APPLYING A HEALTH EQUITY FRAMEWORK, THE ASSESSMENT SEEKS TO MOVE BEYOND IDENTIFYING HEALTH DISPARITIES TO UNCOVERING AND UNDERSTANDING THE DRIVERS, INCLUDING RACISM, WHICH PRODUCE INEQUITIES IN HEALTH OUTCOMES. A MIXED METHODS APPROACH WAS USED FOR THE CHNA, DRAWING ON EVIDENCE-BASED PRACTICES, POPULATION HEALTH, AND HEALTH EQUITY ASSESSMENT FRAMEWORKS. COLLABORATION AND ENGAGEMENT WERE CENTRAL TO THE CHNA PROCESS. THE GATHERING OF INPUT REPRESENTING THE BROAD INTERESTS OF THE COMMUNITY OCCURRED THROUGH FOUR MODES: AN ONLINE SURVEY, FOCUS GROUPS, INTERVIEWS, AND DATA REVIEW MEETINGS. VALIDATED SECONDARY DATA WAS ALSO ANALYZED AND INCORPORATED TO CORROBORATE THESE FINDINGS. COMMUNITY SURVEY: BETWEEN JULY 13 AND AUGUST 23, 2021, MHCNO PARTNER HOSPITALS, LOUISIANA PUBLIC HEALTH INSTITUTE, AND THE LOUISIANA DEPARTMENT OF HEALTH (LDH) DISTRIBUTED AN ONLINE SURVEY THROUGH THEIR NETWORKS TO COMMUNITY MEMBERS RESIDING IN SOUTHEAST LOUISIANA. THE SURVEY WAS AVAILABLE IN ENGLISH, SPANISH, AND VIETNAMESE AND DISTRIBUTED IN ALL THREE LANGUAGES VIA EMAIL, SOCIAL MEDIA, AND RADIO. HOSPITAL FACILITIES FOCUSED ON DISTRIBUTING THE SURVEY TO THEIR PATIENTS THROUGH SOCIAL MEDIA AS WELL AS THROUGH CLINICS, WAITING AREAS, AND COVID TESTING/VACCINATION SITES. LPHI AND LDH DISTRIBUTED THE TOOL THROUGH VIRTUAL NETWORKS SERVING THE GREATER NEW ORLEANS (GNO) AREA. THE SURVEY WAS CONDUCTED IN COLLABORATION WITH THE LDH'S STATEWIDE HEALTH ASSESSMENT SURVEY, WHICH TOOK PLACE SIMULTANEOUSLY, TO BOOST RESPONSE RATES AND REDUCE SURVEY FATIGUE. THE SURVEY TOOL WAS GROUNDED IN HEALTH EQUITY AND INFORMED BY EVIDENCE-BASED MATERIALS. IT INCLUDED QUESTIONS DESIGNED TO MEASURE RESPONDENTS' PERCEPTIONS OF DETERMINANTS OF HEALTH, HEALTH BEHAVIORS AND EXPOSURES, AND HEALTH OUTCOMES, AS WELL AS OPEN-ENDED QUESTIONS ON LOCAL ASSETS AND RECOMMENDATIONS TO IMPROVE COMMUNITY HEALTH. OVER 4,000 COMMUNITY MEMBERS PARTICIPATED IN THE COMMUNITY SURVEY FROM THE NEW ORLEANS, BATON ROUGE, NORTH SHORE, AND BAYOU COMMUNITIES SERVED BY OCHSNER FACILITIES. FOCUS GROUPS: ELEVEN FOCUS GROUPS WERE FACILITATED IN AUGUST 2021 WITH PARTICIPANTS FROM ORLEANS, JEFFERSON, ST. JOHN THE BAPTIST, ST. CHARLES, ST. BERNARD, PLAQUEMINES PARISHES, EAST BATON ROUGE, IBERVILLE, LIVINGSTON, AND ST. TAMMANY PARISH. FOCUS GROUP PARTICIPANTS INCLUDED PARENTS, MEMBERS OF SPANISH SPEAKING COMMUNITIES, RURAL COMMUNITY MEMBERS, OLDER ADULTS, MENTAL HEALTH AND SUBSTANCE USE PROVIDERS, HOSPITAL PATIENT ADVISORY BOARD, AND DISABILITY ADVOCATES. FOCUS GROUP DISCUSSIONS ADDRESSED HEALTH CONCERNS OF THE COMMUNITY, RESOURCES, AND ASSETS OF THE COMMUNITY, HOW PEOPLE CHOOSE/ACCESS PROVIDERS, AND RECOMMENDATIONS ON HOW TO IMPROVE THE HEALTH OF RESIDENTS. KEY STAKEHOLDER INTERVIEWS: SEVENTY-EIGHT INTERVIEWS WERE CONDUCTED WITH KEY STAKEHOLDERS ACROSS NEW ORLEANS, BATON ROUGE, NORTH SHORE, AND BAYOU COMMUNITIES SERVED BY OCHSNER FACILITIES BETWEEN JUNE 24 AND AUGUST 24, 2021. INTERVIEWEES INCLUDED: PUBLIC HEALTH AND HEALTH DEPARTMENT LEADERSLEADERS AND/OR MEMBERS OF MEDICALLY UNDERSERVED, LOW INCOME, AND/OR MINORITY COMMUNITIESLEADERS AND SERVICE PROVIDERS FROM LOCAL COMMUNITY-FOCUSED ORGANIZATIONS SUCH AS FOOD BANKS, CBOS, SCHOOLS, HUMAN SERVICE AUTHORITIES, NEIGHBORHOOD ASSOCIATIONS, UNIVERSITIES, ADVOCACY GROUPS, ETC.
      FACILITY REPORTING GRP A (FACS 1 - 5, 7) PART V, SECTION B, LINE 6A:
      THE CHNA WAS CONDUCTED WITH A NUMBER OF OTHER HOSPITAL FACILITIES:CHILDREN'S HOSPITAL NEW ORLEANSEAST JEFFERSON GENERAL HOSPITALNEW ORLEANS EAST HOSPITALNORTH SHORE EXTENDED CARE HOSPITALNORTH SHORE REHABILITATION HOSPITALOCHSNER REHABILITATION HOSPITALRIVER PLACE BEHAVIORAL HEALTH HOSPITALSLIDELL MEMORIAL HOSPITALST. TAMMANY PARISH HEALTH SYSTEMTOURO INFIRMARYUNIVERSITY MEDICAL CENTER NEW ORLEANSWEST JEFFERSON MEDICAL CENTER
      FACILITY REPORTING GRP A (FACS 1 - 5, 7) PART V, SECTION B, LINE 13H:
      PATIENTS WHOSE FAMILY INCOME EXCEEDS 200% OF THE FPL MAY BE ELIGIBLE TO RECEIVE DISCOUNTED RATES ON A CASE-BY-CASE BASIS BASED ON THEIR SPECIFIC CIRCUMSTANCES, FOR EXAMPLE CATASTROPHIC ILLNESS OR MEDICAL INDIGENCE, AT THE DISCRETION OF OCHSNER MANAGEMENT.
      FACILITY REPORTING GRP A (FACS 1 - 5, 7) PART V, SECTION B, LINE 15E:
      THE FAP APPLICATION IS PROVIDED TO THE PATIENT OR THEIR REPRESENTATIVE IMMEDIATELY UPON REQUEST.
      FACILITY REPORTING GRP A (FACS 1 - 5, 7) PART V, SECTION B, LINE 16J:
      THE POLICY IS INCLUDED IN PATIENT BILLING STATEMENTS.
      PART V, SECTION B
      FACILITY REPORTING GROUP B
      FACILITY REPORTING GROUP B CONSISTS OF:
      - FACILITY 6: OCHSNER MEDICAL CENTER - HANCOCK
      FACILITY REPORTING GROUP B (FACILITY 6) PART V, SECTION B, LINE 5:
      INFORMATION FROM THE PUBLIC WAS SOLICITED IN TWO WAYS: INTERVIEW OF KEY COMMUNITY STAKEHOLDERS AND SURVEYS HEALTH PROVIDERS. THE HOSPITAL IDENTIFIED KEY COMMUNITY STAKEHOLDERS, LEADERS FROM ORGANIZATIONS THAT HAVE SPECIAL KNOWLEDGE AND/OR EXPERTISE IN PUBLIC HEALTH, AGENCIES WITH INFORMATION RELATIVE TO THE HEALTH NEEDS OF THE COMMUNITY AND REPRESENTATIVES OF MEDICALLY UNDERSERVED, LOW-INCOME, MINORITY POPULATIONS AND POPULATIONS WITH CHRONIC DISEASE NEEDS IN THE COMMUNITY. SUCH PERSONS WERE INTERVIEWED, PARTICIPATED IN FOCUS GROUPS AND/OR WERE SURVEYED AS PART OF THE NEEDS ASSESSMENT PLANNING PROCESS.AS PART OF THE CHNA PHASE, TELEPHONE INTERVIEWS WERE COMPLETED WITH COMMUNITY STAKEHOLDERS IN THE SERVICE AREA TO BETTER UNDERSTAND THE CHANGING COMMUNITY HEALTH ENVIRONMENT. THE INTERVIEWS OFFERED COMMUNITY LEADERS AN OPPORTUNITY TO PROVIDE FEEDBACK ON THE NEEDS OF THE COMMUNITY, SUGGESTIONS ON SECONDARY DATA RESOURCES TO REVIEW AND EXAMINE, AND OTHER INFORMATION RELEVANT TO THE STUDY. AS PART OF THE CHNA PROJECT, TELEPHONE INTERVIEWS WERE COMPLETED WITH COMMUNITY STAKEHOLDERS TO BETTER UNDERSTAND THE CHANGING COMMUNITY HEALTH ENVIRONMENT. COMMUNITY STAKEHOLDER INTERVIEWS WERE CONDUCTED IN FEBRUARY 2019 AND CONTINUED THROUGH APRIL 2019. COMMUNITY STAKEHOLDERS TARGETED FOR INTERVIEWS ENCOMPASSED A WIDE VARIETY OF PROFESSIONAL BACKGROUNDS INCLUDING: 1) PUBLIC HEALTH EXPERTS, 2) PROFESSIONALS WITH ACCESS TO COMMUNITY HEALTH-RELATED DATA, 3) REPRESENTATIVES OF UNDERSERVED POPULATIONS, 4) GOVERNMENT LEADERS, AND 5) RELIGIOUS LEADERS.TOP COMMUNITY HEALTH NEEDS WERE IDENTIFIED AND PRIORITIZED BY COMMUNITY LEADERS DURING A REGIONAL COMMUNITY HEALTH NEEDS IDENTIFICATION FORUM HELD IN JULY 2019. CONSULTANTS PRESENTED TO COMMUNITY LEADERS THE CHNA FINDINGS FROM ANALYZING SECONDARY DATA, KEY STAKEHOLDER INTERVIEWS, AND SURVEYS. COMMUNITY LEADERS DISCUSSED THE DATA PRESENTED, SHARED THEIR VISIONS AND PLANS FOR COMMUNITY HEALTH IMPROVEMENT IN THEIR COMMUNITIES, AND IDENTIFIED AND PRIORITIZED THE TOP COMMUNITY HEALTH NEEDS IN THE COMMUNITY.EXAMPLES OF ORGANIZATIONS AND POPULATIONS REPRESENTED BY PARTICIPANTS INCLUDED: COASTAL FAMILY HEALTH CENTER, GULF COAST WOMEN'S CENTER FOR NON-VIOLENCE, MISSISSIPPI DEPARTMENT OF HEALTH, GULF COAST HEALTH COMMUNITIES COLLABORATIVE, MISSISSIPPI YOUTH COURT, UNITED HEALTH CARE, LOW-INCOME MOTHERS AND FAMILIES, THOSE EXPERIENCING HOMELESSNESS, FAMILIES INVOLVED IN THE COURT SYSTEM, AND FAMILIES EXPERIENCING DOMESTIC VIOLENCE.THE CHNA WAS DESIGNED IN ACCORDANCE WITH CHNA REQUIREMENTS IDENTIFIED IN THE PATIENT PROTECTION AND AFFORDABLE CARE ACT AND FURTHER ADDRESSED IN THE INTERNAL REVENUE SERVICE FINAL REGULATIONS RELEASED ON DECEMBER 29, 2014. THE CHNA WAS APPROVED BY THE BOARD OF DIRECTORS IN DECEMBER 2019 AND THE CHNA IMPLEMENTATION STRATEGY WAS APPROVED BY THE BOARD OF DIRECTORS IN MAY 2020.
