Community Benefit Insight - Tax-exempt hospital

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Gouverneur Hospital

Gouverneur Hospital

77 West Barney Street
Gouverneur, NY 13642

Bed count	25	Medicare provider number	331315	Member of the Council of Teaching Hospitals	NO	Children's hospital	NO

EIN: 464249555

Display data for year:

Community Benefit Spending- 2021
(as % of functional expenses, which all tax-exempt organizations report on Form 990 Schedule H)

14.32%

Spending by Community Benefit Category- 2021
(as % of total functional expenses)

* = CBI denoted preventative categories

Community Benefit Spending Compared to Functional Expenses, 2013-2021

Additional data

Community Benefit Expenditures: 2021

All tax-exempt organizations file a Form 990 with the IRS for every tax year. If the tax-exempt organization operates one or more hospital facilities during the tax year, the organization must attach a Schedule H to Form 990. On Part I of Schedule H, the organization records the expenditures it made during the tax year for various types of community benefits; 9 types are shown on this web tool. By default, this web tool presents community benefit expenditures as a percentage of the organization’s functional expenses, which it reports on Form 990, Part IX, Line 25, Column A. (The more commonly heard term, ‘total operating expenses’, which organizations report to CMS, is generally about 90% of the ‘functional expenses’). The user may change the default to see the dollar expenditures.
Amount spent in the following IRS community benefit categories:

Financial Assistance at cost as % of operating expenses	$ 0 0 %
Medicaid as % of operating expenses	$ 3,853,722 14.23 %
Costs of other means-tested government programs as % of operating expenses	$ 0 0 %
Health professions education as % of operating expenses	$ 0 0 %
Subsidized health services as % of operating expenses	$ 0 0 %
Research as % of operating expenses	$ 0 0 %
Community health improvement services and community benefit operations* as % of operating expenses Note: these two community benefit categories are reported together on the Schedule H, part I, line 7e.	$ 7,674 0.03 %
Cash and in-kind contributions for community benefit* as % of operating expenses	$ 17,805 0.07 %
Community building* as % of operating expenses	$ 26,310 0.10 %

* = CBI denoted preventative categories

Community building activities details:

Did tax-exempt hospital report community building activities?	YES
Number of activities or programs (optional)	0
Physical improvements and housing	0
Economic development	0
Community support	0
Environmental improvements	0
Leadership development and training for community members	0
Coalition building	0
Community health improvement advocacy	0
Workforce development	0
Other	0
Persons served (optional)	0
Physical improvements and housing	0
Economic development	0
Community support	0
Environmental improvements	0
Leadership development and training for community members	0
Coalition building	0
Community health improvement advocacy	0
Workforce development	0
Other	0
Community building expense as % of operating expenses	$ 26,310 0.10 %
Physical improvements and housing as % of community building expenses	$ 0 0 %
Economic development as % of community building expenses	$ 0 0 %
Community support as % of community building expenses	$ 0 0 %
Environmental improvements as % of community building expenses	$ 0 0 %
Leadership development and training for community members as % of community building expenses	$ 0 0 %
Coalition building as % of community building expenses	$ 0 0 %
Community health improvement advocacy as % of community building expenses	$ 0 0 %
Workforce development as % of community building expenses	$ 26,310 100 %
Other as % of community building expenses	$ 0 0 %
Direct offsetting revenue	$ 0
Physical improvements and housing	$ 0
Economic development	$ 0
Community support	$ 0
Environmental improvements	$ 0
Leadership development and training for community members	$ 0
Coalition building	$ 0
Community health improvement advocacy	$ 0
Workforce development	$ 0
Other	$ 0

Other Useful Tax-exempt Hospital Information: 2021

In addition to community benefit and community building expenditures, the Schedule H worksheet includes sections on what percentage of bad debt can be attributable to patients eligible for financial assistance, and questions on the tax-exempt hospital's debt collection policy. When searching a specific tax-exempt hospital in this web tool, Section II provides information about bad debt and the financial assistance policy, and whether the state in which the tax-exempt hospital resides has expanded Medicaid coverage under the federal ACA.

Of the tax-exempt hospital’s overall operating expenses, amount reported as bad debt as % of operating expenses	$ 531,134 1.96 %
Is the tax-exempt hospital considered a "sole community hospital" under the Medicare program?	NO

Information about the tax-exempt hospital's Financial Assistance Policy and Debt Collection Policy
The Financial Assistance Policy section of Schedule H has changed over the years. The questions listed below reflect the questions on the 2009-2011 Schedule H forms and the answers tax-exempt hospitals provided for those years. The Financial Assistance Policy requirements were changed under the ACA. In the future, as the Community Benefit Insight web site is populated with 2021 data and subsequent years, the web tool will also be updated to reflect the new wording and requirements. In the meantime, if you have any questions about this section, we encourage you to contact your tax-exempt hospital directly.

Does the organization have a written financial assistance (charity care) policy?	YES
Did the tax-exempt hospital rely upon Federal Poverty Guidelines (FPG) to determine when to provide free or discounted care for patients?	YES
Amount of the tax-exempt hospital’s bad debt (at cost) attributed to patients eligible under the organization’s financial assistance (charity care) policy as % of operating expenses	$ 8,001 1.51 %

Did the tax-exempt hospital, or an authorized third party, take any of the following collection activities before determining whether the patient was eligible for financial assistance:
Under the ACA, states have the choice to expand Medicaid eligibility for their residents up to 138% of the federal poverty guidelines. The Medicaid expansion provision of the ACA did not go into effect until January 2014, so data in this web tool will not reflect each state's current Medicaid eligibility threshold. For up to date information, please visit the Terms and Glossary under the Resources tab.
The federal poverty guidelines (FPG) are set by the government and used to determine eligibility for many federal financial assistance programs. Tax-exempt hospitals often use FPG guidelines in their Financial Assistance policies to determine which patients will qualify for free or discounted care.
In addition to the federal requirements, some states have laws stipulating community benefit requirements as a result of tax-exemption. The laws vary from state to state and may require the tax-exempt hospitals to submit community benefit reports. Data on this web tool captures whether or not a state had a mandatory community benefit reporting law as of 2011. For more information, please see Community Benefit State Law Profiles Comparison at The Hilltop Institute.

Community Health Needs Assessment Activities: 2021

The ACA requires all 501(c)(3) tax-exempt hospitals to conduct a Community Health Needs Assessment (CHNA) every three years, starting with the hospital's tax year beginning after March 23, 2012. The 2011 Schedule H included an optional section of questions on the CHNA process. This web tool includes responses for those hospitals voluntary reporting this information. The web tool will be updated to reflect changes in these questions on the 2012 and subsequent Schedule H forms.

Did the tax-exempt hospital report that they had conducted a CHNA?	YES
Did the CHNA define the community served by the tax-exempt hospital?	YES
Did the CHNA consider input from individuals that represent the broad interests of the community served by the tax-exempt hospital?	YES
Did the tax-exempt hospital make the CHNA widely available (i.e. post online)?	YES
Did the tax-exempt hospital adopt an implementation strategy to address the community needs identified by the CHNA?	YES

Supplemental Information: 2021

This section presents qualitative information submitted by the hospital, verbatim from the 990H record.

Statement of Program Service Accomplishments
Description of the organization's program service accomplishments for each of its three largest program services, as measured by expenses. Section 501(c)(3) and 501(c)(4) organizations are required to report the amount of grants and allocations to others, the total expenses, and revenue, if any, for each program service reported.

4A (Expenses $ 15961695 including grants of $ 0) (Revenue $ 22034931)
GOUVERNEUR HOSPITAL HAS A TOTAL OF 25 LICENSED BEDS AND COMPRISED OF SWING, ALC, MED-SURG AND DETOXIFICATION. IN 2021, THERE WERE TOTAL PATIENT DAYS OF 6,371, 147 OBSERVATION CASES AND 756 DISCHARGES.

4B (Expenses $ 2657617 including grants of $ 0) (Revenue $ 2552881)
IN 2021, THE ER VISITS INCREASED APPROXIMATELY 7.41% FROM 7,151 IN 2020 TO 7,681 IN 2021.

4C (Expenses $ 1696914 including grants of $ 0) (Revenue $ 860439)
THERE WAS AN INCREASE DUE TO THE OPENING OF THE BEHAVIORAL HEALTH CLINIC. THERE WERE 9,532 VISITS IN 2021 COMPARED TO 8,506 IN 2020, ROUGHLY A 12% INCREASE.

4D (Expenses $ 307171 including grants of $ 0) (Revenue $ 331562)

Facility Information

Schedule H (Form 990) Section C. Supplemental Information for Part V, Section B.

GOUVERNEUR HOSPITAL
PART V, SECTION B, LINE 5: THE ST. LAWRENCE COUNTY COMMUNITY HEALTH IMPROVEMENT COALITION, BRIDGE TO WELLNESS, IS AN ACTIVE COMMITTEE WITH FIFTY-FOUR PARTICIPATING ORGANIZATIONS INCLUDING PUBLIC HEALTH, HIGHER EDUCATION, HOSPITALS, HEALTH CENTERS, AND COMMUNITY BASED ORGANIZATIONS. MEETINGS ARE FACILITATED BY THE ST. LAWRENCE COUNTY HEALTH INITIATIVE, INC, AND THE LOCAL PUBLIC HEALTH DEPARTMENT. PARTNERS WORK COLLABORATIVELY TO PLAN, IMPLEMENT AND OVERSEE THE ST. LAWRENCE COUNTY COMMUNITY HEALTH IMPROVEMENT PLAN AND HOSPITAL COMMUNITY SERVICE PLANS. BRIDGE TO WELLNESS AGAIN PARTNERED WITH THE FORT DRUM REGIONAL HEALTH PLANNING ORGANIZATION (FDRHPO) TO DEVELOP AN APPROPRIATE REGIONAL NEEDS ASSESSMENT THAT WOULD GUIDE A STRONG DATA DRIVEN HEALTH IMPROVEMENT PLAN FOR ST. LAWRENCE COUNTY. THIS 'COMMUNITY HEALTH SURVEY' IS INCORPORATED INTO A COMMUNITY HEALTH ASSESSMENT USING NEW YORK STATE AND NATIONAL DATA SOURCES. IN EACH PRIORITY AREA, EDUCATION TO AND INVOLVEMENT FROM THE COMMUNITY AT LARGE IS INTEGRAL TO THE SUCCESS OF EACH INTERVENTION. THE PARTNERS WILL OVERSEE AND GOVERN THE EVALUATION OF THIS PLAN ON A MONTHLY BASIS. CONCURRENTLY, PARTNERS WILL BE EVALUATING THE COALITION ITSELF, WITH THE ULTIMATE GOAL OF INCREASING PARTNER ENGAGEMENT AND STREAMLINING PLAN IMPLEMENTATION. BRIDGE TO WELLNESS PARTNERS WILL DISSEMINATE REGULAR REPORTS ON THE PROGRESS OF THE WORK TO THE COMMUNITY THROUGH ONLINE MEDIA, PRINT PUBLICATIONS, RADIO AND IN PERSON EDUCATION.

