Community Benefit Insight - Tax-exempt hospital

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Conway Community Services

Bhmc-Conway

1555 Exchange Avenue
Conway, AR 72032

Bed count	111	Medicare provider number	040154	Member of the Council of Teaching Hospitals	NO	Children's hospital	NO

EIN: 461629800

Display data for year:

Community Benefit Spending- 2021
(as % of functional expenses, which all tax-exempt organizations report on Form 990 Schedule H)

4.26%

Spending by Community Benefit Category- 2021
(as % of total functional expenses)

* = CBI denoted preventative categories

Community Benefit Spending Compared to Functional Expenses, 2016-2021

Additional data

Community Benefit Expenditures: 2021

All tax-exempt organizations file a Form 990 with the IRS for every tax year. If the tax-exempt organization operates one or more hospital facilities during the tax year, the organization must attach a Schedule H to Form 990. On Part I of Schedule H, the organization records the expenditures it made during the tax year for various types of community benefits; 9 types are shown on this web tool. By default, this web tool presents community benefit expenditures as a percentage of the organization’s functional expenses, which it reports on Form 990, Part IX, Line 25, Column A. (The more commonly heard term, ‘total operating expenses’, which organizations report to CMS, is generally about 90% of the ‘functional expenses’). The user may change the default to see the dollar expenditures.
Amount spent in the following IRS community benefit categories:

Financial Assistance at cost as % of operating expenses	$ 1,423,675 1.37 %
Medicaid as % of operating expenses	$ 2,998,005 2.89 %
Costs of other means-tested government programs as % of operating expenses	$ 0 0 %
Health professions education as % of operating expenses	$ 0 0 %
Subsidized health services as % of operating expenses	$ 0 0 %
Research as % of operating expenses	$ 0 0 %
Community health improvement services and community benefit operations* as % of operating expenses Note: these two community benefit categories are reported together on the Schedule H, part I, line 7e.	$ 0 0 %
Cash and in-kind contributions for community benefit* as % of operating expenses	$ 0 0 %
Community building* as % of operating expenses	$ 0 0 %

* = CBI denoted preventative categories

Community building activities details:

Did tax-exempt hospital report community building activities?	Not available
Number of activities or programs (optional)	0
Physical improvements and housing	0
Economic development	0
Community support	0
Environmental improvements	0
Leadership development and training for community members	0
Coalition building	0
Community health improvement advocacy	0
Workforce development	0
Other	0
Persons served (optional)	0
Physical improvements and housing	0
Economic development	0
Community support	0
Environmental improvements	0
Leadership development and training for community members	0
Coalition building	0
Community health improvement advocacy	0
Workforce development	0
Other	0
Community building expense as % of operating expenses	$ 0 0 %
Physical improvements and housing as % of community building expenses	$ 0
Economic development as % of community building expenses	$ 0
Community support as % of community building expenses	$ 0
Environmental improvements as % of community building expenses	$ 0
Leadership development and training for community members as % of community building expenses	$ 0
Coalition building as % of community building expenses	$ 0
Community health improvement advocacy as % of community building expenses	$ 0
Workforce development as % of community building expenses	$ 0
Other as % of community building expenses	$ 0
Direct offsetting revenue	$ 0
Physical improvements and housing	$ 0
Economic development	$ 0
Community support	$ 0
Environmental improvements	$ 0
Leadership development and training for community members	$ 0
Coalition building	$ 0
Community health improvement advocacy	$ 0
Workforce development	$ 0
Other	$ 0

Other Useful Tax-exempt Hospital Information: 2021

In addition to community benefit and community building expenditures, the Schedule H worksheet includes sections on what percentage of bad debt can be attributable to patients eligible for financial assistance, and questions on the tax-exempt hospital's debt collection policy. When searching a specific tax-exempt hospital in this web tool, Section II provides information about bad debt and the financial assistance policy, and whether the state in which the tax-exempt hospital resides has expanded Medicaid coverage under the federal ACA.