      FACILITY REPORTING GROUP B (FACILITY 6) PART V, SECTION B, LINE 11:
      "OCHSNER MEDICAL CENTER - HANCOCK: 2021 UPDATE ON 2019 COMMUNITY HEALTH NEEDS ASSESSMENT. DISEASE MANAGEMENT:OVER 15,000 PATIENTS PARTICIPATED IN OCHSNER DIGITAL MEDICINE FOR CHRONIC DISEASE. THE PROGRAM IS AVAILABLE IN 15 STATES AND WILL EXPAND IN 2021 TO SERVE PATIENTS, EMPLOYERS, PAYORS, AND HEALTH SYSTEMS NATIONALLY. OCHSNER INCREASED NUMBER OF PATIENTS WITH CHRONIC CONDITIONS CARED FOR BY DIGITAL MEDICINE BY 67%. OCHSNER'S DIGITAL MEDICINE NET PROMOTER SCORE (A PATIENT'S WILLINGNESS TO RECOMMEND A PRODUCT OR SERVICE) IS 87.5, EXCEEDING INDUSTRY BEST PRACTICES AND THOSE OF CONSUMER SERVICES LIKE NETFLIX AND AMAZON.EARLY DETECTION & SCREENINGS:OCHSNER URGED PATIENTS TO COMPLETE VACCINATIONS AND CANCER SCREENINGS DESPITE THE PANDEMIC, COMPLETING MORE THAN 178,000 SCREENINGS FOR BREAST, COLON, CERVICAL, AND OTHER CANCERS, AND 3,381 HPV VACCINATIONS THAT HELP PROTECT AGAINST CERTAIN CANCERS. OMC - HANCOCK EXPANDED MRI SERVICES IN DIAMONDHEAD, MS AS WELL AS INCREASED THE NUMBER OF CANCER PROVIDERS AND PATIENT NAVIGATORS FOR PEOPLE WHO SCREEN POSITIVE FOR CANCER.ACCESS TO CARE:OCHSNER IS AT THE FOREFRONT IN NEW DIGITAL INNOVATIONS THAT IMPROVE HEALTH AND BENEFIT PATIENTS AND HEALTHCARE PROVIDERS WHEREVER THEY ARE. OUR INNOVATIVE TELEMEDICINE AND CONSUMER-FOCUSED DIGITAL SOLUTIONS INCREASE ACCESS TO SPECIALIZED CARE FOR ADULT AND PEDIATRIC PATIENTS FROM HOME, ON THE ROAD, AND IN AN ARRAY OF HEALTHCARE SETTINGS. OMC - HANCOCK CONTINUED TO PROMOTE THE MYOCHSNER APP WITH PATIENTS SO THEY CAN BETTER NAVIGATE HEALTHCARE. UNITEUS IS A COMMUNITY RESOURCE REFERRAL PLATFORM THAT ALLOWS OCHSNER TEAM MEMBERS TO CONNECT PATIENTS WITH COMMUNITY-BASED RESOURCES THAT CAN ASSIST WITH PROVIDING SERVICES AND CLOSING GAPS OF PATIENTS' NON-CLINICAL NEEDS.CONSIDERING THE LONG TERM NEED TO CONTINUE TO GROW THE PIPELINE OF HEALTHCARE PROVIDERS, OCHSNER HAS MADE SIGNIFICANT INVESTMENTS IN K-12 AND HEALTHCARE EDUCATION. OVER 13,200 K-12 STUDENTS AND TEACHERS WERE ENGAGED IN OCHSNER'S K-12 STEM EDUCATION PROGRAM TEACHER PROFESSIONAL DEVELOPMENT PROGRAMS THAT SPAN ACROSS THE STATE OF LOUISIANA AND INTO MISSISSIPPI. THE OCHSNER CLINICAL SCHOOL AND GRADUATE MEDICAL EDUCATION PROGRAMS BROUGHT OVER 800 STUDENTS THROUGH MEDICAL TRAINING PROGRAMS IN 2019 AND WE CONTINUED TO PARTNER WITH THE CHAMBERLAIN SCHOOL OF NURSING AT OCHSNER TO PREPARE THE NEXT GENERATION OF NURSES. OUR WORKFORCE DEVELOPMENT PROGRAMS WORKED WITH LOUISIANA COMMUNITY AND TECHNICAL COLLEGES THROUGHOUT LOUISIANA TO HOST INCUMBENT TRAINING AND WORKFORCE DEVELOPMENT PROGRAMS. THE PROGRAMS IN GREATER NEW ORLEANS, NORTHSHORE, LAKE CHARLES, BAYOU, AND BATON ROUGE TRAINED 411 UNEMPLOYED OR UNDEREMPLOYED ADULTS AT NO COST TO THE STUDENT, WITH A 100% GRADUATION RATE AND 100% EMPLOYMENT UPON GRADUATION RATE IN ROLES AS MEDICAL ASSISTANT, PHARMACY TECH, CODING, AND PATIENT CARE TECHNICIAN. COMMUNITY EDUCATION:OCHSNER IS FOCUSED ON THE NEED TO PROVIDE OPPORTUNITIES FOR COMMUNITY MEMBERS AND PATIENTS TO LEARN ABOUT THEIR HEALTH AND HOW TO IMPROVE OR MAINTAIN IT BY EMPOWERING THEM WITH EDUCATION AND LEARNING OPPORTUNITIES. THE OCHSNER EAT FIT PROGRAM MAKES IT EASY FOR COMMUNITY MEMBERS TO MAKE THE RIGHT DECISIONS FOR THEIR HEALTH THROUGH COLLABORATIVE WORK WITH LOCAL RESTAURANTS, SCHOOLS, AND SPORTS ARENAS IN NEW ORLEANS, NORTHSHORE, BATON ROUGE, SHREVEPORT, AND ACADIANA. OCHSNER PROVIDES 6 REGISTERED DIETICIANS TO PARTNER WITH 336 RESTAURANT PARTNERS TO REVIEW THEIR MENUS AND CERTIFY APPROVED ""EAT FIT"" OPTIONS. OCHSNER PROVIDES THE ""CHOP"" AFTER-SCHOOL COOKING PROGRAM AT SCHOOLS AND COMMUNITY CENTERS IN THE GREATER NEW ORLEANS, BATON ROUGE, NORTHSHORE, AND HANCOCK MISSISSIPPI REGIONS. THIS NO-COST, 8-WEEK PROGRAM GIVES YOUNG PEOPLE THE OPPORTUNITY TO LEARN HANDS-ON COOKING SKILLS THROUGH HEALTH EDUCATION AND HEALTHY RECIPES. THE OCHSNER CORPORATE WELLNESS TEAM PROVIDED OVER 3,500 NO-COST HEALTH SCREENINGS TO COMMUNITY MEMBERS, TEACHERS, AND LOCAL ORGANIZATIONS ACROSS REGIONS. OCHSNER TOBACCO CESSATION AND EDUCATION PROGRAMS EDUCATE LOCAL STUDENTS THROUGH INTERACTIVE TOBACCO PREVENTION PROGRAMS. ADDITIONALLY, THE TOBACCO CONTROL & PREVENTION PROGRAM OFFERS 31 CESSATION CLINIC SITES THAT PROVIDE FREE TOBACCO CESSATION SERVICES TO PATIENTS WHO ARE ELIGIBLE FOR THE TOBACCO TRUST PROGRAM. OVER 24,000 PEOPLE HAVE PARTICIPATED SINCE THE START OF THE PROGRAM WHICH HAS A 12-MONTH QUIT RATE OF 31%. CESSATION CLINICS ARE LOCATED IN THE GREATER NEW ORLEANS AREA, BATON ROUGE, NORTHSHORE, LAFAYETTE, SHREVEPORT, AND MONROE."
      FACILITY REPORTING GROUP B (FACILITY 6) PART V, SECTION B, LINE 13H:
      PATIENTS WHOSE FAMILY INCOME EXCEEDS 200% OF THE FPL MAY BE ELIGIBLE TO RECEIVE DISCOUNTED RATES ON A CASE-BY-CASE BASIS BASED ON THEIR SPECIFIC CIRCUMSTANCES, FOR EXAMPLE CATASTROPHIC ILLNESS OR MEDICAL INDIGENCE, AT THE DISCRETION OF OCHSNER MANAGEMENT.
      FACILITY REPORTING GROUP B (FACILITY 6) PART V, SECTION B, LINE 15E:
      THE FAP APPLICATION IS PROVIDED TO THE PATIENT OR THEIR REPRESENTATIVE IMMEDIATELY UPON REQUEST.
      FACILITY REPORTING GROUP B (FACILITY 6) PART V, SECTION B, LINE 16J:
      THE POLICY IS INCLUDED IN PATIENT BILLING STATEMENTS.