GOUVERNEUR HOSPITAL
PART V, SECTION B, LINE 6A: PLEASE SEE LINE 5 EXPLANATION ABOVE. GOUVERNEUR HOSPITAL IS AFFILIATED WITH CANTON-POTSDAM HOSPITAL, AND COMPLETED THE CHNA WITH THE ENTITIES NOTED ABOVE.

GOUVERNEUR HOSPITAL
PART V, SECTION B, LINE 6B: PLEASE SEE LINE 5 EXPLANATION ABOVE. GOUVERNEUR HOSPITAL IS AFFILIATED WITH CANTON-POTSDAM HOSPITAL, AND COMPLETED THE CHNA WITH THE ENTITIES NOTED ABOVE.

GOUVERNEUR HOSPITAL
PART V, SECTION B, LINE 11: GOUVERNEUR HOSPITAL'S CHNA IDENTIFIED CHRONIC DISEASE PREVENTION AND MANAGEMENT AND MENTAL, EMOTIONAL, AND BEHAVIORAL (MEB) HEALTH AS THE TWO HIGHEST PRIORITY AREAS NEEDING TO BE ADDRESSED.CONSIDERING THE ASSESSMENT RESULTS AND THE CAPACITY OF THE REGION, BRIDGE TO WELLNESS IDENTIFIED 'PREVENT CHRONIC DISEASE AND 'PROMOTE WELL-BEING AND PREVENT MENTAL SUBSTANCE USE DISORDERS' AS PRIORITIES FOR THE 2019-2021 PLAN. THESE ARE SIMILAR TO THE PRIORITIES THE COALITION IDENTIFIED IN 2016, AS THE COALITION HOPES TO BUILD UPON SUCCESSES ACHIEVED THROUGHOUT THE LAST ROUND. THE 2019 PLAN IS STREAMLINED AND IDENTIFIES ADDITIONAL OPPORTUNITIES TO IMPROVE THE HEALTH OF TARGETED RESIDENTS. THE COALITION RESEARCHED INTERVENTIONS GROUNDED IN EVIDENCE AND SELECTED ACTIVITIES TO INCLUDE ENVIRONMENTAL, SYSTEMS AND POLICY CHANGE. SEVERAL OF THE INTERVENTIONS SELECTED WILL ADDRESS MULTIPLE GOALS, WHICH ALLOWS FOR MORE FOCUS AND EFFORT IN ONE INTERVENTION WHILE REACHING MORE THAN ONE DELIVERABLE. THE FOLLOWING PRIORITIES FOCUS AREAS, AND INTERVENTIONS WERE IDENTIFIED:1. PREVENT CHRONIC DISEASES:A.HEALTHY EATING AND FOOD SECURITYI.WORKSITE NUTRITION PROGRAMS DESIGNED TO IMPROVE HEALTH BEHAVIORS AND RESULTS.B.PHYSICAL ACTIVITYI.IMPLEMENT A COMBINATION OF ONE OR MORE NEW OR IMPROVED PEDESTRIAN, BICYCLE, OR TRANSIT TRANSPORTATION SYSTEM COMPONENTS WITH NEW OR IMPROVED LAND USE OR ENVIRONMENTAL DESIGN COMPONENTS THROUGH COMPREHENSIVE MASTER/TRANSPORTATION PLANS OR COMPLETE STREETS RESOLUTIONS, POLICIES, OR ORDINANCES.II.IMPLEMENT A COMBINATION OF WORKSITE-BASED PHYSICAL ACTIVITY POLICIES, PROGRAMS, OR BEST PRACTICES THROUGH MULTI-COMPONENT WORKSITE PHYSICAL ACTIVITY AND/OR NUTRITION PROGRAMS.C.PREVENTATIVE CARE AND MANAGEMENTI.EXPAND ACCESS TO EVIDENCE-BASED SELF-MANAGEMENT INTERVENTIONS FOR INDIVIDUALS WITH CHRONIC DISEASE WHOSE CONDITION IS NOT WELL CONTROLLED WITH GUIDELINES-BASED MEDICAL MANAGEMENT ALONE.II.EXPAND ACCESS TO THE NATIONAL DIABETES PREVENTION PROGRAM.2.PROMOTE WELL-BEING AND PREVENT MENTAL AND SUBSTANCE USE DISORDERSA.PREVENT MENTAL AND SUBSTANCE USER DISORDERSI.INCREASE AVAILABILITY OF AND LINKAGES TO MEDICATION-ASSISTED TREATMENT(MAT) INCLUDING BUPRENORPHINE.II.PROMOTE AND ENCOURAGE PRESCRIBER EDUCATION AND FAMILIARITY WITH OPIOID PRESCRIBING GUIDELINES AND LIMITS AS IMPOSED BY NEW YORK STATE (NYS)STATUTES AND REGULATIONS.

Supplemental Information

Schedule H (Form 990) Part VI

PART I, LINE 6A:
GOUVERNEUR HOSPITAL'S COMMUNITY BENEFIT REPORT WAS CONDUCTED IN CONJUNCTION WITH THE OVERALL COMMUNITY BENEFIT NEEDS ASSESSMENT FOR ST. LAWRENCE COUNTY. THE JOINT COMMUNITY BENEFIT REPORT IS DISTRIBUTED BY ST. LAWRENCE COUNTY, NY.

PART I, LINE 7:
THE COSTING METHODOLOGY USED FOR LINES 7A, B, C AND F WAS FROM BOTH THE HOSPITAL'S 2021 MEDICAID ICR, UTILIZING EXHIBIT 46, AND THE 2021 MEDICARE MCR, UTILIZING WORKSHEETS S-10 AND B, PART I. WORKSHEET 2 WAS USED TO CALCULATE THE RATIO OF PATIENT CARE COST-TO-CHARGES. EXHIBITS 11 AND 46 FROM THE 2021 MEDICAID ICR WERE UTILIZED TO COMPLETE THE CALCULATIONS.

PART I, LN 7 COL(F):
TOTAL EXPENSES ON FORM 990, PART IX, LINE 25, COLUMN (A) ARE $27,081,312. THE BAD DEBT EXPENSE INCLUDED IN THIS AMOUNT IS $531,134. AFTER BAD DEBT WAS DEDUCTED FROM TOTAL EXPENSES, THE AMOUNT OF TOTAL EXPENSES USED TO CALCULATE THE PERCENT IN LINE 7, COLUMN (F) WAS $26,550,178.

PART III, LINE 2:
THIS COST REPRESENTS BAD DEBT EXPENSE INCLUDED IN THE HOSPITAL'S AUDITED FINANCIAL STATEMENTS.

PART III, LINE 3:
COST OF CHARITY CARE AS REPORTED ON THE FACILITY'S ICR.

PART III, LINE 4:
BAD DEBT COSTING METHODOLOGY:THE PROVISION FOR BAD DEBTS IS BASED UPON MANAGEMENT'S ASSESSMENT OF HISTORICAL AND EXPECTED NET COLLECTIONS CONSIDERING HISTORICAL BUSINESS AND ECONOMIC CONDITIONS, TRENDS IN HEALTH CARE COVERAGE, AND OTHER COLLECTION INDICATORS. PERIODICALLY THROUGHOUT THE YEAR, MANAGEMENT ASSESSES THE ADEQUACY OF THE ALLOWANCE FOR DOUBTFUL ACCOUNTS BASED UPON HISTORICAL WRITE-OFF EXPERIENCE BY PAYOR CATEGORY. THE RESULTS OF THIS REVIEW ARE THEN USED TO MAKE ANY MODIFICATIONS TO THE PROVISION FOR BAD DEBTS TO ESTABLISH AN APPROPRIATE ALLOWANCE FOR UNCOLLECTIBLE RECEIVABLES. AFTER SATISFACTION OF AMOUNTS DUE FROM INSURANCE, THE HOSPITAL FOLLOWS ESTABLISHED GUIDELINES FOR PLACING CERTAIN PAST DUE PATIENT BALANCES WITH COLLECTION AGENCIES, SUBJECT TO THE TERMS OF CERTAIN RESTRICTIONS ON COLLECTION EFFORTS AS DETERMINED BY THE HOSPITAL. ACCOUNTS RECEIVABLE ARE WRITTEN OFF AFTER COLLECTION EFFORTS HAVE BEEN FOLLOWED IN ACCORDANCE WITH THE HOSPITAL'S POLICIES.BAD DEBT EXPENSE IS RECORDED USING THE VALUATION METHOD AS OUTLINED IN HEALTHCARE FINANCIAL MANAGEMENT ASSOCIATION (HFMA) STATEMENT 15, WHICH REQUIRES BAD DEBT EXPENSE TO BE RECORDED AT THE AMOUNT THAT THE PAYER IS EXPECTED TO PAY. THE PROVISION FOR BAD DEBTS REPRESENTS ESTIMATED UNCOLLECTIBLE CHARGES OF PATIENTS UNWILLING TO PAY. IN 2021, THE ORGANIZATION CONTINUED ITS ENHANCED PROCESS FOR OBTAINING ADDITIONAL FINANCIAL INFORMATION FOR UNINSURED AND UNDERINSURED PATIENTS WHO HAVE NOT SUPPLIED THE REQUISITE INFORMATION TO DETERMINE IF THEY QUALIFY FOR CHARITY CARE. THE APPLICATION OF THIS ADDITIONAL INFORMATION IN 2021 RESULTED IN ADDITIONAL PATIENTS QUALIFYING FOR CHARITY CARE AND A REDUCTION TO BAD DEBT EXPENSE.