Of the tax-exempt hospital’s overall operating expenses, amount reported as bad debt as % of operating expenses	$ 0 0 %
Is the tax-exempt hospital considered a "sole community hospital" under the Medicare program?	NO

Information about the tax-exempt hospital's Financial Assistance Policy and Debt Collection Policy
The Financial Assistance Policy section of Schedule H has changed over the years. The questions listed below reflect the questions on the 2009-2011 Schedule H forms and the answers tax-exempt hospitals provided for those years. The Financial Assistance Policy requirements were changed under the ACA. In the future, as the Community Benefit Insight web site is populated with 2021 data and subsequent years, the web tool will also be updated to reflect the new wording and requirements. In the meantime, if you have any questions about this section, we encourage you to contact your tax-exempt hospital directly.

Does the organization have a written financial assistance (charity care) policy?	YES
Did the tax-exempt hospital rely upon Federal Poverty Guidelines (FPG) to determine when to provide free or discounted care for patients?	YES
Amount of the tax-exempt hospital’s bad debt (at cost) attributed to patients eligible under the organization’s financial assistance (charity care) policy as % of operating expenses	$ 0 0 %

Did the tax-exempt hospital, or an authorized third party, take any of the following collection activities before determining whether the patient was eligible for financial assistance:
Under the ACA, states have the choice to expand Medicaid eligibility for their residents up to 138% of the federal poverty guidelines. The Medicaid expansion provision of the ACA did not go into effect until January 2014, so data in this web tool will not reflect each state's current Medicaid eligibility threshold. For up to date information, please visit the Terms and Glossary under the Resources tab.
The federal poverty guidelines (FPG) are set by the government and used to determine eligibility for many federal financial assistance programs. Tax-exempt hospitals often use FPG guidelines in their Financial Assistance policies to determine which patients will qualify for free or discounted care.
In addition to the federal requirements, some states have laws stipulating community benefit requirements as a result of tax-exemption. The laws vary from state to state and may require the tax-exempt hospitals to submit community benefit reports. Data on this web tool captures whether or not a state had a mandatory community benefit reporting law as of 2011. For more information, please see Community Benefit State Law Profiles Comparison at The Hilltop Institute.

Community Health Needs Assessment Activities: 2021

The ACA requires all 501(c)(3) tax-exempt hospitals to conduct a Community Health Needs Assessment (CHNA) every three years, starting with the hospital's tax year beginning after March 23, 2012. The 2011 Schedule H included an optional section of questions on the CHNA process. This web tool includes responses for those hospitals voluntary reporting this information. The web tool will be updated to reflect changes in these questions on the 2012 and subsequent Schedule H forms.

Did the tax-exempt hospital report that they had conducted a CHNA?	YES
Did the CHNA define the community served by the tax-exempt hospital?	YES
Did the CHNA consider input from individuals that represent the broad interests of the community served by the tax-exempt hospital?	YES
Did the tax-exempt hospital make the CHNA widely available (i.e. post online)?	YES
Did the tax-exempt hospital adopt an implementation strategy to address the community needs identified by the CHNA?	YES

Supplemental Information: 2021

This section presents qualitative information submitted by the hospital, verbatim from the 990H record.

Statement of Program Service Accomplishments
Description of the organization's program service accomplishments for each of its three largest program services, as measured by expenses. Section 501(c)(3) and 501(c)(4) organizations are required to report the amount of grants and allocations to others, the total expenses, and revenue, if any, for each program service reported.