      PART V, SECTION B
      FACILITY REPORTING GROUP C
      FACILITY REPORTING GROUP C CONSISTS OF:
      - FACILITY 9: NORTH SHORE REHABILITATION HOSPITAL, - FACILITY 8: OCHSNER REHABILITATION HOSPITAL
      FACILITY REPORTING GROUP C (FACS 8 - 9) PART V, SECTION B, LINE 5:
      THE COMMUNITY HEALTH NEEDS ASSESSMENT (CHNA) FOCUSES ON THEMES THAT RELATE TO SOCIAL DETERMINANTS OF HEALTH, ORGANIZED BY THOSE WHO PROVED MOST SALIENT FROM THE DATA. THE ASSESSMENT APPROACH IS CENTERED IN HEALTH EQUITY, DEFINED AS ALL COMMUNITY MEMBERS HAVING A FAIR AND JUST OPPORTUNITY TO BE AS HEALTHY AS POSSIBLE. RACISM IS A PRINCIPAL BARRIER TO HEALTH EQUITY. RESEARCH SHOWS THAT RACISM HAS IMPACTED SOCIAL DETERMINANTS OF HEALTH FOR COMMUNITIES OF COLOR, DRIVING HEALTH INEQUITIES AND PLACING COMMUNITIES OF COLOR AT INCREASED RISK FOR POOR HEALTH. BY APPLYING A HEALTH EQUITY FRAMEWORK, THE ASSESSMENT SEEKS TO MOVE BEYOND IDENTIFYING HEALTH DISPARITIES TO UNCOVERING AND UNDERSTANDING THE DRIVERS, INCLUDING RACISM, WHICH PRODUCE INEQUITIES IN HEALTH OUTCOMES. A MIXED METHODS APPROACH WAS USED FOR THE CHNA, DRAWING ON EVIDENCE-BASED PRACTICES, POPULATION HEALTH, AND HEALTH EQUITY ASSESSMENT FRAMEWORKS. COLLABORATION AND ENGAGEMENT WERE CENTRAL TO THE CHNA PROCESS. THE GATHERING OF INPUT REPRESENTING THE BROAD INTERESTS OF THE COMMUNITY OCCURRED THROUGH FOUR MODES: AN ONLINE SURVEY, FOCUS GROUPS, INTERVIEWS, AND DATA REVIEW MEETINGS. VALIDATED SECONDARY DATA WAS ALSO ANALYZED AND INCORPORATED TO CORROBORATE THESE FINDINGS. COMMUNITY SURVEY: BETWEEN JULY 13 AND AUGUST 23, 2021, MHCNO PARTNER HOSPITALS, LOUISIANA PUBLIC HEALTH INSTITUTE, AND THE LOUISIANA DEPARTMENT OF HEALTH (LDH) DISTRIBUTED AN ONLINE SURVEY THROUGH THEIR NETWORKS TO COMMUNITY MEMBERS RESIDING IN SOUTHEAST LOUISIANA. THE SURVEY WAS AVAILABLE IN ENGLISH, SPANISH, AND VIETNAMESE AND DISTRIBUTED IN ALL THREE LANGUAGES VIA EMAIL, SOCIAL MEDIA, AND RADIO. HOSPITAL FACILITIES FOCUSED ON DISTRIBUTING THE SURVEY TO THEIR PATIENTS THROUGH SOCIAL MEDIA AS WELL AS THROUGH CLINICS, WAITING AREAS, AND COVID TESTING/VACCINATION SITES. LPHI AND LDH DISTRIBUTED THE TOOL THROUGH VIRTUAL NETWORKS SERVING THE GREATER NEW ORLEANS (GNO) AREA. THE SURVEY WAS CONDUCTED IN COLLABORATION WITH THE LDH'S STATEWIDE HEALTH ASSESSMENT SURVEY, WHICH TOOK PLACE SIMULTANEOUSLY, TO BOOST RESPONSE RATES AND REDUCE SURVEY FATIGUE. THE SURVEY TOOL WAS GROUNDED IN HEALTH EQUITY AND INFORMED BY EVIDENCE-BASED MATERIALS. IT INCLUDED QUESTIONS DESIGNED TO MEASURE RESPONDENTS' PERCEPTIONS OF DETERMINANTS OF HEALTH, HEALTH BEHAVIORS AND EXPOSURES, AND HEALTH OUTCOMES, AS WELL AS OPEN-ENDED QUESTIONS ON LOCAL ASSETS AND RECOMMENDATIONS TO IMPROVE COMMUNITY HEALTH. OVER 4,000 COMMUNITY MEMBERS PARTICIPATED IN THE COMMUNITY SURVEY FROM THE NEW ORLEANS, BATON ROUGE, NORTH SHORE, AND BAYOU COMMUNITIES SERVED BY OCHSNER FACILITIES. FOCUS GROUPS: ELEVEN FOCUS GROUPS WERE FACILITATED IN AUGUST 2021 WITH PARTICIPANTS FROM ORLEANS, JEFFERSON, ST. JOHN THE BAPTIST, ST. CHARLES, ST. BERNARD, PLAQUEMINES PARISHES, EAST BATON ROUGE, IBERVILLE, LIVINGSTON, AND ST. TAMMANY PARISH. FOCUS GROUP PARTICIPANTS INCLUDED PARENTS, MEMBERS OF SPANISH SPEAKING COMMUNITIES, RURAL COMMUNITY MEMBERS, OLDER ADULTS, MENTAL HEALTH AND SUBSTANCE USE PROVIDERS, HOSPITAL PATIENT ADVISORY BOARD, AND DISABILITY ADVOCATES. FOCUS GROUP DISCUSSIONS ADDRESSED HEALTH CONCERNS OF THE COMMUNITY, RESOURCES, AND ASSETS OF THE COMMUNITY, HOW PEOPLE CHOOSE/ACCESS PROVIDERS, AND RECOMMENDATIONS ON HOW TO IMPROVE THE HEALTH OF RESIDENTS. KEY STAKEHOLDER INTERVIEWS: SEVENTY-EIGHT INTERVIEWS WERE CONDUCTED WITH KEY STAKEHOLDERS ACROSS NEW ORLEANS, BATON ROUGE, NORTH SHORE, AND BAYOU COMMUNITIES SERVED BY OCHSNER FACILITIES BETWEEN JUNE 24 AND AUGUST 24, 2021. INTERVIEWEES INCLUDED: PUBLIC HEALTH AND HEALTH DEPARTMENT LEADERSLEADERS AND/OR MEMBERS OF MEDICALLY UNDERSERVED, LOW INCOME, AND/OR MINORITY COMMUNITIESLEADERS AND SERVICE PROVIDERS FROM LOCAL COMMUNITY-FOCUSED ORGANIZATIONS SUCH AS FOOD BANKS, CBOS, SCHOOLS, HUMAN SERVICE AUTHORITIES, NEIGHBORHOOD ASSOCIATIONS, UNIVERSITIES, ADVOCACY GROUPS, ETC.
      FACILITY REPORTING GROUP C (FACS 8 - 9) PART V, SECTION B, LINE 6A:
      THE CHNA WAS CONDUCTED WITH A NUMBER OF OTHER HOSPITAL FACILITIES:CHILDREN'S HOSPITAL NEW ORLEANSEAST JEFFERSON GENERAL HOSPITALNEW ORLEANS EAST HOSPITALNORTH SHORE EXTENDED CARE HOSPITALOCHSNER MEDICAL CENTER - NEW ORLEANSOCHSNER BAPTIST - A CAMPUS OF OCHSNER MEDICAL CENTEROCHSNER MEDICAL CENTER - WEST BANK CAMPUSOCHSNER MEDICAL CENTER - BATON ROUGEOCHSNER MEDICAL CENTER - KENNEROCHSNER MEDICAL CENTER - NORTH SHOREOCHSNER ST. ANNE GENERAL HOSPITALOCHSNER ST. MARYRIVER PLACE BEHAVIORAL HEALTH HOSPITALSLIDELL MEMORIAL HOSPITALST. TAMMANY PARISH HEALTH SYSTEMTOURO INFIRMARYUNIVERSITY MEDICAL CENTER NEW ORLEANSWEST JEFFERSON MEDICAL CENTER
      FACILITY REPORTING GROUP C (FACS 8 - 9) PART V, SECTION B, LINE 11:
      "OCHSNER REHABILITATION HOSPITAL:2021 UPDATE ON 2019 COMMUNITY HEALTH IMPLEMENTATION PLAN - THE MOST RECENT CHNA WAS COMPLETED IN DECEMBER OF 2021, SO UPDATES ON ADDRESSING IDENTIFIED NEEDS IN 2021 IS FROM THE 2018 CHNA. ALL IDENTIFIED SIGNIFICANT NEEDS WERE ADDRESSED. BEHAVIORAL HEALTH/MENTAL HEALTH/SUBSTANCE ABUSE:OCHSNER FOR DECADES HAS APPLIED EXCELLENCE, INNOVATION, RESEARCH, AND EDUCATION TO THE DELIVERY OF PSYCHIATRY AND BEHAVIORAL HEALTH SERVICES. OCHSNER OFFERS A BREADTH OF SERVICES AND SPECIALTY TREATMENT PROGRAMS INCLUDING SHORT-TERM OUTPATIENT COUNSELING, GROUP THERAPY, HOSPITAL INPATIENT, AND DAY TREATMENT PROGRAMS. IN 2021, OCHSNER CONTINUED TO EXPAND BY INTEGRATING BEHAVIORAL HEALTH SERVICES TO OCHSNER FACILITIES IN LOUISIANA'S NORTHSHORE, SOUTH SHORE, BATON ROUGE, AND BAYOU REGIONS INCLUDING INTEGRATION INTO PRIMARY CARE. THERE WAS A 80% GROWTH IN UNIQUE PATIENTS SERVED ACROSS OUTPATIENT CLINICS FOR BEHAVIORAL HEALTH AND ADDICTIVE DISORDERS. DURING THE COVID-19 PANDEMIC, THE OCHSNER SYSTEM CONDUCTED 90% OF BEHAVIORAL HEALTH VISITS VIRTUALLY, SEEING 10,780 PATIENTS THROUGH THE MYOCHSNER PATIENT PORTAL. ADDITIONALLY, THE OFFICE OF PROFESSIONAL WELL-BEING LED THE COVID-19 STAFF SUPPORT AND WELLNESS INITIATIVE, PROVIDING ON-DEMAND ACCESS TO A CRISIS PHONE LINE AND PSYCHIATRIC CONSULTATION, TWICE-DAILY VIRTUAL MINDFULNESS GROUPS, AND DECOMPRESSION GROUPS FOR HIGH-STRESS UNITS.IN ORDER TO MEET THE BEHAVIORAL HEALTH, MENTAL HEALTH, AND SUBSTANCE ABUSE NEEDS OF OUR COMMUNITY, WE HAVE FOCUSED ON INCREASING ACCESS TO CARE FOR ALL AGES. THE BOH CENTER FOR CHILD DEVELOPMENT IS ONE OF THE LARGEST MULTI-DISCIPLINARY CHILD FOCUSED CENTERS IN THE GULF SOUTH UTILIZING INTERDISCIPLINARY TEAM EVALUATIONS, INTEGRATED TREATMENT PROTOCOLS, AND SUPPORTS PARENTS WITHIN THE SCHOOL SETTING TO NAVIGATE SPECIAL EDUCATION SERVICES AND PROVIDE FAMILY CENTERED TREATMENT PLANS. WE CONTINUE TO PROVIDE INPATIENT PSYCHIATRIC SERVICES AT OUR FLAGSHIP HOSPITAL, OCHSNER MEDICAL