PART III, LINE 8:
COSTS REPORTED ON LINE 6 INCLUDE TOTAL INPATIENT COSTS (ROUTINE, ANCILLARY AND CAPITAL, OBSERVATION COSTS, OUTPATIENT COSTS AND SWING BED COSTS FROM THE MCR COST REPORT (WORKSHEET D-1: PART II AND PART IV; WORKSHEET D: PART V; WORKSHEET E-2 AND WORKSHEET D-3).

PART III, LINE 9B:
THE ORGANIZATION APPLIES THE SAME COLLECTION PRINCIPLES TO AMOUNTS DUE FROM PATIENTS WHO HAVE QUALIFIED FOR PERCENTAGE DISCOUNTS BUT STILL HAVE A RESPONSIBILITY FOR A PORTION OF THEIR BILL BASED UPON THE SLIDING FEE SCHEDULE. NO SEPARATE DISTINCTION IS MADE FOR THE APPLICATION OF OUR COLLECTION PROCESSES IN THOSE CASES.

PART VI, LINE 2:
PLEASE REFERENCE THE ABOVE REQUIRED DESCRIPTIONS, PART V SECTION B, LINES 5 AND 11 ABOVE.

PART VI, LINE 3:
THE ORGANIZATION CONSPICUOUSLY POSTS ITS FINANCIAL ASSISTANCE POLICY IN EACH REGISTRATION/RECEPTION AREA AND WE ALSO HAVE FINANCIAL ASSISTANCE LANGUAGE ON THE BACK OF ALL OUR STATEMENTS AS WELL. PATIENTS ARE ENCOURAGED TO APPLY FOR ASSISTANCE AND GIVEN CONTACT INFORMATION AT THESE AREAS. IN ADDITION, ANY PATIENT THAT IS UNINSURED AND ADMITTED TO THE HOSPITAL FOR CARE IS PHYSICALLY VISITED BY A FINANCIAL COUNSELOR, AND AN EXPLANATION OF OUR PROGRAM IS MADE ALONG WITH AN APPLICATION. PATIENTS REQUESTING ASSISTANCE IN THE COMPLETION OF THE APPLICATION ARE GIVEN SUCH. ANY INFORMATION REQUIRED FOR APPLICATION FOR THE NYS MEDICAID APPLICATION PROCESS IS COLLECTED BY OUR FINANCIAL CASE MANAGERS AND COMMUNICATED TO THE APPROPRIATE CASE MANAGERS AT OUR COUNTY DEPARTMENT OF SOCIAL SERVICES FOR DETERMINATION OF MEDICAID ELIGIBILITY.

PART VI, LINE 4:
GOUVERNEUR HOSPITAL IS LOCATED IN ST. LAWRENCE COUNTY IN UPSTATE NEW YORK. ST. LAWRENCE COUNTY, THE LARGEST COUNTY IN NEW YORK, IS LOCATED IN THE NORTHERNMOST REACHES OF THE STATE BORDERING ON THE ST. LAWRENCE RIVER AND CANADA. IT IS A RURAL ENVIRONMENT CONSISTING OF 2,685 SQUARE MILES WITH A POPULATION OF APPROXIMATELY 107,700 RESIDENTS. GOUVERNEUR HOSPITAL'S PRIMARY SERVICE AREA INCLUDES APPROXIMATELY 28,800 PEOPLE LIVING IN THE COMMUNITIES OF GOUVERNEUR, EDWARDS, RICHVILLE, HARRISVILLE, ANTWERP, DEKALB AND A PORTION OF CANTON. ITS SECONDARY SERVICE AREA INCLUDES THE TOWNS OF HERMON, INDIAN RIVER AND PORTIONS OF COMMUNITIES WITHIN ST. LAWRENCE AND WESTERN JEFFERSON COUNTIES.

PART VI, LINE 5:
DUE TO COVID RESTRICTIONS, GOUVERNEUR HOSPITAL HELD FEWER COMMUNITY ACTIVITIES IN 2021. ACTIVITIES INCLUDED BLOOD DRIVES, COVID TEST SITES AND VACCINATION CLINICS. GOUVERNEUR HOSPITAL HAD 53 STUDENTS FROM MULTIPLE COLLEGES FOR SHADOWING AND MEDICAL ROTATION ACTIVITIES.