4A (Expenses $ 94893492 including grants of $ 11604) (Revenue $ 91825823)
CONWAY COMMUNITY SERVICES PROVIDES ACCESS TO A FULL RANGE OF COMPREHENSIVE HEALTH CARE SERVICES TO INDIVIDUALS REGARDLESS OF RACE, CREED, SEX, NATIONAL ORIGIN, DISABILITY, AGE, OR ABILITY TO PAY. ALTHOUGH REIMBURSEMENT FOR SERVICES RENDERED IS ESSENTIAL TO CONWAY COMMUNITY SERVICES FOR THE CONTINUED OPERATION, FINANCIAL STABILITY, AND ABILITY TO PROVIDE NEEDED NEW SERVICES AND TECHNOLOGY, IT IS RECOGNIZED THAT NOT ALL INDIVIDUALS POSSESS THE ABILITY TO PURCHASE HEALTH CARE AND ESSENTIAL MEDICAL SERVICES. FURTHER, OUR MISSION IS TO SERVE THIS COMMUNITY WITH RESPECT TO PROVIDING COMPREHENSIVE HEALTH CARE SERVICES AND HEALTH EDUCATION. THEREFORE, IN KEEPING WITH CONWAY COMMUNITY SERVICES'S COMMITMENT TO SERVE THE RESIDENTS OF ITS COMMUNITY, WE PROVIDE: - FREE AND SUBSIDIZED CARE TO THOSE WHO CANNOT PAY, - CARE TO PERSONS COVERED BY GOVERNMENTAL PROGRAMS AT REIMBURSEMENT BELOW OUR REGULAR RATES PAID BY OTHER THIRD PARTIES; AND - HEALTH EDUCATION AND PROGRAMS/SERVICES TO ENHANCE THE HEALTH STATUS OF THE COMMUNITY. SUCH SERVICES AND PROGRAMS ARE PROVIDED WHERE THE NEED AND/OR INDIVIDUAL'S INABILITY TO PAY CO-EXISTS. THESE ACTIVITIES INCLUDE WELLNESS AND PREVENTION EDUCATION PROGRAMS, COMMUNITY DIAGNOSTIC SCREENING PROGRAMS, SPECIAL PROGRAMS FOR THE ELDERLY, YOUTH AT RISK, HANDICAPPED, MEDICALLY UNDER SERVED, MEDICAL CARE FOR THE UNINSURED, AND A VARIETY OF BROAD COMMUNITY SUPPORT ACTIVITIES. CONWAY COMMUNITY SERVICES SERVED 3,781 INPATIENTS AND PROVIDED FOR 38,163 OUTPATIENTS AND 19,140 EMERGENCY ROOM VISITS DURING 2021.

Facility Information

Schedule H (Form 990) Section C. Supplemental Information for Part V, Section B.

FORM 990, SCHEDULE H, PART V, LINE 5
TO FACILITATE THE CHNA PROCESS, BAPTIST HEALTH COMMUNITY OUTREACH UTILIZED THE COMMUNITY COMMONS NETWORK TO OBTAIN THE QUANTITATIVE DATA. COMMUNITY COMMONS IS A COLLABORATIVE INITIATIVE THAT EXISTS TO SERVE THE HEALTHY COMMUNITIES' MOVEMENT BY HELPING CHANGE-MAKERS ADVANCE EQUITABLE COMMUNITY HEALTH AND WELL-BEING. IN ADDITION TO QUANTITATIVE DATA COLLECTION, FOCUS GROUPS, ONE ON ONE INTERVIEWS AND SURVEYS WERE UTILIZED TO ACQUIRE INPUT FROM PERSONS WHO REPRESENT THE BROAD INTEREST OF THE COMMUNITY SERVED BY EACH FACILITY (A CHNA REQUIREMENT). BAPTIST HEALTH COMMUNITY OUTREACH CONDUCTED 12 FOCUS GROUPS. FOCUS GROUPS REPRESENTED THE DEFINED COMMUNITY SURROUNDING EACH ACUTE CARE FACILITY AND ONE COMMUNITY BASED COALITION SERVING SOUTHEAST PULASKI COUNTY. PARTICIPANTS INCLUDED REPRESENTATIVES FROM PUBLIC HEALTH DEPARTMENTS, LOCAL GOVERNMENT OFFICES, SCHOOL DISTRICTS, LAW ENFORCEMENT, HEALTH CARE PROVIDERS AND REPRESENTATIVES OF THE MEDICALLY UNDERSERVED, LOW-INCOME AND MINORITY POPULATIONS.

FORM 990, SCHEDULE H, PART V, LINE 6A
BAPTIST HEALTH MEDICAL CENTER ARKADELPHIA, BAPTIST HEALTH MEDICAL CENTER HEBER SPRINGS, BAPTIST HEALTH MEDICAL CENTER LITTLE ROCK, BAPTIST HEALTH MEDICAL CENTER NORTH LITTLE ROCK, BAPTIST HEALTH REHAB INSTITUTE LITTLE ROCK, BAPTIST HEALTH EXTENDED CARE HOSPITAL, BAPTIST HEALTH MEDICAL CENTER STUTTGART, BAPTIST HEALTH MEDICAL CENTER CONWAY, BAPTIST HEALTH MEDICAL CENTER HOT SPRING COUNTY, BAPTIST HEALTH FORT SMITH, AND BAPTIST HEALTH VAN BUREN.