CENTER, OUTPATIENT MENTAL HEALTH SERVICES AND CLINICAL PSYCHIATRIC SERVICES. THE SYSTEM-WIDE OPIOID STEWARDSHIP COMMITTEE CONTINUES TO DEVELOP BEST-PRACTICES IN DECREASING THE USE OF OPIOIDS. OCHSNER LAUNCHED THE ICARE PROGRAM WITH THE LAMBETH HOUSE TO OFFER TELEHEALTH SERVICES FOR DEMENTIA AND ALZHEIMER'S CARE TO ALLOW THESE PATIENTS TO STAY AT HOME WHILE RECEIVING PROACTIVE AND CONTINUING CARE. IN 2018, OCHSNER HEALTH PARTNERED WITH ACADIA HEALTHCARE TO OPEN RIVER PLACE BEHAVIORAL HEALTH, AN 82-BED INPATIENT FACILITY THAT TREATS PATIENTS STARTING AT AGE 12.ACCESS TO CARE:OCHSNER CONTINUES TO PROVIDE MEDICAL SERVICES IN NEIGHBORHOODS ACROSS THE GREATER NEW ORLEANS REGION, INCLUDING OPENING THE FIRST OF 15 PLANNED OCHSNER COMMUNITY HEALTH CENTERS, THE OCHSNER COMMUNITY HEALTH BREES FAMILY CENTER, IN NEW ORLEANS EAST. A CORNERSTONE OF OCHSNER'S HEALTHY STATE BY 2030 INITIATIVE, THESE CENTERS WILL BE LOCATED IN UNDERSERVED NEIGHBORHOODS ACROSS LOUISIANA, INCLUDING AREAS WITH LOW ACCESS TO CARE. TO INCREASE ACCESS TO CARE FOR STUDENTS, OCHSNER SPONSORS TWO SCHOOL-BASED HEALTH CENTERS WITHIN JEFFERSON PARISH PUBLIC SCHOOL SYSTEM'S (JPPSS) TWO LARGEST HIGH SCHOOLS. JPPSS IS THE LARGEST PUBLIC SCHOOL SYSTEM IN THE STATE OF LOUISIANA WITH 81,000 STUDENTS AND AN ECONOMICALLY DISADVANTAGED SCHOOL POPULATION OF 85%. THROUGH THIS SPONSORSHIP, OCHSNER COVERS THE COMPLETE COST OF THE NURSE PRACTITIONERS, ALL STUDENT WELLNESS PROGRAMS, AND THE ROTATION OF OCHSNER CLINICAL SCHOOL MEDICAL STUDENTS. OCHSNER ALSO PROVIDES FOR THE MEDICAL DIRECTORS FOR THESE SCHOOL CLINICS. THE OCHSNER SPORTS MEDICINE INSTITUTE PARTNERED WITH LOCAL SCHOOLS THROUGHOUT SOUTHEAST LOUISIANA TO PROVIDE LOW OR NO-COST ATHLETIC TRAINING SERVICES FOR THEIR STUDENT ATHLETES, INCLUDING PRE-SPORTS PHYSICALS TO KEEP STUDENT-ATHLETES HEALTHY.OCHSNER IS A RECOGNIZED LEADER IN DIGITAL MEDICINE. OVER 15,000 PATIENTS PARTICIPATED IN OCHSNER DIGITAL MEDICINE FOR CHRONIC DISEASE. THE PROGRAM IS AVAILABLE IN 15 STATES AND WILL EXPAND IN 2021 TO SERVE PATIENTS, EMPLOYERS, PAYORS, AND HEALTH SYSTEMS NATIONALLY. ONE OF OUR MOST IMPACTFUL INITIATIVES IS THE CONNECTED MOM PROGRAM, WHICH ALLOWS EXPECTANT MOTHERS TO STAY CONNECTED TO THEIR OCHSNER CARE TEAM FROM THE COMFORT OF HOME THROUGH DIGITAL MONITORING. POLICYMAKERS HAVE TAKEN NOTICE OF THIS OCHSNER INITIATIVE, RECOGNIZING THAT MATERNAL AND INFANT MORTALITY RATES ARE FAR TOO HIGH, ESPECIALLY WITHIN UNDERSERVED COMMUNITIES, BY INITIATING THE CONNECTED MATERNAL ONLINE MONITORING SERVICES (MOM) ACT WHICH REQUIRES THE CENTERS FOR MEDICARE AND MEDICAID (CMS) TO PROVIDE COVERAGE RECOMMENDATIONS FOR REMOTE DEVICES TO CHECK BLOOD PRESSURE, BLOOD GLUCOSE, AND PULSE RATES. UNITEUS IS A COMMUNITY RESOURCE REFERRAL PLATFORM THAT ALLOWS OCHSNER TEAM MEMBERS TO CONNECT PATIENTS WITH COMMUNITY-BASED RESOURCES THAT CAN ASSIST WITH PROVIDING SERVICES AND CLOSING GAPS OF PATIENTS' NON-CLINICAL NEEDS.CONSIDERING THE LONG TERM NEED TO CONTINUE TO GROW THE PIPELINE OF HEALTHCARE PROVIDERS, OCHSNER HAS MADE SIGNIFICANT INVESTMENTS IN K-12 AND HEALTHCARE EDUCATION. OVER 13,200 K-12 STUDENTS AND TEACHERS WERE ENGAGED IN OCHSNER'S K-12 STEM EDUCATION PROGRAM TEACHER PROFESSIONAL DEVELOPMENT PROGRAMS THAT SPAN ACROSS THE STATE OF LOUISIANA AND INTO MISSISSIPPI. OUR WORKFORCE DEVELOPMENT PROGRAMS WORKED WITH LOUISIANA COMMUNITY AND TECHNICAL COLLEGES THROUGHOUT LOUISIANA TO HOST INCUMBENT TRAINING AND WORKFORCE DEVELOPMENT PROGRAMS. THE PROGRAMS IN GREATER NEW ORLEANS, NORTHSHORE, LAKE CHARLES, BAYOU, AND BATON ROUGE TRAINED 411 UNEMPLOYED OR UNDEREMPLOYED ADULTS AT NO COST TO THE STUDENT, WITH A 100% GRADUATION RATE AND 100% EMPLOYMENT UPON GRADUATION RATE IN ROLES AS MEDICAL ASSISTANT, PHARMACY TECH, CODING, AND PATIENT CARE TECHNICIAN. HEALTH EDUCATION & HEALTH LITERACY:OCHSNER IS FOCUSED ON THE NEED TO PROVIDE OPPORTUNITIES FOR COMMUNITY MEMBERS AND PATIENTS TO LEARN ABOUT THEIR HEALTH AND HOW TO IMPROVE OR MAINTAIN IT BY EMPOWERING THEM WITH EDUCATION AND LEARNING OPPORTUNITIES. THE OCHSNER EAT FIT PROGRAM MAKES IT EASY FOR COMMUNITY MEMBERS TO MAKE THE RIGHT DECISIONS FOR THEIR HEALTH THROUGH COLLABORATIVE WORK WITH LOCAL RESTAURANTS, SCHOOLS, AND SPORTS ARENAS IN NEW ORLEANS, NORTHSHORE, BATON ROUGE, SHREVEPORT, AND ACADIANA. OCHSNER PROVIDES 6 REGISTERED DIETICIANS TO PARTNER WITH 336 RESTAURANT PARTNERS TO REVIEW THEIR MENUS AND CERTIFY APPROVED ""EAT FIT"" OPTIONS. OCHSNER PROVIDES THE ""CHOP"" AFTER-SCHOOL COOKING PROGRAM AT SCHOOLS AND COMMUNITY CENTERS IN THE GREATER NEW ORLEANS, BATON ROUGE, NORTHSHORE, AND HANCOCK MISSISSIPPI REGIONS. THIS NO-COST, 8-WEEK PROGRAM GIVES YOUNG PEOPLE THE OPPORTUNITY TO LEARN HANDS-ON COOKING SKILLS THROUGH HEALTH EDUCATION AND HEALTHY RECIPES. THE OCHSNER CORPORATE WELLNESS TEAM PROVIDED OVER 3,500 NO-COST HEALTH SCREENINGS TO COMMUNITY MEMBERS, TEACHERS, AND LOCAL ORGANIZATIONS ACROSS REGIONS. OCHSNER TOBACCO CESSATION AND EDUCATION PROGRAMS EDUCATE LOCAL STUDENTS THROUGH INTERACTIVE TOBACCO PREVENTION PROGRAMS. ADDITIONALLY, THE TOBACCO CONTROL & PREVENTION PROGRAM OFFERS 31 CESSATION CLINIC SITES THAT PROVIDE FREE TOBACCO CESSATION SERVICES TO PATIENTS WHO ARE ELIGIBLE FOR THE TOBACCO TRUST PROGRAM. OVER 24,000 PEOPLE HAVE PARTICIPATED SINCE THE START OF THE PROGRAM WHICH HAS A 12-MONTH QUIT RATE OF 31%. CESSATION CLINICS ARE LOCATED IN THE GREATER NEW ORLEANS AREA, BATON ROUGE, NORTHSHORE, LAFAYETTE, SHREVEPORT, AND MONROE.NORTH SHORE REHABILITATION HOSPITAL:THE MOST RECENT CHNA WAS COMPLETED IN DECEMBER OF 2021, SO UPDATES ON ADDRESSING IDENTIFIED NEEDS IN 2021 ARE NOT YET AVAILABLE. THIS IS THE FIRST CHNA FOR THIS FACILITY, AS IT WAS LICENSED IN 2019."
      FACILITY REPORTING GROUP C (FACS 8 - 9) PART V, SECTION B, LINE 13H:
      PATIENTS WHOSE FAMILY INCOME EXCEEDS 200% OF THE FPL MAY BE ELIGIBLE TO RECEIVE DISCOUNTED RATES ON A CASE-BY-CASE BASIS BASED ON THEIR SPECIFIC CIRCUMSTANCES, FOR EXAMPLE CATASTROPHIC ILLNESS OR MEDICAL INDIGENCE, AT THE DISCRETION OF MANAGEMENT.
      PART V, SECTION A - OCHSNER MEDICAL CENTER CAMPUSES - FAC REPORTING GROUP A
      OCHSNER MEDICAL CENTER IS A MULTI-CAMPUS HOSPITAL FACILITY. THE SATELLITE LOCATIONS OPERATE UNDER THE SAME LICENSE, SO THEY ARE COMBINED ON THIS FORM IN COMPLIANCE WITH THE INSTRUCTIONS AND THE SECTION 501(R) REGULATIONS. IN ADDITION TO THE CAMPUS ON 1516 JEFFERSON HWY., OCHSNER MEDICAL CENTER HAS THE FOLLOWING SATELLITE LOCATIONS:OCHSNER BAPTIST - A CAMPUS OF OCHSNER MEDICAL CENTER, 2700 NAPOLEON AVE., NEW ORLEANS, LA 70115.OCHSNER MEDICAL CENTER - WEST BANK CAMPUS, 2500 BELLE CHASSE HWY., GRETNA, LA 70056.OCHSNER HOSPITAL FOR ORTHOPEDICS & SPORTS MEDICINE, 1221 S. CLEARVIEW PARKWAY, JEFFERSON, LA 70121.
      PART V, SECTION B, LINE 3E - THE SIGNIFICANT NEEDS OF THE COMMUNITY
      THE NEEDS IDENTIFIED IN THE CHNA WERE A PRIORITIZED DESCRIPTION OF THE SIGNIFICANT HEALTH NEEDS IN THE COMMUNITY, AS PRIORITIZED BY THE COMMUNITY LEADERS.