PART VI, LINE 7, REPORTS FILED WITH STATES
NY

PART VI, LINE 6:
ROCHESTER REGIONAL HEALTH (ROCHESTER REGIONAL) (I.E. THE PARENT ORGANIZATION AND ITS RELATED AFFILIATES) HAS PROVIDED HIGH QUALITY HEALTHCARE SERVICES TO THE GREATER ROCHESTER NY AREA AND SURROUNDING REGIONS FOR MORE THAN 170 YEARS. IT IS ONE OF THE LARGEST EMPLOYERS IN ROCHESTER AND AN INTEGRAL PART OF THE COMMUNITY. ROCHESTER REGIONAL HAS A NATIONALLY RECOGNIZED HEART PROGRAM AND A NATIONALLY ACCREDITED CANCER CENTER, AND OFFERS PATIENTS MANY OF THE SAME LEADING EDGE TREATMENT OPTIONS FOUND AT THE COUNTRY'S FINEST MEDICAL CENTERS. FROM SURGERY TO ORTHOPEDICS, WOMEN'S HEALTH TO EMERGENCY CARE, PEOPLE ALL ACROSS WESTERN NY TURN TO ROCHESTER REGIONAL FOR THEIR EXPERIENCE, COMPASSION AND EXPERTISE IN HELPING THEM GET BACK TO LIVING THEIR LIVES. POVERTY TRENDS, COMMUNITY HEALTH RESEARCH AND NEEDS ASSESSMENTS ARE REVIEWED ON A REGULAR BASIS WHILE PLANNING COMMUNITY HEALTH PROGRAMS. ROCHESTER REGIONAL REPRESENTATIVES ARE ACTIVELY ENGAGED IN VARIOUS COMMUNITY HEALTH COLLABORATIONS WITH THE LOCAL HEALTH DEPARTMENTS, STATE HEALTH DEPARTMENT, AND LOCAL NOT-FOR-PROFIT HEALTH AND HUMAN SERVICE AGENCIES, AND ACTIVELY WORKS TO RESPOND TO COMMUNITY PRIORITIES AND DEVELOP PROGRAMS AND SERVICES THAT FILL A GAP OR SUPPLEMENT AN EXISTING PROGRAM. MOST ROCHESTER REGIONAL COMMUNITY HEALTH OUTREACH PROGRAMS ARE OFFERED IN PARTNERSHIP WITH OTHER COMMUNITY ORGANIZATIONS OR GOVERNMENTAL AGENCIES, IN ORDER TO LEVERAGE RESOURCES TO MEET COMMUNITY NEEDS. INFORMATION REGARDING THE AVAILABILITY OF COMMUNITY HEALTH PROGRAMS, ASSISTANCE WITH HEALTH INSURANCE ENROLLMENT AND FINANCIAL ASSISTANCE FOR MEDICAL CARE RECEIVED AT ROCHESTER REGIONAL HOSPITALS, EMERGENCY DEPARTMENTS, OUTPATIENT DEPARTMENTS OR LONG-TERM CARE FACILITIES IS DISSEMINATED TO THE PUBLIC IN ELECTRONIC (WEBSITE) FORM.A CORNERSTONE OF ROCHESTER REGIONAL HEALTH'S STRATEGIC PLAN IS TO INVEST IN A SUSTAINABLE BUSINESS MODELTHAT IS, TO PRIORITIZE INVESTMENTS IN GROWTH AND SERVICES THAT CREATE LONG-TERM VALUE. DESPITE THE ONGOING IMPACT OF COVID-19, ROCHESTER REGIONAL CAN CELEBRATE PROGRESS ON THE FOLLOWING INITIATIVES ESSENTIAL TO THE FUTURE OF THE INSTITUTION AND THE HEALTH OF THE NEW YORK STATE COMMUNITIES IT SERVES: - ST. LAWRENCE HEALTH: A WIN/WIN FOR TWO HEALTH SYSTEMSEFFECTIVE JANUARY 1, 2021, ROCHESTER REGIONAL REACHED A DEFINITIVE AFFILIATION AGREEMENT WITH ST. LAWRENCE HEALTH SYSTEM. OPERATING THROUGHOUT THE NORTH COUNTRY OF NEW YORK STATE, ST. LAWRENCE HEALTH SYSTEM IS COMPOSED OF THREE HOSPITALS AND A NETWORK OF PRIMARY AND SPECIALTY CARE PRACTICES SERVING A COUNTY POPULATION OF APPROXIMATELY 108,000. THE AFFILIATION BETWEEN THE TWO SYSTEMS WILL EXPAND ROCHESTER REGIONAL'S REGIONAL REACH WHILE ENABLING ST. LAWRENCE TO EXPAND AND GROW ITS MEDICAL SERVICES.- DESTINATION CAMPUSES: BETTER SERVICE TO RURAL PATIENTSROCHESTER REGIONAL'S DESTINATION-CAMPUS STRATEGY BRINGS RURAL PATIENTS EASY, LOCAL ACCESS TO A WIDE RANGE OF HIGH QUALITY, COORDINATED PRIMARY AND SPECIALTY CARE SERVICES. THE NEW GENESEO MEDICAL CAMPUS OPENED IN OCTOBER 2021 AND EXPANDED ACCESS TO A WIDE RANGE OF SERVICES INTO THE GENESEO COMMUNITY. SPECIALTY SERVICES PROVIDED INCLUDE ENDOCRINOLOGY; GENERAL SURGERY; RADIOLOGY; NEUROSURGERY; PAIN MANAGEMENT; ORTHOPEDICS; AND VASCULAR SURGERY. ADDITIONALLY, EXISTING SERVICES IN THE GENESEO COMMUNITY; INCLUDING PRIMARY CARE; CARDIOLOGY; DERMATOLOGY; AND LAB SERVICES ARE NOW AVAILABLE AT THE GENESEO MEDICAL CAMPUS. - STRATEGIC FRAMEWORK: CREATING THE FUTURE OF QUALITY CAREALL OF THESE PROJECTS SHOW HOW ROCHESTER REGIONAL IS FORGING AHEAD ON ALL FRONTS OF A STRATEGIC PLAN: - VALUE-FOCUSED GROWTH AND INVESTMENT. - WORKING AS ONE ORGANIZATION, INTEGRATING CARE DELIVERY TO PROVIDE SEAMLESS TRANSITIONS AND THE RIGHT CARE, IN THE RIGHT PLACE, AT THE RIGHT TIME. - DELIVERING FRICTIONLESS CARE EXPERIENCES FOR OUR COMMUNITY, PATIENTS, EMPLOYEES, AND PROVIDERS. - DRIVING INNOVATION, USING DATA-DRIVEN INSIGHTS TO CONTINUOUSLY IMPROVE QUALITY AND OUTCOMES. IN ADDITION TO EXPANDING GEOGRAPHIC REACH, FACILITY CAPABILITIES, AND SERVICE LINES, ROCHESTER REGIONAL PURSUES SYSTEM-WIDE INITIATIVES THAT DEFINE WHO THEY ARE AND WHAT THEY VALUE. THESE INCLUDE ENVIRONMENTAL SUSTAINABILITY; A COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION; AND AN ONGOING PROMISE TO IMPROVE THE COMMUNITIES SERVED. THE OVERALL HEALTH SYSTEM CONTINUES TO GROW THROUGH THE ADDITION OF MEDICAL PRACTICES STRENGTHENING THE SERVICE OFFERINGS TO THOSE THROUGHOUT THE COMMUNITIES SERVED. NEW AND EXPANDED SERVICE OFFERINGS INCLUDE: - FINGER LAKES COMMUNITY EYE CARE - PROVIDING FULL MEDICAL, DIAGNOSTIC, AND SURGICAL EYE CARE IN A CARING AND CONVENIENT MANNER.- ROCHESTER OTOLARYNGOLOGY GROUP EXPANDING SPECIALIZED EAR, NOSE, AND THROAT (ENT) SERVICES AND CARE FOR PEDIATRIC AND ADULT PATIENTS.- LIPSON CANCER CENTER INSTITUTE - $4.5 MILLION EXPANSION AND RENOVATION AT THE LINDEN OAKS MEDICAL CAMPUS TO SUPPORT CANCER DETECTION, DIAGNOSIS, AND CARE IN A SINGLE MODERNIZED FACILITY.- ROCHESTER REGIONAL HEAD & NECK CENTER PROVIDING EXTENSIVE EXPERIENCE IN TREATING DISEASES AND DISORDERS OF THE EAR, NOSE, AND THROAT (ENT).- GENESEE VALLEY DERMATOLOGY AND LASER CENTRE PROVIDING PROCEDURES SUCH AS LASER HAIR REMOVAL AND MICRO-NEEDLING, GENERAL DERMATOLOGY SERVICES INCLUDING SKIN CONDITION TREATMENTS AND DETECTION OF SKIN CANCERS AS WELL AS NON-INVASIVE COSMETIC PROCEDURES SUCH AS COOL-SCULPTING AND MEDICAL PEELS.- GENESEO MEDICAL CAMPUS - A ONE-STOP FACILITY OFFERING MORE THAN A DOZEN NEW AND EXISTING SPECIALTY SERVICES INCLUDING: URGENT CARE, IMAGING, NEUROSURGERY, NEUROLOGY, PAIN MANAGEMENT, ORTHOPEDICS, VASCULAR, NEPHROLOGY, RHEUMATOLOGY, AND INFECTIOUS DISEASE. WITH MANY RURAL PATIENTS FACING LONG DRIVES TO FIND CARE, THIS CAMPUS WILL REDUCE THIS BURDEN FOR THE GENESEO AND SURROUNDING COMMUNITIES. - ROCHESTER REGIONAL VEIN TREATMENT CENTER - PROVIDING MINIMALLY INVASIVE TREATMENTS FOR ALL VENOUS DISEASE, WITH A SPECIAL FOCUS ON VARICOSE VEINS AND SPIDER VEINS.- THE PELVIC HEALTH CENTER PROVIDES WOMEN A PERSONALIZED, INTEGRATED APPROACH FOR THE MINIMALLY OR NON-INVASIVE TREATMENT OF PELVIC ISSUES, INCLUDING INCONTINENCE, MENSTRUAL DISORDERS, VULVOVAGINAL DISORDERS, PELVIC PAIN, PELVIC ORGAN PROLAPSE, AND PAIN DURING INTERCOURSE. - ROCHESTER REGIONAL HEALTH EYE CARE (FORMERLY ROCHESTER EYE ASSOCIATES) - SIX BOARD-CERTIFIED OPHTHALMOLOGISTS AND LICENSED OPTOMETRISTS, OFFERING SERVICES IN ALL ASPECTS OF MEDICAL AND SURGICAL OPHTHALMOLOGY, INCLUDING LASIK SURGERY.- ROCHESTER REGIONAL CENTER FOR GERD & FOREGUT DISORDERS - A NEW SPECIALTY PROGRAM THAT TREATS A RANGE OF ESOPHAGEAL AND UPPER GASTROINTESTINAL (GI) CONDITIONS, FROM GASTROESOPHAGEAL REFLUX DISEASE (GERD) TO ESOPHAGEAL CANCER. THE CENTER IS THE FIRST COMPREHENSIVE, MULTIDISCIPLINARY PROGRAM OF ITS KIND IN THE ROCHESTER REGION. THIS INITIATIVE IS A COLLABORATIVE EFFORT BRINGING TOGETHER EXPERTS FROM GASTROENTEROLOGY, BARIATRIC AND GENERAL SURGERY, AND CARDIOTHORACIC SURGERY TO DEVELOP A UNIQUE AND COMPREHENSIVE TREATMENT PLAN FOR EACH PATIENT.- ROCHESTER REGIONAL'S CANCER PAIN & REHABILITATION PROGRAM AT LIPSON CANCER INSTITUTE IS THE FIRST EMBEDDED, COMPREHENSIVE PROGRAM OF ITS KIND IN THE REGION. CANCER PAIN & REHABILITATION PROVIDES A PERSONALIZED, INTEGRATED APPROACH THAT BRINGS TOGETHER PALLIATIVE MEDICINE WITH REHABILITATION MEDICINE TO MANAGE CANCER PAIN AND ASSOCIATED SYMPTOMS, ALLOWING IMPROVED PATIENT FUNCTION AND QUALITY OF LIFE. THE PROGRAM IS BUILT ON COLLABORATION INVOLVING EXPERTS FROM PALLIATIVE MEDICINE, ONCOLOGY, PHYSICAL MEDICINE & REHABILITATION AND PAIN MEDICINE TO DEVELOP PERSONALIZED PAIN MANAGEMENT PLANS, AND PROVIDE ROUTINE ASSESSMENTS TO ENSURE THATTHROUGHOUT EACH STAGE OF THE DISEASEEVERY PATIENT'S PAIN IS MANAGED EFFECTIVELY. THE GOAL OF THE PROGRAM IS TO SUPPORT THE PATIENT AND THEIR FAMILY WHILE LIVING WITH A SERIOUS ILLNESS.- ROCHESTER REGIONAL IMPLEMENTED A NEW HIGH-SENSITIVITY TROPONIN (HST) LAB ASSAY THAT CAN DETECT VERY LOW LEVELS OF THE CARDIAC ENZYME TROPONIN T, WHICH PRESENCE IN THE BLOOD CAN INDICATE A HEART ATTACK. HST IS THE NEW EMERGING BEST PRACTICE. PROMPT INITIAL TESTING, AND TIMED FOLLOW-UP TESTING OF CHANGES IN TROPONIN LEVELS, HELPS PROVIDERS ASSESS MYOCARDIAL INJURY AND RULE IN OR OUT ACUTE CORONARY SYNDROME MUCH EARLIER THAN PREVIOUS TESTS COULD. - ADVANCES IN CLINICAL MEDICAL RESEARCH ROCHESTER REGIONAL HAS LAUNCHED AN INNOVATIVE NEW OPEN ACCESS MEDICAL JOURNAL, ADVANCES IN CLINICAL MEDICAL RESEARCH & HEALTHCARE DELIVERY (ACMRHD).