FORM 990, SCHEDULE H, PART V, LINE 11
ARKANSAS IS A STATE WITH MANY HEALTH NEEDS, RANKING 48TH OF 50 IN OVERALL HEALTH STATUS. IT IS ALSO A STATE WITH A HIGHER PROPORTION OF UNDERSERVED AND UNINSURED INDIVIDUALS. RECOGNIZING THAT ALTHOUGH ALL OF THE IDENTIFIED NEEDS ARE IMPORTANT, ALL OF THEM CANNOT BE PURSUED BY BHMC-CONWAY. AFTER ESTABLISHING CRITERIA BASED ON THE BAPTIST HEALTH MISSION, AS WELL AS BHMC - CONWAY CLINICAL STRENGTHS, RESOURCES AND INFRASTRUCTURE TO MAINTAIN PROGRAMS, EACH OF THE IDENTIFIED NEEDS FROM THE FOCUS GROUPS AND DATA COLLECTION WAS REVIEWED AND PRIORITIZED. BAPTIST HEALTH DOES BELIEVE THE FOCUS AREAS SELECTED WILL INDIRECTLY HAVE A POSITIVE IMPACT ON MANY OF THE OTHER ITEMS IDENTIFIED IN THE COMMUNITY HEALTH NEEDS ASSESSMENT. A PRIORITIZATION SESSION WAS HELD FOR EACH HOSPITAL TO CHOOSE PRIORITIES. A THREE-ROUND, MULTI-VOTING TECHNIQUE WAS UTILIZED TO MAKE FINAL SELECTIONS. THE PRIORITIZATION PROCESS RESULTED IN THE SELECTION OF THE FOLLOWING SIGNIFICANT HEALTH NEEDS TO BE ADDRESSED BY BHMC-CONWAY: - STROKE - INFANT MORTALITY - OBESITY THE STRATEGIES AND OBJECTIVES OF EACH NEED ARE ADDRESSED IN THE CHNA IMPLEMENTATION PLAN WHICH CAN BE FOUND AT WWW.BAPTIST-HEALTH.COM/COMMUNITY-HEALTH-NEEDS-ASSESSMENT.

FORM 990, SCHEDULE H, PART V, LINE 20E
THE HOSPITAL HAS SOFTWARE WHICH USES PUBLICLY AVAILABLE DEMOGRAPHIC INFORMATION TO DETERMINE PRESUMPTIVE ELIGIBILITY FOR PATIENTS WHO DO NOT RESPOND TO OFFERS OF FINANCIAL ASSISTANCE. THE HOSPITAL ALSO VERBALLY CONTACTS THE PATIENT TO INFORM THEM OF FINANCIAL ASSISTANCE.

Supplemental Information

Schedule H (Form 990) Part VI

FORM 990, SCHEDULE H, PART I, LINE 3C
SEE SCH H, PART V, LINES 13 THROUGH 16 FOR ADDITIONAL INFORMATION ON OUR FINANCIAL ASSISTANCE POLICY.

FORM 990, SCHEDULE H, PART I, LINE 6A
A LIST OF ALL ORGANIZATIONS, HEALTH IMPROVEMENT INITIATIVES, AND COMMUNITY OUTREACH THAT IS SUPPORTED BY BAPTIST HEALTH ANNUALLY IS POSTED ON OUR WEBSITE AND POSTED IN VARIOUS PRINT MEDIA OUTLETS.

FORM 990, SCHEDULE H, PART I, LINE 7
BAPTIST HEALTH MEDICAL CENTER - CONWAY USES THE MEDICARE COST REPORT COST TO CHARGE RATIO METHODOLOGY.