      PART V, SECTION B, LINE 7 - HOSPITAL FACILITY'S WEBSITE:
      FACILITY REPORTING GROUP A:HTTPS://WWW.OCHSNER.ORG/GIVING/COMMUNITY-OUTREACH/COMMUNITY-HEALTH-NEEDS-ASSESSMENTFACILITY REPORTING GROUP B:HTTPS://WWW.OCHSNER.ORG/GIVING/COMMUNITY-OUTREACH/COMMUNITY-HEALTH-NEEDS-ASSESSMENTFACILITY REPORTING GROUP C:HTTPS://WWW.OCHSNER.ORG/GIVING/COMMUNITY-OUTREACH/COMMUNITY-HEALTH-NEEDS-ASSESSMENT
      PART V, SECTION B, LINE 16A - FAP WEBSITE:
      FACILITY REPORTING GROUP A:HTTPS://WWW.OCHSNER.ORG/PATIENTS-VISITORS/BILLING-AND-FINANCIAL-SERVICES/FINANCIAL-ASSISTANCEFACILITY REPORTING GROUP B:HTTPS://WWW.OCHSNER.ORG/PATIENTS-VISITORS/BILLING-AND-FINANCIAL-SERVICES/FINANCIAL-ASSISTANCEFACILITY REPORTING GROUP C:HTTPS://WWW.OCHSNER-REHAB.COM/PATIENTS-AND-CAREGIVERS/ADMISSIONS/FINANCIAL-ASSISTANCE/HTTPS://WWW.NORTHSHORE-REHAB.COM/PATIENTS-AND-CAREGIVERS/ADMISSIONS/FINANCIAL-ASSISTANCE/
      PART V, SECTION B, LINE 16B - FAP APPLICATION WEBSITE:
      FACILITY REPORTING GROUP A:HTTPS://WWW.OCHSNER.ORG/PATIENTS-VISITORS/BILLING-AND-FINANCIAL-SERVICES/FINANCIAL-ASSISTANCEFACILITY REPORTING GROUP B:HTTPS://WWW.OCHSNER.ORG/PATIENTS-VISITORS/BILLING-AND-FINANCIAL-SERVICES/FINANCIAL-ASSISTANCEFACILITY REPORTING GROUP C:HTTPS://WWW.OCHSNER-REHAB.COM/PATIENTS-AND-CAREGIVERS/ADMISSIONS/FINANCIAL-ASSISTANCE/HTTPS://WWW.NORTHSHORE-REHAB.COM/PATIENTS-AND-CAREGIVERS/ADMISSIONS/FINANCIAL-ASSISTANCE/
      PART V, SECTION B, LINE 16C - FAP PLAIN LANGUAGE SUMMARY WEBSITE:
      FACILITY REPORTING GROUP A:HTTPS://WWW.OCHSNER.ORG/PATIENTS-VISITORS/BILLING-AND-FINANCIAL-SERVICES/FINANCIAL-ASSISTANCEFACILITY REPORTING GROUP B:HTTPS://WWW.OCHSNER.ORG/PATIENTS-VISITORS/BILLING-AND-FINANCIAL-SERVICES/FINANCIAL-ASSISTANCEFACILITY REPORTING GROUP C:HTTPS://WWW.OCHSNER-REHAB.COM/PATIENTS-AND-CAREGIVERS/ADMISSIONS/FINANCIAL-ASSISTANCE/HTTPS://WWW.NORTHSHORE-REHAB.COM/PATIENTS-AND-CAREGIVERS/ADMISSIONS/FINANCIAL-ASSISTANCE/
      Supplemental Information
      Schedule H (Form 990) Part VI
      PART I, LINE 3C:
      A PAYMENT ADVISOR SCORE (PAS) IS TAKEN INTO CONSIDERATION DURING THE PRESUMPTIVE FINANCIAL ASSISTANCE PROCESS; HOWEVER, IF A PATIENT REQUESTS FINANCIAL ASSISTANCE, THE PAS IS NOT CONSIDERED. THE PAS IS PROVIDED BY A THIRD PARTY TOOL.PATIENTS WHOSE FAMILY INCOME EXCEEDS 200% OF THE FPL MAY BE ELIGIBLE TO RECEIVE DISCOUNTED RATES ON A CASE-BY-CASE BASIS, AT THE DISCRETION OF OCHSNER, FOR CATASTROPHIC ILLNESS OR MEDICAL INDIGENCE, WITH EXCEPTIONS SUCH AS EXPENSIVE MEDICATIONS, TERMINAL ILLNESS, OR MULTIPLE HOSPITALIZATIONS.
      PART I, LINE 7:
      LINE 7A FINANCIAL ASSISTANCE AT COST. OCF PROVIDES CARE TO PATIENTS WHO MEET CERTAIN CRITERIA UNDER ITS CHARITY CARE POLICY WITHOUT CHARGE OR AT AMOUNTS LESS THAN ITS ESTABLISHED RATES. RECORDS OF CHARGES FORGONE FOR SERVICES AND SUPPLIES FURNISHED UNDER THE CHARITY CARE POLICY ARE MAINTAINED TO IDENTIFY AND MONITOR THE LEVEL OF CHARITY CARE PROVIDED. BECAUSE OCF DOES NOT PURSUE COLLECTION OF AMOUNTS DETERMINED TO QUALIFY AS CHARITY CARE, THEY ARE NOT REPORTED AS REVENUE. OCF ESTIMATES ITS COSTS OF CARE PROVIDED UNDER ITS CHARITY CARE PROGRAMS BY APPLYING A RATIO OF DIRECT AND INDIRECT COSTS TO CHARGES TO THE GROSS FORGONE CHARGES ASSOCIATED WITH PROVIDING CARE TO CHARITY PATIENTS. OCF'S GROSS CHARITY CARE CHARGES INCLUDE ONLY SERVICES PROVIDED TO PATIENTS WHO ARE UNABLE TO PAY AND QUALIFY UNDER OCF'S CHARITY CARE POLICIES. THE RATIO OF COST TO CHARGES IS CALCULATED BASED ON OCF'S TOTAL EXPENSES DIVIDED BY GROSS PATIENT REVENUE.LINE 7B MEDICAID. DIRECT OFFSETTING REVENUE IS MEDICAID REIMBURSEMENT FOR CLINIC LOCATIONS. COMMUNITY BENEFIT EXPENSE IS THE MEDICAID REVENUE MULTIPLIED BY THE COST TO CHARGE RATIO FOR THE CLINICS, TO APPROXIMATE THE COST TO PROVIDE MEDICAID SERVICES. MEDICAID NET REVENUE IS THE DIRECT OFFSETTING REVENUE.LINE 7E COMMUNITY HEALTH IMPROVEMENT SERVICES AND COMMUNITY BENEFIT OPERATIONS INCLUDES DIRECT EXPENSE INCLUDING EMPLOYEE PAYROLL FOR COMMUNITY INITIATIVES.LINE 7F EDUCATION AND LINE 7H RESEARCH ARE CALCULATED FROM THE STATEMENT OF PROFIT & LOSS FOR EACH DIVISION. RESEARCH INCLUDES ONLY THE PUBLIC RESEARCH CONDUCTED.LINE 7G SUBSIDIZED HEALTH SERVICES. CLINICS THAT MET A DESIGNATED COMMUNITY NEED WERE INCLUDED. CLINIC BOOK REVENUE FOR THE CLINIC LOCATION, LESS THE MEDICARE REIMBURSEMENT, IS THE DIRECT OFFSETTING REVENUE. COMMUNITY BENEFIT EXPENSE IS MADE UP OF CLINIC BOOK EXPENSES, ADJUSTED BY THE MEDICARE EXPENSE DESCRIBED ABOVE.LINE 7I INCLUDES DIRECT CONTRIBUTIONS TO CHARITIES THAT MEET IDENTIFIED COMMUNITY NEEDS.
      PART I, LINE 7G:
      THE ORGANIZATION INCLUDED COSTS ATTRIBUTABLE TO PHYSICIAN CLINICS ON LINE 7G WHERE THERE WAS AN IDENTIFIED COMMUNITY NEED TO OFFER SUCH CLINICAL SERVICES.
      PART II, COMMUNITY BUILDING ACTIVITIES:
      "OCHSNER HEALTH PLAYS A VITAL ROLE IN THE HEALTH OF THE ENTIRE STATE OF LOUISIANA. ALONG WITH ITS NONPROFIT HOSPITALS AND OTHER FACILITIES, OCHSNER OPERATES MULTIPLE PUBLICLY OWNED HOSPITALS, INCLUDING THE LSU TEACHING HOSPITALS IN SHREVEPORT AND MONROE, CHABERT MEDICAL CENTER IN HOUMA, ST. CHARLES PARISH HOSPITAL, ST. BERNARD PARISH HOSPITAL, AND OCHSNER-LAFAYETTE GENERAL. PUBLIC OFFICIALS IDENTIFIED THE NEED FOR PROFESSIONAL MANAGEMENT OF THESE CRITICAL FACILITIES, AND OCHSNER STEPPED IN TO NOT ONLY STABILIZE BUT IMPROVE HEALTH SERVICES FOR LOUISIANANS ACROSS THE STATE, IN BOTH DENSELY POPULATED AND RURAL AREAS. WHILE THESE IMPACTFUL INVESTMENTS ARE NOT REFLECTED IN THE SCHEDULE H REPORT, THEY ARE AN IMPORTANT PART OF THE WAY OCHSNER PROVIDES ACCESS TO HIGH QUALITY HEALTH CARE TO THE COMMUNITIES WHO NEED IT MOST. OCHSNER ENDEAVORS TO PROMOTE THE HEALTH OF THE COMMUNITIES IT SERVES THROUGH COMMUNITY BUILDING ACTIVITIES. OCHSNER COMMUNITY HOSPITALS PROMOTE ECONOMIC GROWTH AND COMMUNITY HEALTH IMPROVEMENT IN THESE AREAS BY PARTNERING AND SUPPORTING ORGANIZATIONS LIKE, LOCAL CHAMBERS OF COMMERCE, K-12 SCHOOLS, LOCAL UNIVERSITIES, COMMUNITY AND TECHNICAL COLLEGES, PUBLIC HEALTH ORGANIZATIONS, YOUTH MENTORING PROGRAMS, AND MANY OTHER COMMUNITY GROUPS. IT ALSO AIMS TO ENGAGE AND INSPIRE HIGH SCHOOL STUDENTS TO PURSUE FURTHER EDUCATION AND CAREERS IN SCIENCE AND MEDICINE THROUGH ITS STAR (""SCIENCE, TECHNOLOGY, ACADEMICS AND RESEARCH"") PROGRAM, A FREE, FIVE-WEEK SUMMER PROGRAM THAT PROVIDES QUALIFIED HIGH SCHOOL STUDENTS WITH A UNIQUE OPPORTUNITY TO WORK IN A STUDENT HEALTHCARE LABORATORY SETTING.ONE OF THE GUIDING PRINCIPLES OF OCHSNER COMMUNITY OUTREACH IS TO PARTNER WITH OTHERS FOR SUCCESS. AS THE LARGEST PRIVATE EMPLOYER IN THE REGION, OCHSNER MAINTAINS STRONG RELATIONSHIPS WITH THE BUSINESS AND GOVERNMENT SECTOR AS WELL AS STATE AND LOCAL COMMUNITY AGENCIES. ITS STRONG PARTNERSHIPS HELP ADDRESS ISSUES SUCH AS THE HIGH UNEMPLOYMENT AND UNDEREMPLOYMENT RATES IN NEW ORLEANS. OCHSNER IS WORKING WITH THE CITY OF NEW ORLEANS, JEFFERSON PARISH, AND LOCAL COMMUNITY COLLEGES AND UNIVERSITIES TO TRAIN EMPLOYEES FOR THE MANY POSITIONS NEEDED IN OUR INDUSTRY AND GIVE RESIDENTS A CAREER PATH TO STABLE EMPLOYMENT. THESE PROGRAMS ALSO INCLUDE LIFE SKILLS LESSONS THAT PREPARE PARTICIPANTS FOR SUCCESS IN THEIR FIELD. OCHSNER PROVIDES PROGRAMS TO THE COMMUNITIES WE SERVE TO INCREASE THEIR KNOWLEDGE OF HEALTHY FOODS, THROUGH OUR CHOP (COOKING HEALTHY OPTIONS AND PORTIONS) AFTER SCHOOL COOKING PROGRAM AT LOCAL SCHOOLS AND COMMUNITY CENTERS AND THROUGH EAT FIT, A FREE PROGRAM WHICH ASSISTS LOCAL RESTAURANTS TO DEVELOP HEALTHY MENU ITEMS ACROSS ALL THE REGIONS WE SERVE."