PART VI, LINE 6 (CON'T):
"- TO SUPPORT THEIR COMMITMENT TO MEDICAL EDUCATION, ROCHESTER REGIONAL HAS BROADENED ITS PARTNERSHIP WITH LAKE ERIE COLLEGE OF OSTEOPATHIC MEDICINE (LECOM), THE NATION'S LARGEST MEDICAL SCHOOL. ROCHESTER REGIONAL HEALTH WILL BECOME THE MEDICAL SCHOOL'S LARGEST CLINICAL CAMPUS. THIS WILL HELP PAVE THE WAY FOR THE FUTURE OF HEALTHCARE IN THE REGION, SECURING A STEADY, LOCALLY TRAINED SUPPLY OF FUTURE PHYSICIANS. THIS EXPANDED PARTNERSHIP WILL DRAMATICALLY INCREASE CLINICAL ROTATIONS ACROSS ROCHESTER REGIONAL HEALTH WITH APPROXIMATELY 100 THIRD AND FOURTH YEAR STUDENTS ON CLINICAL ROTATIONS THROUGHOUT THE HEALTH SYSTEM EACH MONTH. THE PARTNERSHIP PROVIDES LECOM STUDENTS WITH EXCEPTIONAL, HANDS-ON TRAINING WHILE ENABLING THE HEALTH SYSTEM TO STRENGTHEN ACCESS TO CARE IN HISTORICALLY UNDERSERVED AREAS.- THE SECURITY OF PATIENT INFORMATION IS A ROCHESTER REGIONAL HEALTH COMMITMENT AND REGULATORY OBLIGATION. AS THE HEALTH SYSTEM EXPANDS AND A GROWING NUMBER OF AFFILIATES AND STAFF UTILIZE CARECONNECT (OUR SYSTEM-WIDE ELECTRONIC MEDICAL RECORD OR EMR), ROCHESTER REGIONAL IS STRENGTHENING INFORMATION SECURITY TO PROTECT OUR EMPLOYEES AND PATIENT INFORMATION. RRH IMPLEMENTED PROTENUS, A LEADING SOFTWARE TOOL, WHICH USES ARTIFICIAL INTELLIGENCE TO QUICKLY, EFFICIENTLY, AND PRECISELY DETECT IMPROPER EMR ACCESS. THE USE OF SUCH AUDITING AND MONITORING SOFTWARE IS EMBRACED AS A HEALTH CARE INDUSTRY BEST PRACTICE, AND FURTHER EXTENDS ROCHESTER REGIONAL'S ALREADY ROBUST PRIVACY AND INFORMATION SECURITY TOOLS.2021 CONTINUED TO BE A CHALLENGING YEAR WITH THE CONTINUATION AND SPREAD OF COVID-19. WHEN COVID-19 CAME TO NYS AND SPECIFICALLY INTO THE SERVICE AREA OF ROCHESTER REGIONAL, THE ORGANIZATION RESPONDED BY TAKING MEASURES TO ENSURE THE SAFETY OF PATIENTS, TEAM MEMBERS AND THE BROADER COMMUNITY. THE ACTIONS CONTINUED INTO 2021 AND INCLUDED:- BASED ON NEW GUIDANCE FROM THE NYS DEPARTMENT OF HEALTH (NYSDOH), ROCHESTER REGIONAL HEALTH EXPANDED ITS PATIENT VACCINATION CLINICS TO INCLUDE PATIENTS WHO ARE 65 YEARS AND OLDER.- ROCHESTER REGIONAL CONTINUED TO SPONSOR A TOTAL OF 8 TESTING SITES INCLUDING BOTH DRIVE THRU AND IN-HOUSE OPTIONS OPEN TO PATIENTS, STAFF AND THE COMMUNITY. - ROCHESTER REGIONAL PARTICIPATED IN SEVERAL COVID-19 CLINICAL AND VACCINE TRIALS.- ROCHESTER REGIONAL HEALTH'S 25 FEDERALLY QUALIFIED HEALTH CENTERS (FQHCS) HAVE BEEN AWARDED BY THE HEALTH RESOURCES AND SERVICES ADMINISTRATION (HRSA) TO EXPAND ACCESS AND ENHANCE COVID-19 VACCINATION RATES. THE AWARD IS PART OF THE AMERICAN RESCUE PLAN TO ACCELERATE U.S. RECOVERY FROM COVID-19 AND ITS ECONOMIC IMPACTS. HRSA-FUNDED FQHCS ARE COMMUNITY-BASED AND PATIENT-DIRECTED ORGANIZATIONS THAT DELIVER AFFORDABLE, ACCESSIBLE, HIGH QUALITY, AND COST-EFFECTIVE PRIMARY HEALTH CARE TO MEDICALLY UNDERSERVED COMMUNITIES AND VULNERABLE POPULATIONS. - ROCHESTER REGIONAL PROVIDED ONGOING EDUCATION REGARDING COVID-19 AND VACCINE ON MULTIPLE PLATFORMS INCLUDING: SOCIAL MEDIA, WEBSITE, MYCARE PATIENT PORTAL, PHONE MESSAGING, E-NEWSLETTER. MORE SPECIFICALLY: - RRH'S ""HEALTH HIVE,"" AN ONLINE PORTAL OF ARTICLES AND HELPFUL HINTS IN DEALING WITH THE PANDEMIC CHALLENGES AS WELL AS OTHER HEALTH RELATED TOPICS. DURING 2021, 75 ARTICLES WERE PUBLISHED, 25 RELATING TO COVID COVERING AREAS THAT INCLUDED: HOW TO SLOW THE SPREAD; HOW TO KEEP YOU AND YOUR FAMILY SAFE; IMPACT OF COVID ON VARIOUS TYPES OF UNDERLYING CONDITIONS; VACCINATION INFORMATION AND MANY OTHERS. - RRH PARTICIPATED IN OVER 350 NEWS ARTICLES, SPECIAL REPORTS, AND INTERVIEWS OVER A VARIETY OF MEDIUMS INCLUDING TV, RADIO AND PRINTED NEWS ARTICLES. ADDITIONALLY, RRH MADE OVER 2,500 SOCIAL MEDIA POSTS ACROSS MULTIPLE PLATFORMS INCLUDING FACEBOOK, INSTAGRAM, TWITTER AND LINKEDIN. - THE ROCHESTER REGIONAL HEALTH DIVERSITY, EQUITY AND INCLUSION OFFICE HOSTED COMMUNITY CONVERSATIONS WITH VARIOUS COMMUNITY AND CHURCH GROUPS. ATTENDEES HAVE JOINED FROM ROCHESTER AND ALSO THROUGHOUT OTHER PARTS OF THE US. - RRH ESTABLISHED AND CONTINUES TO MAINTAIN COLLABORATIVE PARTNERSHIPS TO ENSURE THOSE MOST VULNERABLE IN THE COMMUNITY ARE WELL SERVED INCLUDING: - COMMUNITY 1A ELIGIBLE DRIVE-THRU CLINIC; IN PARTNERSHIP WITH FINGER LAKES VACCINE HUB - FQHC AND SAFETY NET POPULATIONS - POP-UP CLINIC FOR LATINX COMMUNITY AT THE JACKSON R-CENTER (COMMUNITY RECREATION CENTER) - ONGOING SUPPORT FOR LOCAL HEALTH DEPARTMENT RUN CLINICS, SUCH AS GENESEE COUNTY AND WAYNE COUNTY - TONAWANDA RESERVATION PARTNERSHIP - GENESEE COMMUNITY COLLEGE CLINIC - REGIONAL HEALTH REACH PROGRAMDURING 2021 ROCHESTER REGIONAL HEALTH WAS RECOGNIZED BY THE FOLLOWING:- COMMUNITY PARTNERSHIP AWARD FROM THE LOUIS S. WOLK JEWISH COMMUNITY CENTER OF ROCHESTER (JCC). SINCE 2019, RRH AND JCC HAVE PARTNERED TO BRING HEALTH AND WELLNESS SERVICES TO JCC MEMBERS. RRH CONTINUES TO BE AN UNWAVERING PARTNER AND RESOURCE TO THE JCC THROUGHOUT THE PANDEMIC. - TEN ROCHESTER REGIONAL HEALTH EMPLOYEES WERE NAMED A 2021 HEALTH CARE HERO BY THE ROCHESTER BUSINESS JOURNAL. THESE HEROES WERE HONORED DURING A VIRTUAL CEREMONY IN MAY FOR THEIR EXCELLENCE AND EFFORTS IN MAKING A SIGNIFICANT IMPACT ON THE QUALITY OF HEALTH CARE IN THE AREA. IN ADDITION, THE SANDS-CONSTELLATION CENTER FOR CRITICAL CARE HAS BEEN RECOGNIZED AS A HERO IN HEALTH CARE INNOVATION.- ROCHESTER REGIONAL HEALTH WAS RECENTLY NAMED A FOUNDING MEMBER OF THE AMERICAN COLLEGE OF LIFESTYLE MEDICINE'S NEW HEALTH SYSTEMS COUNCIL, A GROUP OF 20 HEALTH SYSTEMS READY TO PIONEER THE INTEGRATION OF LIFESTYLE MEDICINE INTO HEALTH CARE DELIVERY. LIFESTYLE MEDICINE IS DESIGNED TO HELP PATIENTS USE HEALTHY DIET, PHYSICAL ACTIVITY, RESTORATIVE SLEEP, STRESS MANAGEMENT, AVOIDANCE OF RISKY SUBSTANCES, AND POSITIVE SOCIAL CONNECTION TO HELP PREVENT, TREAT AND EVEN REVERSE CHRONIC LIFESTYLE-RELATED CONDITIONS, INCLUDING OBESITY, DIABETES, AND HYPERTENSION.- RESEARCHERS FROM ROCHESTER REGIONAL HEALTH WERE HONORED AT THE AMERICAN COLLEGE OF FOOT AND ANKLE SURGEONS ANNUAL SCIENTIFIC CONFERENCE FOR THEIR SCIENTIFIC PAPER, ""PREDICTIVE VALUE OF MRSA NARES COLONIZATION IN DIABETIC FOOT INFECTIONS: A SYSTEMATIC REVIEW AND BIVARIATE RANDOM EFFECTS META-ANALYSIS."" OUT OF MORE THAN 150 RESEARCH PAPERS SUBMITTED, ONLY SIX WERE SELECTED FOR RECOGNITIONTHE BEST OF THE BEST FROM TOP ORGANIZATIONS NATIONWIDE. - THE HEALTHCARE DIVERSITY COUNCIL GRANTED ROCHESTER REGIONAL HEALTH A TOP 3 HEALTHCARE DIVERSITY ORGANIZATIONS AWARD. THE COUNCIL COMMENDED ROCHESTER REGIONAL'S DIVERSITY, EQUITY & INCLUSION (DEI) INITIATIVES TO REDUCE HEALTHCARE DISPARITIES IN UNDERSERVED COMMUNITIES; RECRUIT AND RETAIN A DIVERSE WORKFORCE; AND IMPLEMENT COMMUNITY CONVERSATIONS SURROUNDING COVID-19. THE HEALTHCARE DIVERSITY COUNCIL IS AN ORGANIZATION DEVOTED TO PROMOTING AN INCLUSIVE ENVIRONMENT OF CARE AT MEDICAL INSTITUTIONS NATIONWIDE. - RRH WAS AWARDED THE ""SYSTEM FOR CHANGE"" HONOR FROM PRACTICE GREENHEALTH, THE LEADING US MEMBERSHIP ORGANIZATION FOR SUSTAINABLE HEALTH CARE. ROCHESTER REGIONAL UNDERSTANDS THAT A HEALTHY ENVIRONMENT IS ESSENTIAL FOR A HEALTHY COMMUNITY AND IS REDUCING WASTE, ELIMINATING TOXINS, AND CREATING A MORE SUSTAINABLE COMMUNITY NOW AND FOR THE FUTURE. PRACTICE GREENHEALTH RECOGNIZED RRH FOR THEIR ONGOING COMMITMENT TO IMPROVING ENVIRONMENTAL PERFORMANCE AND EFFORTS TO BUILD SUSTAINABILITY INTO THE INSTITUTIONAL OPERATIONS. - ROCHESTER REGIONAL HEALTH IS ONE OF EIGHT ORGANIZATIONS WORLDWIDE TO BE RECOGNIZED BY GENESYS FOR ITS CUSTOMER INNOVATION AWARDS. RRH EARNED THE CX MOVER AWARD FOR THEIR CLOUD IMPLEMENTATION WITH GENESYS. WHEN THE PANDEMIC FIRST EMERGED, RRH MOVED SEVERAL KEY DEPARTMENTS TO THE CLOUD, ALLOWING HUNDREDS OF STAFF TO BEGIN PRODUCTIVELY WORKING REMOTELY ALMOST OVERNIGHT, AS WELL AS CREATING FOCUSED PHONE LINES, INCLUDING THE EMPLOYEE COVID-19 HOTLINE.- ROCHESTER REGIONAL HEALTH'S SPECIALTY PHARMACY EARNED A THREE-YEAR ACCREDITATION FROM THE UTILIZATION REVIEW ACCREDITATION COMMISSION (URAC). THIS TREMENDOUS ACCOMPLISHMENT DEMONSTRATES THE SPECIALTY PHARMACY TEAM'S DEDICATION TO PATIENT EDUCATION, SAFETY, OUTCOMES, AND HIGH-QUALITY CARE AS WELL AS ITS COMMITMENT TO FOLLOWING INDUSTRY BEST PRACTICES. THIS NEWS COMES JUST ONE YEAR AFTER THE SPECIALTY PHARMACY RECEIVED ACCREDITATION FROM THE ACCREDITATION COMMISSION FOR HEALTH CARE (ACHC) IN NOVEMBER 2020.THROUGH THESE ACCREDITATIONS, SPECIALTY PHARMACY WILL CONTINUE TO STRENGTHEN ITS SERVICES FOR PATIENTS WITH CHRONIC AND COMPLEX CONDITIONS."

