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Community General Hospital Of Greater Syracuse

4900 Broad Road
Syracuse, NY 13215
EIN: 150622506
Individual Facility Details: Upstate Univ Hosp At Comm General
4900 Broad Road
Syracuse, NY 13215
1 hospital in organization:
(click a facility name to update Individual Facility Details panel)
Bed count306Medicare provider number330159Member of the Council of Teaching HospitalsYESChildren's hospitalNO

Community General Hospital Of Greater SyracuseDisplay data for year:

Community Benefit Spending- 2011
(as % of functional expenses, which all tax-exempt organizations report on Form 990 Schedule H)
4.67%
Spending by Community Benefit Category- 2011
(as % of total functional expenses)
* = CBI denoted preventative categories
Community Benefit Spending Compared to Functional Expenses, 2010-2011
Additional data

Community Benefit Expenditures: 2011

  • All tax-exempt organizations file a Form 990 with the IRS for every tax year. If the tax-exempt organization operates one or more hospital facilities during the tax year, the organization must attach a Schedule H to Form 990. On Part I of Schedule H, the organization records the expenditures it made during the tax year for various types of community benefits; 9 types are shown on this web tool. By default, this web tool presents community benefit expenditures as a percentage of the organization’s functional expenses, which it reports on Form 990, Part IX, Line 25, Column A. (The more commonly heard term, ‘total operating expenses’, which organizations report to CMS, is generally about 90% of the ‘functional expenses’). The user may change the default to see the dollar expenditures.

    • Operating expenses$ 70,771,965
      Total amount spent on community benefits
      as % of operating expenses
      $ 3,302,885
      4.67 %
  • Amount spent in the following IRS community benefit categories:
      • Financial Assistance at cost
        as % of operating expenses
        $ 276,037
        0.39 %
        Medicaid
        as % of operating expenses
        $ 2,901,759
        4.10 %
        Costs of other means-tested government programs
        as % of operating expenses
        $ 19,950
        0.03 %
        Health professions education
        as % of operating expenses
        $ 73,964
        0.10 %
        Subsidized health services
        as % of operating expenses
        $ 0
        0 %
        Research
        as % of operating expenses
        $ 0
        0 %
        Community health improvement services and community benefit operations*
        as % of operating expenses
        Note: these two community benefit categories are reported together on the Schedule H, part I, line 7e.
        $ 31,175
        0.04 %
        Cash and in-kind contributions for community benefit*
        as % of operating expenses
        $ 0
        0 %
        Community building*
        as % of operating expenses
        $ 0
        0 %
    • * = CBI denoted preventative categories
    • Community building activities details:
        • Did tax-exempt hospital report community building activities?Not available
          Number of activities or programs (optional)0
          Physical improvements and housing0
          Economic development0
          Community support0
          Environmental improvements0
          Leadership development and training for community members0
          Coalition building0
          Community health improvement advocacy0
          Workforce development0
          Other0
          Persons served (optional)0
          Physical improvements and housing0
          Economic development0
          Community support0
          Environmental improvements0
          Leadership development and training for community members0
          Coalition building0
          Community health improvement advocacy0
          Workforce development0
          Other0
          Community building expense
          as % of operating expenses
          $ 0
          0 %
          Physical improvements and housing
          as % of community building expenses
          $ 0
          Economic development
          as % of community building expenses
          $ 0
          Community support
          as % of community building expenses
          $ 0
          Environmental improvements
          as % of community building expenses
          $ 0
          Leadership development and training for community members
          as % of community building expenses
          $ 0
          Coalition building
          as % of community building expenses
          $ 0
          Community health improvement advocacy
          as % of community building expenses
          $ 0
          Workforce development
          as % of community building expenses
          $ 0
          Other
          as % of community building expenses
          $ 0
          Direct offsetting revenue$ 0
          Physical improvements and housing$ 0
          Economic development$ 0
          Community support$ 0
          Environmental improvements$ 0
          Leadership development and training for community members$ 0
          Coalition building$ 0
          Community health improvement advocacy$ 0
          Workforce development$ 0
          Other$ 0

    Other Useful Tax-exempt Hospital Information: 2011

    • In addition to community benefit and community building expenditures, the Schedule H worksheet includes sections on what percentage of bad debt can be attributable to patients eligible for financial assistance, and questions on the tax-exempt hospital's debt collection policy. When searching a specific tax-exempt hospital in this web tool, Section II provides information about bad debt and the financial assistance policy, and whether the state in which the tax-exempt hospital resides has expanded Medicaid coverage under the federal ACA.