      PART III, LINE 3:
      OCHSNER DOES NOT CLASSIFY OR CONSIDER ANY OF ITS BAD DEBT EXPENSE AS A COMMUNITY BENEFIT. BAD DEBT EXPENSE DOES NOT INCLUDE PATIENTS WHO ARE FOUND TO BE ELIGIBLE UNDER THE FAP. CHARGES FOR PATIENTS WHO HAVE NOT REQUESTED FINANCIAL ASSISTANCE OR QUALIFIED FOR THE FAP UNDER THE PRESUMPTIVE PROCESS COULD BE CONSIDERED COMMUNITY BENEFIT, BUT IT IS NOT FEASIBLE TO CALCULATE THE IMPACT.
      PART III, LINE 4:
      EFFECTIVE JAN. 1, 2018, OCHSNER ADOPTED ACCOUNTING STANDARDS UPDATE (ASU) 2014-09, REVENUE FROM CONTRACTS WITH CUSTOMERS (TOPIC 606), WHICH OUTLINES A SINGLE COMPREHENSIVE MODEL FOR ENTITIES TO USE IN ACCOUNTING FOR REVENUE ARISING FROM CONTRACTS WITH CUSTOMERS. ASU 2014-09 SUPERSEDES MOST CURRENT REVENUE RECOGNITION GUIDANCE, INCLUDING INDUSTRY-SPECIFIC GUIDANCE, AND REQUIRES EXPANDED DISCLOSURES ABOUT REVENUE RECOGNITION TO ENABLE FINANCIAL STATEMENT USERS TO UNDERSTAND THE NATURE, TIMING, AMOUNT, AND UNCERTAINTY OF REVENUE AND CASH FLOWS ARISING FROM CONTRACTS WITH CUSTOMERS. BAD DEBT IS NO LONGER DISCLOSED IN THE NOTES TO THE FINANCIAL STATEMENTS.
      PART III, LINE 9B:
      UPON GRANTING APPROVAL FOR 100% ASSISTANCE, ALL COLLECTION EFFORTS FOR THAT ACCOUNT WILL CEASE, THE ACCOUNT WILL NOT BE TURNED OVER TO A COLLECTION AGENCY, AND OCHSNER WILL NOT IMPOSE EXTRAORDINARY COLLECTION EFFORTS SUCH AS WAGE GARNISHMENTS OR LIENS.
      PART VI, LINE 7 - STATE FILING OF COMMUNITY BENEFIT REPORT:
      THE ORGANIZATION DOES NOT FILE A COMMUNITY BENEFIT REPORT WITH ANY STATE.
      PART III, LINE 2:
      "OCHSNER RECOGNIZES NET PATIENT SERVICE REVENUE ASSOCIATED WITH SERVICES PROVIDED TO PATIENTS WHO HAVE THIRD-PARTY PAYOR COVERAGE ON THE BASIS OF CONTRACTUAL RATES FOR THE SERVICES RENDERED. UNINSURED PATIENTS RECEIVE AN UNINSURED DISCOUNT AND ARE SCREENED PRESUMPTIVELY FOR FINANCIAL ASSISTANCE. BASED ON HISTORICAL EXPERIENCE, A SIGNIFICANT PORTION OF OCHSNER'S UNINSURED AND UNDERINSURED PATIENTS WILL BE INCAPABLE OR RELUCTANT TO PAY FOR THE SERVICES PROVIDED. REMAINING CHARGES IN THE PERIOD THE SERVICES ARE PROVIDED RELATED TO PATIENT RECEIVABLES AND DEDUCTIBLES, CO-PAYMENTS, OR OTHER AMOUNTS DUE FROM INDIVIDUAL PATIENTS WHO HAVE BEEN DEEMED UNWILLING TO PAY MAY BE CONSIDERED BAD DEBT, AND THUS REDUCE PATIENT SERVICE REVENUE. ANY CHARGES RELATED TO BANKRUPTCY ARE WRITTEN OFF AS BAD DEBT EXPENSE. MOST OF THE BAD DEBT REDUCES NET PATIENT REVENUE.NOTE THAT BAD DEBT IS USUALLY THE DIFFERENCE BETWEEN PATIENT CHARGES AND ANY INSURANCE PAYMENTS. THEREFORE, APPLYING THE COST TO CHARGE RATIO TO BAD DEBT WOULD NOT PROPERLY GET TO BAD DEBT AT COST, AS THERE IS NO RELATIONSHIP BETWEEN THE AMOUNT OF BAD DEBT AND THE COST TO PROVIDE CARE. THEREFORE, THE AMOUNT EXPRESSED HERE IS NOT EXPRESSED ""AT COST."""
      PART III, LINE 8:
      THE MEDICARE SHORTFALL, IF ANY, IS NOT CONSIDERED COMMUNITY BENEFIT.TOTAL REVENUE FROM MEDICARE AND MEDICARE ALLOWABLE COSTS WERE AGGREGATED FROM THE FISCAL YEAR COST REPORTS FILED WITH CENTERS FOR MEDICARE AND MEDICAID SERVICES FOR ALL HOSPITALS. THEY DO NOT INCLUDE MEDICARE ADVANTAGE OR PAYMENTS RELATED TO EDUCATION OR RESEARCH, IN COMPLIANCE WITH THE INSTRUCTIONS. TOTAL REVENUE FROM MEDICARE HAS BEEN TAKEN FROM THE E SERIES IN THE MEDICARE COST REPORTS. FOR MEDICARE ALLOWABLE COSTS, WORKSHEET D PART V LINE 202 COLUMN 5 WAS USED FOR OUTPATIENT COSTS AND WORKSHEET D-1 PART II LINE 49, AND WORKSHEET D-1 PART III LINE 86, AND WORKSHEET E PART A LINE 55 WAS USED FOR INPATIENT COSTS.THE COST REPORTS FOR OCHSNER MEDICAL CENTER (PROVIDER NO. 19-0036), OCHSNER ST. ANNE GENERAL HOSPITAL (PROVIDER NO. 19-1324), AND OCHSNER ST. MARY (PROVIDER NO. 19-0014) COVER THE PERIOD 1/1/2021 - 12/31/2021. THE COST REPORTS FOR OCHSNER MEDICAL CENTER - BATON ROUGE (PROVIDER NO. 19-0202) AND OCHSNER MEDICAL CENTER - HANCOCK (PROVIDER NO. 25-0162) COVER THE PERIOD 10/1/2020 - 9/30/2021. THE COST REPORT FOR OCHSNER MEDICAL CENTER - KENNER (PROVIDER NO. 19-0274) COVERS THE PERIOD 5/1/2020 - 4/30/2021. THE COST REPORT FOR OCHSNER MEDICAL CENTER - NORTHSHORE (PROVIDER NO. 19-0204) COVERS THE PERIOD 4/1/2021 - 3/31/2022.
      PART VI, LINE 2:
      "OCHSNER HEALTH IS LOUISIANA'S LARGEST NON-PROFIT, ACADEMIC, HEALTHCARE SYSTEM. DRIVEN BY A MISSION TO SERVE, HEAL, LEAD, EDUCATE AND INNOVATE, COORDINATED CLINICAL AND HOSPITAL PATIENT CARE IS PROVIDED ACROSS THE REGION BY OCHSNER'S 40 OWNED, MANAGED AND AFFILIATED HOSPITALS AND SPECIALTY HOSPITALS, AND MORE THAN 300 HEALTH CENTERS AND URGENT CARE CENTERS. OCHSNER IS THE #1 RANKED HOSPITAL IN LOUISIANA BY U.S. NEWS & WORLD REPORT AND IS RECOGNIZED AS A ""BEST HOSPITAL"" ACROSS TWO SPECIALTY CATEGORIES CARING FOR PATIENTS FROM ALL 50 STATES AND MORE THAN 70 COUNTRIES WORLDWIDE EACH YEAR. OCHSNER HOSPITAL FOR CHILDREN IS THE ONLY FACILITY IN LOUISIANA TO BE RECOGNIZED AS A TOP 50 CHILDREN'S HOSPITAL BY U.S. NEWS & WORLD REPORT FOR THREE CONSECUTIVE YEARS. OCHSNER EMPLOYS NEARLY 34,000 EMPLOYEES AND OVER 4,500 EMPLOYED AND AFFILIATED PHYSICIANS IN OVER 90 MEDICAL SPECIALTIES AND SUBSPECIALTIES AND CONDUCTS MORE THAN 700 CLINICAL RESEARCH STUDIES. IN ORDER TO IDENTIFY THE NEEDS OF THE COMMUNITY, OCHSNER REVIEWS LOCAL AND STATE PUBLICLY AVAILABLE DATA REGARDING THE HEALTH STATUS AND ISSUES OF ITS REGION. OCHSNER WORKS WITH COMMUNITY ORGANIZATIONS THAT COLLECT INFORMATION ON THEIR AREAS OF FOCUS TO IDENTIFY TRENDS AND AREAS WHERE OCHSNER HAS EXPERTISE AND CAN MAKE A POSITIVE IMPACT. OCHSNER COLLABORATES WITH MULTIPLE COMMUNITY STAKEHOLDERS TO IDENTIFY SPECIFIC COMMUNITY NEEDS IN ITS REGIONS. OCHSNER THEN REVIEWS THESE NEEDS AND DETERMINES WHERE IT CAN BEST USE ITS RESOURCES AND EXPERTISE TO POSITIVELY AFFECT THOSE NEEDS. ADDITIONALLY, OCHSNER CONDUCTS NEEDS ASSESSMENTS IN COMPLIANCE WITH IRS REGULATIONS EVERY THREE YEARS, USING A MIXED METHODS APPROACH TO ASSESSMENTS THAT DRAWS ON EVIDENCE-BASED PRACTICES, POPULATION HEALTH, AND HEALTH EQUITY ASSESSMENT FRAMEWORKS. COLLABORATION AND ENGAGEMENT ARE CENTRAL TO THE PROCESS. THE NEEDS ASSESSMENT REPRESENTS THE BROAD INTERESTS OF THE COMMUNITY AND OCCURS THROUGH FOUR MODES: AN ONLINE SURVEY, FOCUS GROUPS, INTERVIEWS, AND DATA REVIEW MEETINGS. VALIDATED SECONDARY DATA WAS ALSO ANALYZED AND INCORPORATED TO CORROBORATE THESE FINDINGS. ONE OF OCHSNER'S MAIN PRIORITIES IS TO DEVELOP PARTNERSHIPS THAT ADDRESS ROOT CAUSES AND UNDERLYING ISSUES IMPACTING ITS COMMUNITIES. EXAMPLES OF OCHSNER'S COMMITMENT TO THE COMMUNITY CAN BE FOUND IN PART VI, LINE 5. OCHSNER PARTICIPATED WITH THE METROPOLITAN HOSPITAL ASSOCIATION TO CONDUCT A REGION-WIDE COMMUNITY HEALTH NEEDS ASSESSMENT WHICH INCLUDED ALL NOT-FOR-PROFIT HOSPITALS IN THE REGION IN 2021. THE APPLICABLE COMMUNITY HEALTH NEEDS ASSESSMENTS FOR EACH FACILITY CAN BE FOUND IN PART V, SECTION B AS REQUIRED."