PART VI, LINE 6 (CON'T):
"- RRH RECEIVED STAGE 7 VALIDATION FROM THE HEALTHCARE INFORMATION AND MANAGEMENT SYSTEMS SOCIETY (HIMSS) FOR UNITED MEMORIAL MEDICAL CENTER AND UNITY SPECIALTY HOSPITAL AND REVALIDATION FOR CLIFTON SPRINGS HOSPITAL & CLINIC, NEWARK-WAYNE COMMUNITY HOSPITAL, ROCHESTER GENERAL HOSPITAL AND UNITY HOSPITAL. THE STAGE 7 AWARD REPRESENTS THE HEALTH SYSTEM'S COMMITMENT TO OPTIMIZING CARECONNECT, OUR ELECTRONIC MEDICAL RECORD (EMR) ALONG WITH A HIGH LEVEL OF CLINICIAN ENGAGEMENT AND USE OF ANALYTICS TO DRIVE CARE AND SEAMLESSLY TRANSITION PATIENTS THROUGHOUT ALL PHASES OF CARE. STAGE 7 IS THE INDUSTRY'S HIGHEST STANDARD IN EVALUATING HOSPITALS ON THEIR UTILIZATION OF EMR FUNCTIONS. ONLY 220 ACUTE CARE FACILITIES NATIONWIDE HAVE EARNED THIS COVETED DESIGNATION, AND IN NEW YORK STATE ALONE, ROCHESTER REGIONAL HEALTH ACCOUNTS FOR OVER A THIRD OF THE NUMBER OF STAGE 7 HOSPITALS.- FOR THE FOURTH YEAR IN A ROW, THE COLLEGE OF HEALTHCARE INFORMATION MANAGEMENT EXECUTIVES (CHIME) HAS AWARDED RRH ITS ""DIGITAL HEALTH MOST WIRED"" QUALITY CERTIFICATION. RRH HAS BEEN NAMED A LEVEL 8 ORGANIZATION FOR ACUTE AND AMBULATORY CARE AND FOR THE FIRST TIME, RRH ACHIEVED LEVEL 9 STATUS IN LONG TERM CARE. CHIME GRANTS ""MOST WIRED"" RECOGNITION TO THE NATION'S TOP DRIVERS OF DIGITAL HEALTH CARE INNOVATION. PARTICIPANTS ACHIEVING LEVELS 7 OR MORE OUT OF A POSSIBLE 10 EARN CERTIFICATION AS HIGH ACHIEVERS. RRH IS THE ONLY HEALTH SYSTEM IN WESTERN NEW YORK TO BE CERTIFIED AS A HIGH ACHIEVER.- FOR THE SECOND YEAR IN A ROW, ROCHESTER REGIONAL HEALTH HAS BEEN NAMED A SCREENING CENTER OF EXCELLENCE (SCOE) BY THE GO2 FOUNDATION FOR LUNG CANCER FOR THEIR ONGOING COMMITMENT TO RESPONSIBLE LUNG CANCER SCREENING. LUNG CANCER REMAINS THE LEADING CAUSE OF CANCER DEATHS IN THE US, BUT WITH LOW DOSE COMPUTED TOMOGRAPHY (LDCT) SCANS, LUNG CANCER CAN BE DETECTED IN ITS EARLY STAGES, WHEN IT'S EASIER TO TREAT AND CURE. RRH'S LUNG CANCER SCREENING PROGRAM PROVIDES QUICK, PAINLESS, NON-INVASIVE SCANS, PROVEN TO BE THE BEST WAY TO DETECT LUNG CANCER EARLY, AND COMPLIES WITH COMPREHENSIVE STANDARDS BASED ON BEST PRACTICES IN THE INDUSTRY.- LONG AN INDUSTRY LEADER IN ENVIRONMENTAL SUSTAINABILITY, RRH HAS EARNED U.S. ENVIRONMENTAL PROTECTION AGENCY ENERGY STAR CERTIFICATION FOR SUPERIOR ENERGY EFFICIENCY AT RIEDMAN CAMPUS. THE BUILDING'S SCORE OF 80 MEANS THAT RIEDMAN CAMPUS IS MORE ENERGY EFFICIENT THAN 80 PERCENT OF SIMILAR PROPERTIES NATIONWIDE! IT'S CURRENTLY THE ONLY OFFICE BUILDING IN THE ROCHESTER REGION TO ACHIEVE THIS RECOGNITION IN 2021.OTHER ACCOMPLISHMENTS IN 2021 INCLUDE:- IN COMPLIANCE WITH A NEW 2021 FEDERAL LAW, RRH HAS POSTED A MASTER LIST OF CHARGES AND CONTRACT RATES ON THEIR WEBSITE FOR PROVIDED ITEMS AND SERVICES. A NEW PATIENT ESTIMATES SELF-SERVICE TOOL WAS ALSO LAUNCHED TO PROVIDE REAL-TIME ESTIMATES FOR PATIENTS THAT DETAILS THEIR OUT-OF-POCKET RESPONSIBILITY. RRH PROVIDES QUALITY CARE TO PATIENTS, REGARDLESS OF ABILITY TO PAY AND IS COMMITTED TO TREATING ALL PATIENTS WITH COMPASSION AND PROVIDING THEM WITH EXCELLENT CARE THROUGH THE ENTIRE HEALTHCARE EXPERIENCE.- ROCHESTER REGIONAL HEALTH UNDERSTANDS THE IMPORTANCE OF STRINGENT PATIENT SAFETY MEASURES TO PROTECT THOSE WHO RELY ON THE SYSTEM FOR CARE. RRH SUCCESSFULLY IMPLEMENTED AN AMBITIOUS SYSTEM-WIDE POSITIVE PATIENT IDENTIFICATION (PPID) PROCESS, AND ALL IMPACTED INPATIENT NURSING UNITS RECENTLY ACHIEVED THEIR GOALS. A CORNERSTONE OF PATIENT SAFETY, PPID MEANS POSITIVE PATIENT IDENTIFICATION TO ENSURE THAT LABORATORY SPECIMENS ARE ATTRIBUTED TO THE CORRECT PATIENT THROUGHOUT A CLOSED LOOP PROCESS: FROM ORDERING TO LABORATORY PROCESSING AND REPORTING. IT INCLUDES BEDSIDE SCANNING OF THE PATIENT'S WRISTBAND AND THE SPECIMEN TUBE DURING COLLECTION. - IN MARCH 2021, RRH'S NEW DETERIORATION INDEX PREDICTIVE ANALYTICS TOOL WAS LAUNCHED TO HELP CLINICAL TEAMS MORE QUICKLY IDENTIFY PATIENTS AT RISK AND TAKE APPROPRIATE ACTION. THE DETERIORATION INDEX IS A SCORE THAT ASSESSES THE RISK OF DETERIORATION IN HOSPITALIZED ADULT PATIENTS. IT AUTO UPDATES EVERY 20 MINUTES BASED ON VITAL SIGNS, NURSING ASSESSMENTS, AND LAB PARAMETERS. THE TOOL SENDS REAL-TIME ALERTS TO NURSING TEAMS WHEN A PATIENT'S CONDITION CHANGES, ALLOWING EARLIER ASSESSMENT, AND, IF APPROPRIATE, OPPORTUNITY FOR INTERVENTION.