FORM 990, SCHEDULE H, PART III, LINES 2 & 3
GENERALLY, PATIENTS WHO ARE COVERED BY THIRD-PARTY PAYORS ARE RESPONSIBLE FOR RELATED DEDUCTIBLES AND COINSURANCE, WHICH VARY IN AMOUNT. THE CORPORATION ALSO PROVIDES SERVICES TO UNINSURED PATIENTS AND OFFERS THOSE UNINSURED PATIENTS A DISCOUNT, EITHER BY POLICY OR LAW, FROM STANDARD CHARGES. THE CORPORATION ESTIMATES THE TRANSACTION PRICE FOR PATIENTS WITH DEDUCTIBLES AND COINSURANCE AND FROM THOSE WHO ARE UNINSURED BASED ON HISTORICAL EXPERIENCE AND CURRENT MARKET CONDITIONS. THE INITIAL ESTIMATE OF THE TRANSACTION PRICE IS DETERMINED BY REDUCING THE STANDARD CHARGE BY ANY CONTRACTUAL ADJUSTMENTS, DISCOUNTS AND IMPLICIT PRICE CONCESSIONS BASED ON HISTORICAL COLLECTION EXPERIENCE. SUBSEQUENT CHANGES TO THE ESTIMATE OF THE TRANSACTION PRICE ARE GENERALLY RECORDED AS ADJUSTMENTS TO PATIENT SERVICE REVENUE IN THE PERIOD OF THE CHANGE. SUBSEQUENT CHANGES THAT ARE DETERMINED TO BE THE RESULT OF AN ADVERSE CHANGE IN THE PATIENT'S ABILITY TO PAY ARE RECORDED AS BAD DEBT EXPENSE. CONSISTENT WITH THE CORPORATION'S MISSION, CARE IS PROVIDED TO PATIENTS REGARDLESS OF THEIR ABILITY TO PAY. THEREFORE, THE CORPORATION HAS DETERMINED IT HAS PROVIDED IMPLICIT PRICE CONCESSIONS TO UNINSURED PATIENTS AND PATIENTS WITH OTHER UNINSURED BALANCES, SUCH AS CO-PAYS AND DEDUCTIBLES. THE IMPLICIT PRICE CONCESSIONS INCLUDED IN ESTIMATING THE TRANSACTION PRICE REPRESENT THE DIFFERENCE BETWEEN AMOUNTS BILLED TO PATIENTS AND THE AMOUNTS THE CORPORATION EXPECTS TO COLLECT BASED ON ITS COLLECTION HISTORY WITH THOSE PATIENTS. PATIENTS WHO MEET THE CORPORATION'S CRITERIA FOR CHARITY CARE ARE PROVIDED CARE WITHOUT CHARGE OR AT AMOUNTS LESS THAN ESTABLISHED RATES. SUCH AMOUNTS DETERMINED TO QUALIFY AS CHARITY CARE ARE NOT REPORTED AS REVENUE.

FORM 990, SCHEDULE H, PART III, LINE 4
PLEASE SEE ATTACHED AUDIT REPORT NOTE 2.

FORM 990, SCHEDULE H, PART III, LINE 8
"THE AMOUNTS WERE PULLED FROM THE MOST RECENT ""AS FILED"" MEDICARE COST REPORT. THE HOSPITAL FOLLOWS CHA COMMUNITY BENEFIT GUIDELINES AND DOES NOT COUNT MEDICARE SHORTFALL AS COMMUNITY BENEFIT."

FORM 990, SCHEDULE H, PART III, LINE 9B
EVERY UNINSURED PATIENT IS SEEN BY A FINANCIAL COUNSELOR WHO EDUCATES THE PATIENT AND FAMILY MEMBERS ABOUT OUR FINANCIAL ASSISTANCE POLICY, ASSISTS IN COMPLETION OF A FINANCIAL ASSISTANCE APPLICATION WHEN APPROPRIATE, AND PROVIDES ASSISTANCE IN DETERMINING ELIGIBILITY UNDER FEDERAL, STATE, OR LOCAL PROGRAMS SUCH AS MEDICAID. CHARITY CARE AND OTHER FINANCIAL ASSISTANCE IS PROVIDED WHEN ELIGIBLE AND COLLECTION EFFORTS CEASE ONCE ELIGIBILITY IS DETERMINED.

FORM 990, SCHEDULE H, PART VI, LINE 2
THROUGH THE UTILIZATION AND ANALYSIS OF THIRD-PARTY INFORMATION AVAILABLE TO US THROUGH NUMEROUS SOURCES. SOME EXAMPLES INCLUDE: ARKANSAS CENTER FOR HEALTH IMPROVEMENT (ACHI), ARKANSAS DEPARTMENT OF HEALTH, BUREAU OF LABOR STATISTICS, CENTERS FOR MEDICARE AND MEDICAID SERVICES, COUNTY HEALTH RANKINGS, AND SEVERAL OTHERS. WE ALSO UTILIZE QUANTITATIVE (SURVEYS) AND QUALITATIVE RESEARCH (FOCUS GROUPS) CONDUCTED ON A PERIODIC OR ON AN AS NEEDED BASIS. WE ALSO UTILIZE INPUT FROM NUMEROUS COMMUNITY ADVISORY GROUPS, COMMUNITY OUTREACH ACTIVITIES AND ASSESSMENTS, PHYSICIAN INPUT, EMPLOYEE INPUT, AND ANALYSIS OF HISTORICAL INTERNAL DATA.