      PART VI, LINE 3:
      OCHSNER MEDICAL CENTER (OMC), OCHSNER MEDICAL CENTER - BATON ROUGE, OCHSNER MEDICAL CENTER - KENNER, LLC, OCHSNER MEDICAL CENTER - NORTHSHORE, LLC, OCHSNER ST. ANNE GENERAL HOSPITAL, OCHSNER MEDICAL CENTER - HANCOCK OCHSNER ST. MARY: ALL UNINSURED PATIENTS ARE SCREENED FOR MEDICAID. THIS PROCESS TAKES PLACE AT THE TIME OF SERVICE, INPATIENT ADMISSIONS, AND IF THE PATIENT IS NOT SCREENED AT THE TIME, THE PATIENT IS CONTACTED AT HOME TO DETERMINE ELIGIBILITY. IF THE PATIENTS DO NOT QUALIFY FOR MEDICAID, THEN THEY WILL BE EVALUATED UNDER THE FINANCIAL ASSISTANCE POLICY. INTERNAL CUSTOMER SERVICE DEPARTMENTS AND EXTERNAL PARTNERS INCLUDING COLLECTION AGENCIES PROVIDE PATIENTS WITH FINANCIAL ASSISTANCE APPLICATIONS IF PATIENTS EXPRESS CONCERNS ABOUT THE INABILITY TO PAY OUTSTANDING BALANCES. OCHSNER ALSO OFFERS ZERO INTEREST PAYMENT PLAN OPTIONS WITH PAYMENT TERMS RANGING FROM SIX TO 60 MONTHS.OCHSNER REHABILITATION HOSPITAL AND NORTH SHORE REHABILITATION HOSPITAL:ALL PATIENTS ARE PROVIDED A COPY OF THE PLAIN LANGUAGE SUMMARY OF OUR FINANCIAL ASSISTANCE POLICY ALONG WITH A FINANCIAL ASSISTANCE APPLICATION IN THEIR ADMISSION FOLDER. ALL BILLS SENT TO PATIENTS CONTAIN THE PLAIN LANGUAGE SUMMARY, AS WELL AS STEPS ON HOW TO APPLY FOR FINANCIAL ASSISTANCE.
      PART VI, LINE 4:
      OCHSNER FACILITIES ARE LOCATED THROUGHOUT THE STATE OF LOUISIANA, MISSISSIPPI, AND THE GULF SOUTH. COMMUNITIES SERVED INCLUDE METROPOLITAN AREAS SUCH AS NEW ORLEANS, BATON ROUGE, LAFAYETTE, SHREVEPORT, AND MONROE AS WELL AS MORE RURAL AREAS SUCH AS BAYOU REGION AND RIVER PARISHES AND HANCOCK COUNTY MISSISSIPPI. ACROSS THESE AREAS, 58.7% OF THE POPULATION IS NON-HISPANIC WHITE, 32.0% IS NON-HISPANIC BLACK, 1.7% IS NON-HISPANIC ASIAN, AND 5.1% ARE HISPANIC. IN METROPOLITAN AREAS SUCH AS NEW ORLEANS, BATON ROUGE, LAFAYETTE, SHREVEPORT, AND MONROE THE PERCENTAGE OF NON-HISPANIC BLACK POPULATION IS HIGHER THAN STATE AVERAGE, USUALLY BETWEEN 40-50%. ALMOST THIRTY PERCENT OF PEOPLE LIVE IN RURAL COMMUNITIES. THE ALICE THRESHOLD ESTIMATES THAT 51% OF RESIDENTS IN LOUISIANA EARN LESS THAN THE BASIC COST OF LIVING, WITH MEDIAN INCOME BEING ALMOST $30,000 LESS FOR BLACK HOUSEHOLDS COMPARED TO WHITE HOUSEHOLDS. ACROSS LOUISIANA 10% OF FAMILIES HAVE LIMITED ACCESS TO FOODS WITH PERCENTAGES BEING OVER 20% IN SOME RURAL AREAS. AS OF 2020, OCHSNER CLINIC FOUNDATIONS SERVICE AREA INCLUDES 60% LOUISIANA'S 4.7 MILLION PEOPLE. LOUISIANA HAS THE THIRD HIGHEST POVERTY LEVEL IN THE NATION AND ABOUT 38% OF THE POPULATION RECEIVED MEDICAID OR IS UNINSURED. APPROXIMATELY 28% RECEIVED MEDICAID AND APPROXIMATELY 10% ARE UNINSURED. OCHSNER IS CONSISTENTLY NAMED BOTH THE TOP HOSPITAL AND TOP CHILDREN'S HOSPITAL IN LOUISIANA BY U.S. NEWS & WORLD REPORT. THE NOT-FOR-PROFIT ORGANIZATION IS INSPIRING HEALTHIER LIVES AND STRONGER COMMUNITIES. ITS FOCUS IS ON PREVENTING DISEASES AND PROVIDING PATIENT-CENTERED CARE THAT IS ACCESSIBLE, AFFORDABLE, CONVENIENT, AND EFFECTIVE. OCHSNER HEALTH PIONEERS NEW TREATMENTS, DEPLOYS EMERGING TECHNOLOGIES AND PERFORMS GROUNDBREAKING RESEARCH, INCLUDING OVER 700 CLINICAL STUDIES. IT HAS MORE THAN 34,000 EMPLOYEES AND OVER 4,500 EMPLOYED AND AFFILIATED PHYSICIANS IN OVER 90 MEDICAL SPECIALTIES AND SUBSPECIALTIES. IT OPERATES 40 HOSPITALS AND MORE THAN 300 HEALTH AND URGENT CARE CENTERS ACROSS LOUISIANA, MISSISSIPPI, AND THE GULF SOUTH; AND ITS CUTTING-EDGE CONNECTED HEALTH DIGITAL MEDICINE PROGRAM IS CARING FOR PATIENTS BEYOND ITS WALLS. IN 2021, OCHSNER HEALTH TREATED MORE THAN 1 MILLION PEOPLE FROM EVERY STATE AND 75 COUNTRIES. AS LOUISIANA'S TOP HEALTHCARE EDUCATOR, OCHSNER HEALTH AND ITS PARTNERS EDUCATE THOUSANDS OF HEALTHCARE PROFESSIONALS ANNUALLY. OCHSNER'S FLAGSHIP CAMPUS, OCHSNER MEDICAL CENTER (OMC), IS LOCATED IN JEFFERSON PARISH, LOUISIANA. OMC IS A 746-BED HOSPITAL INCLUDING ACUTE AND SUB-ACUTE CARE FACILITIES WITH CENTERS OF EXCELLENCE INCLUDING A CANCER INSTITUTE MULTI-ORGAN TRANSPLANT CENTER AND HEART AND VASCULAR CENTER. OCHSNER HOSPITAL IN ELMWOOD IS A 28-BED SATELLITE OF OCHSNER MEDICAL CENTER PROVIDING AN INPATIENT REHAB SPECIALTY. OCHSNER BAPTIST MEDICAL CENTER IS A 123-BED SATELLITE OF OCHSNER MEDICAL CENTER PROVIDING GENERAL MEDICAL AND SURGICAL ACUTE CARE AND AN ALL-WOMEN'S PAVILION WITH A FULL-SCOPE OF SERVICES FOR WOMEN OF ALL AGES AND NEWBORNS. OCHSNER MEDICAL CENTER WESTBANK IS A 162-BED SATELLITE OF OCHSNER MEDICAL CENTER, PROVIDING GENERAL MEDICAL AND SURGICAL ACUTE CARE, EMERGENCY SERVICES AND OBSTETRICS. OCHSNER MEDICAL CENTER AND ITS 3 SATELLITE CAMPUSES SERVE THE NEW ORLEANS METROPOLITAN AREA WHICH INCLUDES EIGHT PARISHES SURROUNDING NEW ORLEANS. OCHSNER MEDICAL CENTER - BATON ROUGE IS A 162-BED HOSPITAL LOCATED IN THE CITY OF BATON ROUGE IN EAST BATON ROUGE PARISH. EAST BATON ROUGE PARISH HAS A POPULATION OF 441,000 PEOPLE OF WHICH ABOUT 38% RECEIVED MEDICAID OR WERE UNINSURED. OCHSNER MEDICAL CENTER - KENNER IS A 116-BED ACUTE CARE HOSPITAL THAT SERVES THE KENNER AND RIVER REGION AREA. OCHSNER MEDICAL CENTER - NORTHSHORE IS A 150-BED ACUTE CARE FACILITY IN SLIDELL, LOUISIANA IN ST. TAMMANY PARISH, NORTH OF NEW ORLEANS. OCHSNER ST. ANNE GENERAL HOSPITAL IS A 35-BED ACUTE CARE, CRITICAL ACCESS HOSPITAL THAT SERVICES LAFOURCHE PARISH AND SURROUNDING AREAS. OCHSNER MEDICAL CENTER - HANCOCK IS A 102-BED ACUTE CARE HOSPITAL THAT SERVES THE HANCOCK MISSISSIPPI AREA. THE POPULATION OF HANCOCK COUNTY IS APPROXIMATELY 395,000, 13.1% WERE UNINSURED.OCHSNER ST. MARY IS A 164-BED ACUTE CARE FACILITY PROVIDING QUALITY MEDICAL SERVICES TO THE PEOPLE OF ST. MARY PARISH AND SURROUNDING AREAS. THE BAYOU REGION HAS A POPULATION OF ABOUT 210,000 PEOPLE, OF WHICH ABOUT 40.5% WERE RECEIVING MEDICAID OR UNINSURED. OCHSNER REHABILITATION HOSPITAL IN PARTNERSHIP WITH SELECT HOSPITAL, A 56-REHABILITATION BED HOSPITAL - LOCATED IN JEFFERSON, LOUISIANA IS A NON-PROFIT HOSPITAL SERVING JEFFERSON, ORLEANS, ST. BERNARD, ST. CHARLES, ST. JOHN THE BAPTIST, ST. TAMMANY, AND THE SURROUNDING PARISHES. THE METROPOLITAN STANDARD AREA POPULATION IS APPROXIMATELY 1.27 MILLION AND ABOUT 34% OF THE POPULATION RECEIVES MEDICAID OR IS UNINSURED. THE POVERTY RATE IN THE NEW ORLEANS METRO AREA IS 16.4%.NORTHSHORE REHABILITATION HOSPITAL IS AN INNOVATIVE, STATE-OF-THE-ART INPATIENT REHABILITATION HOSPITAL LOCATED IN LACOMBE, LA. IT OFFERS 30 PRIVATE PATIENT ROOMS AND AN INDIVIDUALIZED APPROACH TO REHABILITATION.