      • Of the tax-exempt hospital’s overall operating expenses, amount reported as bad debt
        as % of operating expenses
        $ 2,366,364
        3.34 %
        Is the tax-exempt hospital considered a "sole community hospital" under the Medicare program?NO
    • Information about the tax-exempt hospital's Financial Assistance Policy and Debt Collection Policy

      The Financial Assistance Policy section of Schedule H has changed over the years. The questions listed below reflect the questions on the 2009-2011 Schedule H forms and the answers tax-exempt hospitals provided for those years. The Financial Assistance Policy requirements were changed under the ACA. In the future, as the Community Benefit Insight web site is populated with 2021 data and subsequent years, the web tool will also be updated to reflect the new wording and requirements. In the meantime, if you have any questions about this section, we encourage you to contact your tax-exempt hospital directly.

      • Does the organization have a written financial assistance (charity care) policy?YES
        Did the tax-exempt hospital rely upon Federal Poverty Guidelines (FPG) to determine when to provide free or discounted care for patients?YES
        Amount of the tax-exempt hospital’s bad debt (at cost) attributed to patients eligible under the organization’s financial assistance (charity care) policy
        as % of operating expenses
        $ 0
        0 %
    • Did the tax-exempt hospital, or an authorized third party, take any of the following collection activities before determining whether the patient was eligible for financial assistance:
      • Reported to credit agencyNot available
        Filed lawsuitNot available
        Placed liens on residenceNot available
        Issue body attachments? (an order by the court commanding a sheriff or other official to physically bring before the court a person who is guilty of contempt of court)Not available
    • Under the ACA, states have the choice to expand Medicaid eligibility for their residents up to 138% of the federal poverty guidelines. The Medicaid expansion provision of the ACA did not go into effect until January 2014, so data in this web tool will not reflect each state's current Medicaid eligibility threshold. For up to date information, please visit the Terms and Glossary under the Resources tab.

      • After enactment of the ACA, has the state in which this tax-exempt hospital is located expanded Medicaid?YES
    • The federal poverty guidelines (FPG) are set by the government and used to determine eligibility for many federal financial assistance programs. Tax-exempt hospitals often use FPG guidelines in their Financial Assistance policies to determine which patients will qualify for free or discounted care.

      • If not, is the state's Medicaid threshold for working parents at or below 76% of the federal poverty guidelines?Not available
    • In addition to the federal requirements, some states have laws stipulating community benefit requirements as a result of tax-exemption. The laws vary from state to state and may require the tax-exempt hospitals to submit community benefit reports. Data on this web tool captures whether or not a state had a mandatory community benefit reporting law as of 2011. For more information, please see Community Benefit State Law Profiles Comparison at The Hilltop Institute.

      • Does the state in which the tax-exempt hospital is located have a mandatory community benefit reporting statute?YES

    Community Health Needs Assessment Activities: 2011

    • The ACA requires all 501(c)(3) tax-exempt hospitals to conduct a Community Health Needs Assessment (CHNA) every three years, starting with the hospital's tax year beginning after March 23, 2012. The 2011 Schedule H included an optional section of questions on the CHNA process. This web tool includes responses for those hospitals voluntary reporting this information. The web tool will be updated to reflect changes in these questions on the 2012 and subsequent Schedule H forms.

      • Did the tax-exempt hospital report that they had conducted a CHNA?Not available
        Did the CHNA define the community served by the tax-exempt hospital?Not available
        Did the CHNA consider input from individuals that represent the broad interests of the community served by the tax-exempt hospital?Not available
        Did the tax-exempt hospital make the CHNA widely available (i.e. post online)?Not available
        Did the tax-exempt hospital adopt an implementation strategy to address the community needs identified by the CHNA?Not available
        Did the tax-exempt hospital execute the implementation strategy?Not available
        Did the tax-exempt hospital participate in the development of a community-wide plan?Not available