FORM 990, SCHEDULE H, PART VI, LINE 3
EVERY UNINSURED PATIENT IS SEEN BY A FINANCIAL COUNSELOR WHO EDUCATES THE PATIENT AND FAMILY MEMBERS ABOUT OUR FINANCIAL ASSISTANCE POLICY, ASSISTS IN COMPLETION OF A FINANCIAL ASSISTANCE APPLICATION WHEN APPROPRIATE, AND PROVIDES ASSISTANCE IN DETERMINING ELIGIBILITY UNDER FEDERAL, STATE, OR LOCAL PROGRAMS SUCH AS MEDICAID. CHARITY CARE AND OTHER FINANCIAL ASSISTANCE IS PROVIDED WHEN ELIGIBLE AND COLLECTION EFFORTS CEASE ONCE ELIGIBILITY IS DETERMINED. THE FINANCIAL ASSISTANCE POLICY (FAP), FAP PLAIN LANAGUAGE, AND FAP APPLICATION ARE AVAILABLE ON THE WEBSITE AND UPON REQUEST, FREE OF CHARGE. NOTICES OF AVAILABILITY ARE DISPLAYED THROUGHOUT THE HOSPITAL FACILITY. PATIENTS ARE NOTIFIED UPON ADMISSION, PRIOR TO DISCHARGE, AND NOTIFIED OF THE FAP IN COMMUNICATIONS REGARDING BILLS.

FORM 990, SCHEDULE H, PART VI, LINE 4
THE UNITED HEALTH GROUP STATE HEALTH RANKING FOR 2021 DID NOT REPORT STATE OVERALL RATINGS THROUGHOUT THE U.S. POPULATION DUE TO ONGOING CHALLENGES OF COVID-19 THE COUNTRY ENDURED OVER THE PAST YEAR. ACCORDING TO THE MOST RECENT STATE FINDINGS, ARKANSAS HAS A HIGH PREVELANCE OF MULTIPLE CHRONIC CONDITIONS AS WELL AS A HIGH ECONOMIC HARDSHIP INDEX SCORE. THE STATE FACES MANY OTHER CHALLENGES INCLUDING A HIGH PREVALENCE OF OBESITY AT 36.4 PERCENT OF THE POPULATION, A HIGH OCCUPATIONAL FATALITIES RATE AT 7.5 PER 100,000 WORKERS AND 12.9% OF THE POPULATION AVOIDING CARE DUE TO COST. APPROXIMATELY 9.1% OF ARKANSAS' COMMUNITY WAS RECORDED AS UNINSURED. ACCORDING TO THE LATEST NATIONAL VITAL STATISTICS REPORTS (2020) ARKANSAS HAS A HIGHER THAN AVERAGE RATE OF DEATH (PER 100,000 POPULATION) FROM DISEASES OF THE HEART (AR RATE 284.5/U.S. RATE 211.5) AND CEREBROVASCULAR DISEASE - STROKE (AR RATE 55.6/U.S. RATE 48.6). AS A PERCENTAGE OF THE STATE'S POPULATION, MORE PEOPLE IN ARKANSAS THAN