- RRH IS NOW OFFERING TYTOCARE, A HAND-HELD MEDICAL EXAMINATION KIT THAT ALLOWS PROVIDERS TO GUIDE PATIENTS THROUGH MEDICAL EXAMS FROM THE COMFORT OF THEIR HOME, IN REAL-TIME. WHEN LINKED TO THE APP, THIS NEW TELEMEDICINE DEVICE CAN CAPTURE HEART AND LUNG SOUNDS, BODY TEMPERATURE, HEART RATE AND VIDEOS OR IMAGES OF INNER EARS, SKIN AND THROAT. THIS ENABLES PATIENTS TO SKIP THE WAITING ROOM AND RECEIVE ACCURATE DIAGNOSES AND TREATMENTS, INCLUDING PRESCRIPTIONS, FOR MANY COMMON CONDITIONS.ROCHESTER GENERAL HOSPITAL (RGH), THE FLAGSHIP OF ROCHESTER REGIONAL HEALTH, IS A REGIONAL LEADER IN HEALTH CARE. THIS 528-BED ACUTE CARE, TEACHING HOSPITAL SERVES THE GREATER ROCHESTER, NY REGION AND BEYOND. ROCHESTER GENERAL HOSPITAL'S NATIONALLY RECOGNIZED PROGRAMS HAVE CONSISTENTLY DEMONSTRATED QUALITY OUTCOMES THAT POSITIVELY IMPACT PATIENTS, THEIR FAMILIES AND THE ENTIRE COMMUNITY. ROCHESTER GENERAL PROVIDES CARE TO MORE MONROE COUNTY RESIDENTS THAN ANY OTHER HOSPITAL IN THE REGION AND, AS A TERTIARY CARE FACILITY, HAS STRONG REFERRAL RELATIONSHIPS WITH SEVERAL REGIONAL HOSPITALS. ROCHESTER GENERAL OFFERS A FULL ARRAY OF SERVICES TO MEET THE MEDICAL NEEDS OF UPSTATE NEW YORK, INCLUDING NATIONALLY RECOGNIZED PROGRAMS IN CARDIAC, CANCER, ORTHOPEDIC, VASCULAR, SURGICAL, STROKE AND DIABETES CARE. RGH IS HOME TO A NUMBER OF CENTERS OF EXCELLENCE INCLUDING THE LIPSON CANCER INSTITUTE AND THE SANDS-CONSTELLATION HEART INSTITUTE. HIGH QUALITY CLINICAL CARE PROVIDED AT ROCHESTER GENERAL IS AMPLIFIED BY RELATIONSHIPS AND AFFILIATIONS WITH NATIONALLY RENOWNED INSTITUTIONS SUCH AS THE CLEVELAND CLINIC (FOR CARDIAC CARE) AND ROSWELL PARK CANCER INSTITUTE.AS WITH THE OVERALL HEALTH SYSTEM, ROCHESTER GENERAL HOSPITAL WORKS TIRELESSLY TO EXPAND CARE AND IMPROVE ITS FACILITIES AND BRING STATE-OF-THE-ART MEDICAL EQUIPMENT AND PROCEDURES TO OUR PATIENTS AND COMMUNITY. DURING 2021 SOME OF THE MAJOR IMPROVEMENTS INCLUDE THE FOLLOWING:- THE INAUGURAL CLASS OF STUDENTS AT THE ROCHESTER GENERAL COLLEGE OF HEALTH CAREERS ENROLLED IN THE NURSING ASSOCIATE OF APPLIED SCIENCE (AAS) PROGRAM TO PREPARE THEM FOR A CAREER IN NURSING BY BUILDING UPON THE KNOWLEDGE AND SKILLS THAT A LICENSED PRACTICAL NURSE POSSESSES, WHILE FOCUSING ON THE ROLE TRANSITION TO REGISTERED NURSE.- ROCHESTER GENERAL HOSPITAL IS THE FIRST HOSPITAL IN UPSTATE NEW YORK TO USE THE GORE EXCLUDER CONFORMABLE AAA ENDOPROSTHESIS WITH ACTIVE CONTROL SYSTEM. THIS SYSTEM IS A FIRST OF ITS KIND TREATMENT OPTION FOR PATIENTS WHO REQUIRE ENDOVASCULAR ANEURYSM REPAIR, WHICH IF LEFT UNTREATED IS THE RESULT OF A RUPTURED ANEURYSM, A LEADING CAUSE OF DEATH IN THE UNITED STATES. THE NEW FORM OF TREATMENT FOR AN ABDOMINAL AORTIC ANEURISM (AAA) IS COMPRISED OF A CONFORMABLE STENT GRAFT, ENHANCED DEVICE POSITIONING AND OPTIONAL ANGULATION CONTROL. THIS GIVES PHYSICIANS MORE CONTROL, REDUCES THE RISK FOR COMPLICATIONS AND SIGNIFICANTLY CUTS DOWN A PATIENT'S HOSPITAL RECOVERY PERIOD. - TWO OBSTETRICAL OPERATING ROOMS HAVE BEEN TEMPORARILY RELOCATED TO KICK OFF PHASE 1 OF CONSTRUCTION AND RENOVATION OF THE THIRD FLOOR WOMEN'S HEALTH LABOR & DELIVERY DEPARTMENT. THE PROJECT INCLUDES OPERATING ROOM UPGRADES AND ALL NEW TRIAGE BAYS, HIGH-RISK OBSERVATION ROOMS, LABOR & DELIVERY ROOMS, AND RECOVERY ROOMS. CONSTRUCTION IS SLATED TO BE COMPLETE IN 2022. - ROCHESTER GENERAL HOSPITAL NOW HAS A DEDICATED CARDIAC INTENSIVE CARE UNIT (CICU), STAFFED BY CARDIAC-TRAINED PROVIDERS AND NURSES. LOCATED ON THE SECOND FLOOR (2100 UNIT) OF THE HOSPITAL, THE NEW CICU SPACE WILL ENABLE THE EXPERT TEAM TO ADVANCE CARE FOR CRITICALLY ILL CARDIAC PATIENTS. THE CICU WILL GRADUALLY EXPAND TO INCLUDE UP TO 12 BEDS.DURING 2021 ROCHESTER GENERAL HOSPITAL WAS RECOGNIZED BY THE FOLLOWING:- FOR THE THIRD CONSECUTIVE YEAR, ROCHESTER GENERAL HOSPITAL HAS BEEN NAMED AMONG AMERICA'S TOP 50 HOSPITALS BY HEALTHGRADES, A LEADING INDEPENDENT RATINGS COMPANY. THIS PLACES RGH AS THE ONLY HOSPITAL IN UPSTATE NEW YORK TO RANK AMONG THE TOP 1% NATIONWIDE IN OVERALL CLINICAL EXCELLENCE AND SUPERIOR CLINICAL OUTCOMES. EVEN UNDER THE EXTREME CHALLENGES OF FIGHTING THE PANDEMIC, THIS AWARD IS REPRESENTATIVE OF HOW ALL OF TEAMS ACROSS THE HEALTH SYSTEM HAVE SET HIGHER STANDARDS OF CARE. TO ARRIVE AT ITS 2021 RANKINGS, HEALTHGRADES USED THREE YEARS OF MEDICARE PATIENT DATA TO EVALUATE THE PERFORMANCE OF NEARLY 4,500 HOSPITALS NATIONWIDE IN THE TREATMENT OF 32 CONDITIONS AND PROCEDURES INCLUDING HEART ATTACK, PNEUMONIA, AND SEPSIS. HEALTHGRADES FOUND PATIENTS TREATED AT A FACILITY DESIGNATED AS ONE OF ITS 2021 BEST HOSPITALS HAD A 27.4 PERCENT LOWER RISK OF DEATH COMPARED TO PATIENTS TREATED AT OTHER HOSPITALS."