    Supplemental Information: 2011

    This section presents qualitative information submitted by the hospital, verbatim from the 990H record.
    • Statement of Program Service Accomplishments
      Description of the organization's program service accomplishments for each of its three largest program services, as measured by expenses. Section 501(c)(3) and 501(c)(4) organizations are required to report the amount of grants and allocations to others, the total expenses, and revenue, if any, for each program service reported.
    • 4A (Expenses $ 33891745 including grants of $ 0) (Revenue $ 37262522)
      Inpatient Services: The hospital provided acute medical care and diagnostic services for 4,110 inpatient admissions who stayed a total of 21,379 days before discharge. Included in this total were medical and surgical, psychiatric, maternity, newborn and acute physical rehabilitation patients.
      4B (Expenses $ 12378433 including grants of $ 0) (Revenue $ 13609557)
      Outpatient services: There were 18,738 outpatient diagnostic visits during 2011. Included in these services were medical imaging testing, medical laboratory testing, rehabilitation services (provided in both an on and off campus setting) and two outpatient specialty services delivered in the hospital's wound care center and sleep center.
      4C (Expenses $ 1992441 including grants of $ 0) (Revenue $ 2190604)
      Emergency services: The hospital provided emergency care services to 12,195 patients in 2011. Emergency services were provided to all parties regardless of their ability to pay.
      4D (Expenses $ 4616514 including grants of $ 0) (Revenue $ 5075660)
      The hospital provided ambulatory surgery services to 2,067 patients in 2011. These services were delivered on an outpatient basis to patients who benefited from the proximity of a fully equipped acute care facility in the event of post-surgical complications. The hospital also had other revenue consisting of parking fees, leased employee reimbursement, cafeteria revenue and reimbursement from governmental agencies for indigent care and graduate medical education.
      Supplemental Information
      Schedule H (Form 990) Part VI
      SchH_P01_S00_L03c Schedule H, Part I, Line 3c
      Community General Hospital offered charity care and financial assistance for qualified patients who met eligibility requirements including annual gross income up to 300% of the Federal Poverty Level with a sliding discount that met (exceeded) the provision to discount so that qualified patients were not charged more than Medicare, Medicaid or the Hospital's highest non-government payor. CGH successfully increased the amount of charity care and financial assistance provided year after year. One of the challenges faced in providing charity care and financial assistance is raising awareness of the program's existence. This improved over recent years. Application information was made available at several key locations throughout the hospital, and the forms were also available on the hospital's website, http://cgh-home.org. The Hospital employed a full time Financial Caseworker to provide patients and their families' guidance throughout the application process. The Financial Caseworker also assisted them in applying for Medicaid. It should be noted that charity care and financial assistance was not dependent on whether or not they qualify for Medicaid, and the charity care and financial assistance application was independent from the Medicaid application. Community General Hospital followed the New York State Department of Health (NYS DOH) guidelines for charity care and financial assistance policies. Based on the guidelines, the hospital reduced the amount of documentation requested from the applicant. Copies of tax returns or a list of monthly expenses was not required from the applicant. Proof of income was requested, however, the Hospital made sure obtaining such proof was not overly burdensome on the applicant. Community General Hospital requested standard documentation such as recent paystubs, child support, and worker's compensation. This information was used to assess the applicant's financial situation. The hospital also requested asset information. According to the NYS DOH, charity care and financial assistance cannot be denied based on asset levels. Assets can only be used in upgrading the payment obligation of the patient but there is no clear guidance on how to adjust the payment obligation. The Hospital only takes into consideration assets in excess of three times the Federal Asset Level when determining the level of charity care and financial assistance offered. If an application is denied based on income levels or if there are extenuating circumstances and the applicant appeals, the case will be reviewed by an Appeals Committee made up of financial and clinical members within the hospital. The NYS DOH guidelines also require that charity care and financial assistance must be provided to residents, not just U.S. citizens. The Hospital's policy provided for charity care and financial assistance for all qualified NYS residents for emergent services, and for residents of the hospital's primary service area for non-emergent services. Community General Hospital's primary service area was Onondaga County and all contiguous counties. During 2010, the Hospital has implemented a program to further assist patients in obtaining health care coverage. A representative from a Medicaid Managed Care Payor was available on-site weekly to help patients apply for any Medicaid Managed Care, free or low-cost health insurance program. Forms were made available in the hospital for any patients who wanted to schedule an appointment to apply for coverage.
      SchH_P01_S00_L06a Schedule H, Part I, Line 6a