THOSE IN THE GENERAL U.S. POPULATION HAVE HIGH BLOOD PRESSURE, SMOKE CIGARETTES AND ARE COMPLETELY PHYSICALLY INACTIVE. ACCORDING TO THE LATEST DATA FROM THE UNITED STATES CENSUS, ARKANSAS HAS A 16.1% POVERTY RATE (3.3% HIGHER THAN THE NATIONAL AVERAGE). THE STATE'S MEDIAN HOUSEHOLD INCOME IS $49,475 ($15,500 BELOW THE NATIONAL AVERAGE). IN THE PAST YEAR, THE PERCENTAGE OF CHILDREN IN POVERTY DECREASED FROM 23.7% TO 22.0% FOR PERSONS UNDER THE AGE OF 18. THE CONWAY MARKET IS SERVED BY TWO MAJOR MEDICAL CENTERS: BAPTIST HEALTH MEDICAL CENTER-CONWAY AND CONWAY REGIONAL MEDICAL CENTER. THERE IS ALSO A BEHAVIORAL HEALTH CENTER AND REHABILITATION HOSPITAL IN CONWAY. THERE ARE A TOTAL OF 397 LICENSED BEDS IN THE CONWAY MARKET AND THIS INCLUDES 111 INPATIENT BEDS OF BHMC-CONWAY. THE MAIN COUNTY THAT BHMC-CONWAY SERVES IS FAULKNER COUNTY. THE ORGANIZATION ALSO PROVIDES HEALTHCARE SERVICES TO THE SURROUNDING COUNTIES OF CONWAY, CLEBURNE, PERRY, POPE, AND VAN BUREN. BAPTIST HEALTH MEDICAL CENTER - CONWAY PRIMARILY SERVES THE COUNTIES OF FAULKNER, CONWAY, CLEBURNE, PERRY, POPE, AND VAN BUREN. OTHER BAPTIST HEALTH FACILITIES ALSO DRAW PATIENTS FROM THIS AREA FOR SPECIALTY SERVICES NOT OFFERED LOCALLY OR TRANSFERS FROM SMALLER FACILITIES TO THE LARGER BAPTIST HEALTH FACILITIES IN THE LITTLE ROCK METRO AREA. FOR THE BAPTIST HEALTH MEDICAL CENTER - CONWAY MARKET AREA, BAPTIST HEALTH HAS A MARKET SHARE OF 30.1% IN 2021, UP FROM 21.9% IN 2019. IN THE SIX COUNTY REGION OF FAULKNER, CONWAY, CLEBURNE, PERRY, POPE, AND VAN BUREN, 80.1% OF THE POPULATION IS WHITE, 7.6% IS BLACK, 6.1% IS HISPANIC OR LATINO, 1.0% ARE ASIAN AND PACIFIC ISLANDERS, AND 3.0% ARE OF OTHER RACIAL DESCENT. THOSE DEMOGRAPHIC PERCENTAGES DO NOT MIRROR OUR PATIENT PERCENTAGES. BAPTIST HEALTH PATIENT PERCENTAGES ARE MORE CLOSELY MIRRORED BY OUR 16-COUNTY PRIMARY MARKET AREA.