      PART VI, LINE 5:
      "OCHSNER WELCOMED 2020 WITH A NEW 10-YEAR VISION & COMMITMENT TO CREATE A HEALTHY STATE. TOGETHER WITH STATE LEADERS, COMMUNITY PARTNERS, INSURERS, SCHOOLS, EMPLOYERS, & OTHERS, OCF IS PLACING A DIRECT FOCUS ON THE HEALTH & WELLNESS OF THE WHOLE PERSON & ADDRESSING THE MOST CRITICAL HEALTH NEEDS IN LA & MS COMMUNITIES. OCF HAS PLEDGED A $100 MILLION INVESTMENT TO ADDRESS HEALTH INEQUITIES & EXPAND LA'S HEALTHCARE WORKFORCE & COMMUNITY-BASED HEALTH SERVICES, INCLUDING THE DEVELOPMENT OF 15 COMMUNITY HEALTH CENTERS IN UNDERSERVED AREAS ACROSS LA, THE CREATION OF THE OCHSNER SCHOLARS PROGRAM TO ADDRESS CRITICAL PHYSICIAN SHORTAGES IN KEY AREAS, & A PARTNERSHIP WITH XAVIER UNIVERSITY TO CREATE THE OCHSNER XAVIER INSTITUTE FOR HEALTH EQUITY & RESEARCH (OXIHER.) IN PARTNERSHIP WITH OXIHER & BROAD-BASED STATEWIDE & REGIONAL COALITIONS, THE HEALTHY STATE PARTNERSHIP WILL FOCUS ON FIVE PILLARS OF A HEALTHY STATE: HEALTH OUTCOMES & INTERVENTIONS, COMMUNITY WELLNESS, SOCIAL DETERMINANTS, HEALTH ACCESS, WORKFORCE DEVELOPMENT, & ADDRESSING ECONOMIC DISPARITIES.IN 2021, OCHSNER CONTINUED THE COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION (DEI) TO BETTER SUPPORT STAFF & THE COMMUNITIES THEY SERVE. WORKING IN COLLABORATION WITH OTHER SENIOR OCF LEADERS & THE BOARD OF DIRECTORS, THE DEI TEAM DEEPENED EMPLOYEE ENGAGEMENT AROUND DEI GOALS & OBJECTIVES, EXPANDED TRAINING PROGRAMS, & IMPLEMENTED NEW MEASURES TO ADVANCE OCF SUPPLIER DIVERSITY GOALS. ADDITIONALLY, OXIHER WAS CONTINUED TO PROVIDE RESEARCH & EDUCATION AROUND BEST PRACTICES TO ELIMINATE HEALTH DISPARITIES, OFFER PROVIDER EDUCATION ON HEALTH EQUITY & POPULATION HEALTH & CREATE A DIVERSE & INCLUSIVE PIPELINE OF HEALTHCARE PROVIDERS. TO HIGHLIGHT AND BUILD AN APPRECIATION FOR THE DIFFERENCES THAT MAKE EMPLOYEES STRONGER AND TO ADDRESS THE NEED OF EVERY INDIVIDUAL TO FEEL VALUED AND RESPECTED, TEN OCHSNER RESOURCE GROUPS (ORGS) CONTINUE TO BE SUPPORTED WITH RESOURCES ACROSS OCHSNER HEALTH. ACADEMICS HAVE BEEN AN INTEGRAL COMPONENT OF THE MISSION, VISION, & STRATEGY OF OCHSNER SINCE ITS INCEPTION IN 1944. PART OF OCHSNER'S MISSION IS TO ""EDUCATE"" & ""INNOVATE"" & THE DIVISION OF ACADEMICS FULFILLS THIS MISSION BY ADDING INTELLECTUAL CAPITAL TO THE HEALTHCARE INDUSTRY WITH A CRITICAL FOCUS ON DELIVERING THE HIGHEST QUALITY CARE & SERVICE TO OUR PATIENTS & COMMUNITIES. OCF OPERATES ONE OF THE NATION'S LARGEST INDEPENDENT ACADEMIC MEDICAL CENTERS, TRAINING 287 RESIDENTS & FELLOWS EVERY YEAR IN 29 INDEPENDENT OCF SPONSORED ACCREDITED RESIDENCY PROGRAMS. OCF IS ALSO A SPONSOR OF THE LA STATE UNIVERSITY HEALTH SCIENCES CENTER PSYCHIATRY PROGRAM & IS A JOINT SPONSOR OF A PEDIATRIC PROGRAM WITH TULANE UNIVERSITY SCHOOL OF MEDICINE, ALONG WITH SEVERAL OTHER PROGRAMS FROM ACROSS THE COUNTRY & AROUND THE WORLD. OCF ALSO SUPPORTS THE LSUHSC FAMILY PRACTICE & INTERNAL MEDICINE RESIDENCY PROGRAMS AT OMC - KENNER. THE OCHSNER CLINICAL SCHOOL, A PARTNERSHIP WITH THE UNIVERSITY OF QUEENSLAND IN AUSTRALIA ALLOWS US CITIZENS TO SPEND THEIR FIRST TWO YEARS OF MEDICAL SCHOOL IN AUSTRALIA & THEIR FINAL TWO YEARS AT OCF & HAS ACHIEVED A 90% RESIDENCY MATCH IN 2020. MORE THAN 300 MEDICAL STUDENTS & FELLOWS TRAINED IN 31 DIFFERENT OCF -SPONSORED, ACGME-ACCREDITED CLINICAL PROGRAMS. OCHSNER RESEARCH PROGRAM FOCUSES ON CLINICAL, BASIC SCIENCE, TRANSLATIONAL, NURSING & HEALTH OUTCOMES RESEARCH COVERING NEARLY ALL MEDICAL SPECIALTIES. EXTERNAL GRANT FUNDING COVERS ONLY A SMALL PORTION OF THIS RESEARCH ACTIVITY. WITH OVER 700 OPEN CLINICAL RESEARCH STUDIES AT ANY GIVEN TIME, OCF HAS OVER 3,400 PATIENTS ENROLLED IN THERAPEUTIC TRIALS & AN ADDITIONAL 110 PATIENTS ENROLLED IN PRECISION CANCER THERAPY PHASE I & II TRIALS. THE OCHSNER CENTER FOR OUTCOMES & HEALTH SERVICES RESEARCH BRINGS TOGETHER A MULTIDISCIPLINARY TEAM OF PHYSICIANS, RESEARCHERS, & EXPERTS TO FOCUS SOLELY ON DISCOVERING, IMPLEMENTING, & EVALUATING INTERVENTIONS TO IMPROVE QUALITY OF CARE, HEALTH OUTCOMES & THE PATIENT CARE EXPERIENCE IN ORDER TO REDUCE THE COST OF CARE. IN 2020, OCF INTRODUCED THE OCHSNER SCHOLARS PROGRAM, WHICH COVERS MEDICAL SCHOOL EXPENSES FOR STUDENTS WHO CHOOSE TO PRACTICE PSYCHIATRY OR PRIMARY CARE IN LA WITH OCF IN AREAS WITH CRITICAL PHYSICIAN SHORTAGES, WHILE ALSO SUPPORTING WORKFORCE DEVELOPMENT PROGRAMS FOR NURSING & ALLIED HEALTH PROFESSIONALS.TO ADDRESS CRITICAL WORKFORCE SHORTAGE FACING BOTH LA & THE NATION, OCHSNER HAS CONTINUED TO CREATE OPPORTUNITIES TO DEVELOP & SUPPORT HEALTHCARE PROFESSIONALS. OCHSNER NURSE SCHOLARS PROGRAM, OFFERS TUITION TO NURSING STUDENTS PURSING A BSN, &/OR LPN & AIMS TO SERVE MORE THAN A THOUSAND FULL-TIME NURSING STUDENTS OVER THE NEXT FIVE YEARS. STUDENT NURSES CAN EVEN EARN THEIR DEGREE AT THE NEW CHAMBERLAIN UNIVERSITY COLLEGE OF NURSING AT THE OCHSNER HEALTH NEW ORLEANS CAMPUS, WHICH GRADUATED ITS FIRST CLASS IN 2020. OCF PLACED 1,886 NURSING STUDENTS IN CLINICAL AREAS AS PART OF THEIR EDUCATION & TRAINING. IN ADDITION TO NURSING, THE INAUGURAL CLASS OF THE JOINT XAVIER UNIVERSITY PHYSICIAN ASSISTANT PROGRAM IN PARTNERSHIP WITH OCHSNER HEALTH COMPLETED ITS FIRST YEAR OF CLASSROOM INSTRUCTION. OCHSNER PROVIDED CLINICAL EDUCATION TO 766 ALLIED HEALTH & PHYSICIAN ASSISTANT STUDENTS. OVER 300 INDIVIDUALS HAVE SUCCESSFULLY COMPLETED OCHSNER WORKFORCE DEVELOPMENT PROGRAMS OPEN FOR FREE TO ALL COMMUNITY MEMBERS. THIS INCLUDES 65 PHARMACY TECHNICIANS TRAINED IN PHARMACY TECHNICIAN APPRENTICESHIP, 8 TRAINED AND HIRED AS CERTIFIED CODING SPECIALIST (CCS), 40 STUDENTS TRAINED TO BECOME PCTS, 150 MAS TRAINED WITH CERTIFICATION IN CLINICAL AND CLERICAL MEDICAL ASSISTING, EKG, PHLEBOTOMY AND BLS, AND 44 NEW MA TO LPNS.EDUCATION & HEALTHY SCHOOLS ARE AT THE FOREFRONT OF OCHSNER COMMUNITY OUTREACH. OCHSNER INVESTED $16 MILLION TO BUILD DR. JOHN OCHSNER DISCOVERY HEALTH SCIENCES ACADEMY, A NEW K-8 PUBLIC CHARTER SCHOOL EMPHASIZING STEM EDUCATION. OCHSNER EDUCATION OUTREACH PROGRAM LED ACTIVITIES INCLUDING JOB SHADOWING & INTERNSHIPS FOR STUDENTS & WORKSHOPS FOR SCIENCE TEACHERS, ENCOURAGING STUDENTS TO DEVELOP AN INTEREST IN SCIENCE & HEALTHCARE CAREERS. IN RESPONSE TO COVID-19, EDUCATION OUTREACH MADE VIRTUAL OPTIONS AVAILABLE FOR STEM & CAREER EDUCATION PROGRAMS, WHILE ALSO CREATING NEW VIRTUAL OPPORTUNITIES INCLUDING A VIRTUAL OCHSNER ACADEMY JUNIOR, WHICH CREATED & POSTED VIDEO WEB CONTENT FOR STUDENTS, TEACHERS, & FAMILIES FOCUSED ON STEM EDUCATION, PHYSICAL FITNESS, & MENTAL HEALTH, WITH 13,000+ VIEWS. ADDITIONALLY, STEM @ HOME KITS WERE PROVIDED TO STUDENTS & FAMILIES THROUGHOUT LA AT NO COST DURING THIS PERIOD. OCHSNER ALSO PROVIDES ITS EMPLOYEES THE OPPORTUNITY TO WORK INSIDE OF THEIR COMMUNITIES THROUGH THE OCHSNERSERVES EMPLOYEE VOLUNTEERISM PROGRAM. OCHSNERSERVES EMPOWERS EMPLOYEES THROUGHOUT THE OCHSNER SYSTEM TO BE COMMUNITY-INVOLVED BY PROVIDING FULL-TIME EMPLOYEES WITH 8 HOURS OF PAID VOLUNTEER TIME EACH YEAR & MAKES IT EASY TO ACCESS VOLUNTEER EVENTS & OPPORTUNITIES THROUGH A CENTRALIZED PORTAL."