      Annually, Community General Hospital (CGH) prepared and made available the complete community benefit report on the CGH website, http://cgh-home.org. On July 7, 2011, with the approval of New York State, Community General Hospital sold substantially all of its assets to SUNY Upstate Medical University which is operating the hospital as a campus of its main facility. Therefore, no Community General Hospital community benefit report was available subsequent to the sale.
      SchH_P01_S00_L07 Schedule H, Part I, Line 7
      Community benefit expense calculations reported in Part I Lines 7 (a), (b), and (c) are calculated using the ratio of cost to charges as reported in the Institutional Cost Report. The costs reported for Part I Lines (e) and (f) are actual, incurred costs. The sources for charges, GME, IME and Health Assessments are the Institutional Cost Report, the GME Budget Report to NYS and Statistical Report, and payment history of Community General Hospital. For the calendar year ended December 31, 2011, during which Community General Hospital operated as an independent hospital for approximately 6 months (through July 7, 2011), the Hospital provided charity care and certain other community benefits, representing 4.66% of total expenses reported on Form 990, Part IX, Line 25, column (a).
      SchH_P01_S00_L072f Schedule H, Part I, Line 7, Column f
      Community benefit expense calculations reported in Part I Lines 7 (a), (b), and (c) are calculated using the ratio of cost to charges as reported in the Institutional Cost Report. The costs reported for Part I Lines (e) and (f) are actual, incurred costs. The sources for charges, GME, IME and Health Assessments are the Institutional Cost Report, the GME Budget Report to NYS and Statistical Report, and payment history of Community General Hospital. For the calendar year ended December 31, 2011, during which Community General Hospital operated as an independent hospital for approximately 6 months (through July 7, 2011), the Hospital provided charity care and certain other community benefits, representing 4.66% of total expenses reported on Form 990, Part IX, Line 25, column (a).
      SchH_P03_S0A_L04 Schedule H, Part III, Section A, Line 4
      Bad debt is calculated using the ratio of cost to charges. The source for both the ratio of cost to charges and charges is the Institutional Cost Report.
      SchH_P03_S0B_L08 Schedule H, Part III, Section B, Line 8
      "Since 1964, when Community Hospital merged with the 69-year-old Syracuse General Hospital, through July 6, 2011 when, as discussed previously, its operations ceased. Community General Hospital of Greater Syracuse served the populations of Onondaga and surrounding counties. ""The core purpose of Community General Hospital is to advance high quality, safe, compassionate and cost-effective health care for the Central New York community."" This commitment extended to all patients regardless of ability to pay or type of insurance. Historically approximately 43% of all inpatient stays and 24% of all outpatient visits were Medicare patients. The reimbursement from Medicare is less than 42% and 31% of inpatient and outpatient charges respectively. At this level of reimbursement the payments are not nearly adequate to cover the costs of the delivery of care. Community General Hospital did not discriminate with regard to a patient's ability to pay. Consequently, the hospital absorbed significant shortfalls in Medicare."
      SchH_P03_S0C_L09b Schedule H, Part III, Section C, Line 9b
      "Patients without the ability to meet their financial obligations were contacted and evaluated for charity care and financial assistance. Educational materials were readily available in the hospital and there was full time assistance available to help patients with the charity care and financial assistance program at Community General Hospital. As stated in the Community General Hospital Charity Care and Financial Assistance Policy, ""The hospital provides assistance to low-income, uninsured or under-insured individuals who cannot afford to pay in full or in part for the care they received. Community General Hospital will consider a patient's income, assets (excluding primary residence, primary vehicle, retirement or college savings programs) and health care needs. This policy is not intended to eliminate personal responsibility for meeting financial obligations, including amounts owed for health care services. All patients are expected to contribute to their hospital care based on their individual ability to pay."""
      SchH_P06_S00_L02 Schedule H, Part VI, Line 2
      "The following are excerpts from the 2009 and 2010 reports. The determination of community needs has been developed as part of a broader process conducted by the Onondaga County Department of Health to define the health care needs of the community. The outcome of the process was to identify the following areas of focus which Community General Hospital embraces in its mission to ""to advance high quality, safe, compassionate and cost-effective health care for the Central New York community."" The prevention agenda priorities identified in 2009 were: * Access to quality health care * Healthy mothers, healthy babies, healthy children * Tobacco use The prevention agenda priorities: * Community status improvement with an emphasis on school age children * Healthy mothers, healthy babies/access to care with an emphasis on refugee health * Tobacco use The health improvement goals identified are as follows: Community status improvement: * Promote preventive care * Provide incentives for doctors to focus in primary care * Decrease wait times in hospital emergency departments * Lower rates of chronic disease * Decrease number of unintended pregnancies * Establish a generally healthier, more active community Healthy mothers, healthy babies, healthy children: * Organize refugee health care, particularly for maternal and child health services * Improve the health of refugee children, mothers and babies Tobacco use: * Implement smoke-free campuses * Engage public policy system through development of targeted laws and regulation * Reduce chronic diseases associated with tobacco use and secondhand smoke exposure"