FORM 990, SCHEDULE H, PART VI, LINE 5
BAPTIST HEALTH, INCLUDING BHMC-CONWAY, PROMOTES COMMUNITY HEALTH THROUGH ACTIVELY SUPPORTING AN OPEN MEDICAL STAFF AND MAINTAINS A COMPLETELY COMMUNITY BASED BOARD THROUGH OUR CORPORATE MEMBERSHIP. ALL SURPLUS FUNDS ARE REINVESTED BACK IN THE COMMUNITY THROUGH NEEDS BASED SERVICES, INVESTMENT IN NEW TECHNOLOGY, UPGRADED EQUIPMENT, AND NEW AND RENOVATED FACILITIES, FREE HEALTH SCREENINGS AND OUTREACH CLINICS THROUGHOUT CENTRAL ARKANSAS, CARE TO ALL WITHOUT REGARD FOR ABILITY TO PAY, AND DEVELOPMENT OF A FULL CONTINUUM OF CARE THROUGH ACUTE HOSPITAL CARE, REHABILITATION SERVICES, AND HOME HEALTH SERVICES.

FORM 990, SCHEDULE H,PART VI, LINE 6
BAPTIST HEALTH EXISTS TO PROVIDE QUALITY PATIENT CENTERED SERVICES TO THE CITIZENS OF ARKANSAS WITH CHRISTIAN COMPASSION AND PERSONAL CONCERN CONSISTENT WITH OUR CHARITABLE PURPOSES. BAPTIST HEALTH OFFERS FURTHER EXPANSION OF HEALTH SERVICES FOR ALL ARKANSANS THROUGH ITS RELATIONSHIP WITH ITS AFFILIATED ORGANIZATIONS. BAPTIST HEALTH EXTENDED CARE HOSPITAL IS LOCATED ON THE CAMPUS OF BAPTIST HEALTH MEDICAL CENTER - LITTLE ROCK AND PROVIDES LONG TERM ACUTE CARE SERVICES FOR PATIENTS COMING FROM THE GENERAL ACUTE CARE SETTING AT VARIOUS BAPTIST HEALTH FACILITIES. BAPTIST HEALTH HOSPITALS DBA BAPTIST HEALTH MEDICAL CENTER - STUTTGART IS AN INTEGRAL PART OF THE BAPTIST HEALTH FAMILY OF HOSPITALS PROVIDING CARE TO PATIENTS. THE STUTTGART FACILITY PROVIDES A SIGNIFICANT LINK TO MEETING HEALTH CARE NEEDS IN EAST CENTRAL ARKANSAS (PRIMARILY ARKANSAS, MONROE, AND PRAIRIE COUNTIES) THROUGH ITS ACUTE CARE AND PHYSICIAN SERVICES, AND THEN FOR TERTIARY LEVEL HOSPITAL NEEDS THE PATIENTS CAN BE TRANSFERRED TO BAPTIST HEALTH FACILITIES IN LITTLE ROCK AND NORTH LITTLE ROCK. ARKANSAS HEALTH GROUP PROVIDES PHYSICIAN CLINIC SERVICES TO PATIENTS IN RURAL AND URBAN COMMUNITIES IN MORE THAN 79 LOCATIONS WITH MORE THAN 265 PHYSICIANS AND 209 ADVANCED PRACTICE CLINICIANS THROUGHOUT CENTRAL ARKANSAS. BAPTIST HEALTH SERVICES PROVIDES PHYSICIAN CLINIC SERVICES TO PATIENTS IN RURAL AND URBAN COMMUNITIES IN MORE THAN 36 LOCATIONS WITH MORE THAN 92 PHYSICIANS AND 41 ADVANCED PRACTICE CLINICIANS THROUGHOUT WESTERN ARKANSAS AND EASTERN OKLAHOMA. PARKWAY HEALTH CENTER PROVIDES LONG-TERM CARE SKILLED NURSING SERVICES TO RESIDENTS OF PULASKI COUNTY, ARKANSAS. PARKWAY VILLAGE PROVIDES ASSISTED LIVING AND INDEPENDENT LIVING COMMUNITIES IN CENTRAL ARKANSAS FOR THE ELDERLY IN WHICH MEDICAL CARE, CULTURAL, AND RECREATIONAL BENEFITS ARE EXTENDED TO RESIDENTS IN ADDITION TO HOUSING AND SHELTER. THE VILLAGE ALSO INCLUDES AN ASSISTED LIVING CENTER DESIGNED SPECIFICALLY FOR ALZHEIMER'S PATIENTS. BAPTIST HEALTH MEDICAL CENTER - HOT SPRING COUNTY IS AN INTEGRAL PART OF THE BAPTIST HEALTH FAMILY OF HOSPITALS AND PROVIDES NECESSARY CARE FOR HOT SPRING COUNTY AND PARTS OF GRANT AND GARLAND COUNTIES. CONWAY COMMUNITY SERVICES DBA BAPTIST HEALTH MEDICAL CENTER - CONWAY PROVIDES HEALTH SERVICES TO FAULKNER COUNTY AND SURROUNDING AREAS. BAPTIST HEALTH MEDICAL CENTER - ARKADELPHIA PROVIDES HEALTH SERVICES TO PARTS OF SOUTHWEST ARKANSAS. BAPTIST HEALTH MEDICAL CENTER - HEBER SPRINGS PROVIDES HEALTH SERVICES TO CLEBURNE COUNTY AND THE IMMEDIATE SURROUNDING AREA. BAPTIST HEALTH - FORT SMITH AND BAPTIST HEALTH - VAN BUREN ARE COLLECTIVELY KNOWN AS BAPTIST HEALTH REGIONAL HOSPITALS AND PROVIDE HEALTH SERVICES TO THE WESTERN REGION OF ARKANSAS AND THE EASTERN REGION OF OKLAHOMA.

FORM 990, SCHEDULE H, PART VI, LINE 7
THERE ARE NO STATES IN WHICH THE ORGANIZATION FILES A COMMUNITY BENEFIT REPORT.

Operating expenses	$ 103,851,622
Total amount spent on community benefits as % of operating expenses	$ 4,421,680 4.26 %