      SchH_P06_S00_L03 Schedule H, Part VI, Line 3
      Community General Hospital offered charity care and financial assistance for qualified patients who met eligibility requirements including annual gross income up to 300% of the Federal Poverty Level with a sliding discount that met (exceeded) the provision to discount so that qualified patients were not charged more than Medicare, Medicaid or the Hospital's highest non-government payor. CGH successfully increased the amount of charity care and financial assistance provided year after year. One of the challenges faced in providing charity care and financial assistance is raising awareness of the program's existence. This improved over recent years. Application information was made available at several key locations throughout the hospital, and the forms were also available on the hospital's website, http://cgh-home.org. The Hospital employed a full time Financial Caseworker to provide patients and their families' guidance throughout the application process. The Financial Caseworker also assisted them in applying for Medicaid. It should be noted that charity care and financial assistance was not dependent on whether or not they qualify for Medicaid, and the charity care and financial assistance application was independent from the Medicaid application. Community General Hospital followed the New York State Department of Health (NYS DOH) guidelines for charity care and financial assistance policies. Based on the guidelines, the hospital reduced the amount of documentation requested from the applicant. Copies of tax returns or a list of monthly expenses was not required from the applicant. Proof of income was requested, however, the Hospital made sure obtaining such proof was not overly burdensome on the applicant. Community General Hospital requested standard documentation such as recent paystubs, child support, and worker's compensation. This information was used to assess the applicant's financial situation. The hospital also requested asset information. According to the NYS DOH, charity care and financial assistance cannot be denied based on asset levels. Assets can only be used in upgrading the payment obligation of the patient but there is no clear guidance on how to adjust the payment obligation. The Hospital only takes into consideration assets in excess of three times the Federal Asset Level when determining the level of charity care and financial assistance offered. If an application is denied based on income levels or if there are extenuating circumstances and the applicant appeals, the case will be reviewed by an Appeals Committee made up of financial and clinical members within the hospital. The NYS DOH guidelines also require that charity care and financial assistance must be provided to residents, not just U.S. citizens. The Hospital's policy provided for charity care and financial assistance for all qualified NYS residents for emergent services, and for residents of the hospital's primary service area for non-emergent services. Community General Hospital's primary service area was Onondaga County and all contiguous counties. During 2010, the Hospital has implemented a program to further assist patients in obtaining health care coverage. A representative from a Medicaid Managed Care Payor was available on-site weekly to help patients apply for any Medicaid Managed Care, free or low-cost health insurance program. Forms were made available in the hospital for any patients who wanted to schedule an appointment to apply for coverage.
      SchH_P06_S00_L04 Schedule H, Part VI, Line 4
      On July 7, 2011 Community General sold substantially all of its assets and turned over the hospital operations to SUNY Upstate Medical University. The following information represents the most recent information regarding the Community General Service Area. Community General Hospital's primary service area (PSA) consisted of 22 zip codes representing approximately 70% of all 2008 inpatient discharges, excluding newborns. A minimum discharge contribution percentage of one percent, or approximately 150 discharges, was established for the five-county area. Zip codes in the five-county area that fell below the one percent discharge contribution threshold were classified as being part of the secondary service area (SSA). The SSA has a similar number of zip codes as the PSA and represents about 19% of total hospital discharges. Those hospital discharges from zip codes outside the five-county area, which all had a discharge contribution percent of less than one percent, were classified as the third tier. This methodology was developed for market and strategic planning purposes, and was useful in concentrating the hospital's focus on services that effectively meet community needs. Hospital Service Area The hospital's service area was categorized into three separate tiers. The primary service area included the following zip codes: * 13021 * 13027 * 13031 * 13203 * 13208 * 13205 * 13204 * 13202 * 13206 * 13207 * 13219 * 13078 * 13084 * 13090 * 13088 * 13108 * 13120 * 13212 * 13215 * 13152 * 13209 * 13210 The secondary service area included the following zip codes: * 13057 * 13104 * 13066 * 13159 * 13039 * 13060 * 13126 * 13069 * 13214 * 13037 * 13166 * 13224 * 13041 * 13080 * 13110 * 13036 * 13035 * 13032 * 13045 * 13029 * 13132 * 13135 * 13112 * 13077 * 13211 * 13164 * 13141 The third tier of the hospital's service area included the following zip codes: * 13033 * 13040 * 13030 * 13082 * 13063