PART VI, LINE 6 (CON'T):
- ROCHESTER GENERAL HOSPITAL WAS NATIONALLY RECOGNIZED BY EXCELLUS BLUECROSS BLUESHIELD WITH A BLUE DISTINCTION CENTER+ FOR MATERNITY CARE.- ROCHESTER GENERAL HOSPITAL IS THE ONLY HOSPITAL IN WESTERN AND CENTRAL NEW YORK RECOGNIZED AS A CENTER OF EXCELLENCE BY THE HYPERTROPHIC CARDIOMYOPATHY ASSOCIATION (HCMA). THIS RECOGNITION REPRESENTS THE COLLABORATIVE EFFORT OF EXPERTS FROM DIFFERENT AREAS OF MEDICINE TO COME TOGETHER TO TREAT A SERIOUS DISEASE. - THE ROCHESTER GENERAL STROKE AND DIABETES TEAMS EARNED HIGH HONORS FROM THE AMERICAN HEART ASSOCIATION FOR CONTINUING TO PROVIDE HIGH QUALITY CARE TO THE COMMUNITY. - ROCHESTER GENERAL HOSPITAL'S DIALYSIS QUALITY NURSES RECEIVED THE NEPHROLOGY NURSING COMMISSION'S 2021 QUALITY IMPROVEMENT AWARD FOR THEIR PROJECT THAT IMPROVED HEPATITIS B VACCINE RESPONSE BY SWITCHING FROM TRADITIONAL HEPATITIS B VACCINES TO HEPLISAV-B. MONITORING RESULTS FOR MORE THAN SIX MONTHS, THE TEAM SAW THE VACCINE RESPONSE RATE RISE FROM APPROXIMATELY 65% TO 75%. WITH THAT IMPROVEMENT, RGH HAS NOW TRANSITIONED DIALYSIS PATIENTS TO HEPLISAV-B FOR ALL HEPATITIS B VACCINES.- ROCHESTER GENERAL HOSPITAL WAS NAMED A GOLD CERTIFIED SAFE SLEEP CHAMPION BY CRIBS FOR KIDS. THIS IS THE HIGHEST DESIGNATION AND RECOGNIZES HOSPITALS THAT DEMONSTRATE A COMMITMENT TO REDUCING INFANT SLEEP-RELATED DEATHS THROUGH EDUCATION AND PROMOTION OF THE BEST SAFE SLEEP PRACTICES. ROCHESTER GENERAL MEDICAL GROUP (RGMG) OPERATES AS A DIVISION OF RGH. RGMG HAS MORE THAN 40 PRACTICES IN MONROE AND WAYNE COUNTIES WITH SPECIALTIES IN ALLERGY/RHEUMATOLOGY, DERMATOLOGY, DIABETES/ENDOCRINOLOGY, FAMILY MEDICINE, GERIATRICS, INTERNAL MEDICINE, NUTRITION & WEIGHT MANAGEMENT, ORTHOPEDICS, PEDIATRICS, PHYSICAL MEDICINE & REHABILITATION, VASCULAR SURGERY & VEIN CARE AND WOMEN'S HEALTH (OB/GYN). IN ADDITION TO HOSPITAL LOCATIONS, RGMG ALSO OPERATES TWO FULL-SERVICE OUTREACH CAMPUSES AT ALEXANDER PARK AND LINDEN OAKS.UNITY HOSPITAL (UH) IS A 471-BED RECENTLY RENOVATED HOSPITAL LOCATED IN THE TOWN OF GREECE. KEY PROGRAMS AND CENTERS INCLUDE CHEMICAL DEPENDENCY, BRAIN INJURY & REHABILITATION, JOINT REPLACEMENT CENTER, FAMILY BIRTH PLACE, SPINE CENTER, DIABETES CENTER, STROKE CENTER, AND EMERGENCY CENTER. UNITY HOSPITAL HAS CONTINUED TO EXPAND CARE AND IMPROVE ITS PATIENT FOCUSED SERVICES. DURING 2021 SOME OF THE MAJOR PROGRAM INITIATIVES INCLUDED THE FOLLOWING:- THE ROCHESTER REGIONAL HEALTH BEHAVIORAL HEALTH ACCESS AND CRISIS CENTER (BHACC), LOCATED ON THE UNITY HOSPITAL, ST. MARY'S CAMPUS, EXPANDED TO A 24/7 OPERATION IN 2021. BHACC OPENED IN OCTOBER 2018 AND SINCE THEN, THE TEAMS HAVE HELPED MORE THAN 3,400 PATIENTS IN THE FACILITY AND MORE THAN 830 THROUGH MOBILE RESPONSE EFFORTS. - RENOVATIONS TO MODERNIZE UNITY HOSPITAL'S IMAGING CAPABILITIES HAVE NOW COME TO FRUITION WITH ROBUST NEW CAPABILITIES. WITH THE SECOND OF TWO NEW 64-SLICE CT SCANNERS NOW OPERATIONAL, UNITY RADIOLOGY TEAMS CAN OFFER A WIDE RANGE OF INTERVENTIONAL PROCEDURES, INCLUDING BIOPSIES, DRAINAGES, AND ASPIRATIONS. THE INNOVATIVE PROJECT ENABLES THE TEAMS TO DELIVER HIGHER QUALITY IMAGING WHILE ENSURING FASTER TURNAROUND TIMES TO BETTER SERVE PATIENTS. AS PART OF THIS INCREDIBLE TRANSFORMATION, UNITY WILL SOON DEPLOY ROBUST STROKE IMAGING SOFTWARE (CT PERFUSION) EQUIPPED WITH RAPID AI TECHNOLOGY.- UNITY HOSPITAL HAS KICKED OFF CONSTRUCTION ON ANOTHER MAJOR UPGRADE OF ITS IMAGING DEPARTMENT. COMING IN EARLY 2022: NEW MRI MACHINE; NEW MODERNIZED RECEPTION AREA; ENHANCED STAFF AND ADMINISTRATION SPACES. THE RESULT WILL BE MORE-POWERFUL IMAGING CAPABILITIES, WHICH WILL HELP IMPROVE THE PATIENT EXPERIENCE.RECOGNITIONS AND AWARDS BESTOWED UPON UNITY HOSPITAL IN 2021 INCLUDE:- NATIONALLY RECOGNIZED BY EXCELLUS BLUECROSS BLUESHIELD WITH A BLUE DISTINCTION CENTER+ FOR MATERNITY CARE.- UNITY HOSPITAL IS THE FIRST IN THE NATION TO ACHIEVE LEVEL 1COMPREHENSIVE EXCELLENCE VERIFICATION STATUS FROM THE AMERICAN COLLEGE OF SURGEONS GERIATRIC SURGERY VERIFICATION PROGRAM (ACS GSV). THIS IS A TESTAMENT TO UNITY'S INDUSTRY-LEADING ROLE IN IMPROVING SURGICAL OUTCOMES FOR VULNERABLE GERIATRIC PATIENTS. IN 2019, THE GSV PROGRAM INTRODUCED 30 NEW SURGICAL STANDARDS DESIGNED TO SYSTEMATICALLY IMPROVE SURGICAL CARE AND OUTCOMES FOR OLDER ADULTS. BY IDENTIFYING GERIATRIC SURGERY PATIENTS AT HIGHER RISK OF DELIRIUM, FUNCTIONAL DECLINE, AND OTHER COMPLICATIONS, THESE STANDARDS HELP PATIENTS GET HOME SOONER AND IN BETTER SHAPE. UNITY HOSPITAL WAS ONE OF EIGHT HOSPITALS NATIONWIDE TO PILOT THE PROGRAM. NOW, IT'S THE FIRST TO ACHIEVE THE HIGHEST LEVEL OF ACS VERIFICATION. THIS IS EVEN MORE MEANINGFUL NOW AS COVID-19 BRINGS SPECIAL RISKS TO OLDER PATIENTS. - UNITY HOSPITAL ACHIEVED ITS FIRST MAGNET DESIGNATION ON AUGUST 20, ALONG WITH THREE EXEMPLARS FOR INDUSTRY-LEADING PERFORMANCE. FEWER THAN NINE PERCENT OF HOSPITALS IN THE U.S. ARE AWARDED MAGNETTHE INTERNATIONALLY RECOGNIZED GOLD STANDARD OF EXCELLENCE IN THE NURSING PROFESSIONBY THE AMERICAN NURSES CREDENTIALING CENTER (ANCC). UNITY NOW JOINS THE RANKS OF ROCHESTER GENERAL AND NEWARK-WAYNE COMMUNITY HOSPITALS TO REACH THIS MILESTONE. THE ANCC AWARDS MAGNET TO ORGANIZATIONS THAT PROVIDE THE HIGHEST QUALITY OF CARE. THE APPROVAL PROCESS INVOLVES A SITE VISIT AND INTERVIEWS, AS WELL AS QUALITY MEASURES THAT DEMONSTRATE COLLABORATION AMONGST TEAMS AND COORDINATION ACROSS SPECIALTIES. TO SUCCEED, NURSING TEAMS MUST HAVE PATIENT-FIRST QUALITIES HARD-WIRED INTO THEIR CULTURE AND VALUES. - UNITY RECEIVED PRIMARY STROKE CENTER CERTIFICATION FROM DNV HEALTHCARE. THE CERTIFICATION AFFIRMS UNITY'S COMMITMENT TO PROVIDING THE FULL SPECTRUM OF HIGH QUALITY STROKE CARE FROM DIAGNOSIS AND TREATMENT TO REHABILITATION AND EDUCATION. - THE INFECTIOUS DISEASES SOCIETY OF AMERICA (IDSA) HAS ONCE AGAIN (THIRD YEAR IN A ROW) DESIGNATED UNITY HOSPITAL AN ANTIMICROBIAL STEWARDSHIP CENTER OF EXCELLENCE FOR PROFESSIONAL EXCELLENCE IN STEWARDSHIP AND PROVIDING SIGNIFICANT SERVICE TO THE FIELD. THE IDSA IS A COMMUNITY OF MORE THAN 12,000 PHYSICIANS, SCIENTISTS, AND PUBLIC-HEALTH EXPERTS WHO SPECIALIZE IN INFECTIOUS BASED NATIONAL GUIDELINES TO IDENTIFY INSTITUTIONS THAT EFFECTIVELY OPTIMIZE ANTIMICROBIAL USE AND COMBAT ANTIMICROBIAL RESISTANCE. - THE STROKE AND DIABETES TEAMS AT UNITY EARNED HIGH HONORS FROM THE AMERICAN HEART ASSOCIATION, AND FOR CONTINUING TO PROVIDE HIGH QUALITY CARE TO THE COMMUNITY. - THE UNITY HOSPITAL EMERGENCY OBSERVATION UNIT EARNED THE SILVER-LEVEL BEACON AWARD FOR EXCELLENCE FROM THE AMERICAN ASSOCIATION OF CRITICAL-CARE NURSES (AACN). THIS IS THE FIRST EMERGENCY OBSERVATION UNIT IN THE NATION TO WIN A BEACONAN AMAZING HONOR AND TESTAMENT TO THE UNITY TEAM'S HARD WORK AND COMMITMENT TO SAFE, PATIENT-CENTERED, EVIDENCE-BASED CARE TO PATIENTS AND FAMILIES. BEACON AWARDS RECOGNIZE HOSPITAL UNITS THAT EXEMPLIFY EXCELLENCE IN PROFESSIONAL PRACTICE, PATIENT CARE, AND OUTCOMES. RRH HOLDS 29 BEACON AWARDSTHE MOST OF ANY HOSPITAL SYSTEM IN THE COUNTRY.- THE HEALTHCARE ASSOCIATION OF NEW YORK STATE (HANYS) IS PUTTING THE SPOTLIGHT ON UNITY HOSPITAL FOR ITS SUCCESSFUL PROJECT TO INCREASE BREASTFEEDING RATES. BREASTFEEDING PROVIDES EXCEPTIONAL NUTRITIONAL AND IMMUNOLOGICAL BENEFITS TO NEWBORNS. TO PROMOTE BREASTFEEDING AND THEREBY IMPROVE CARE OUTCOMES, UNITY FORMED A MULTIDISCIPLINARY TASK FORCE TO IMPLEMENT TEN STEPS TO SUCCESSFUL BREASTFEEDING. THE RESULT WAS A 9.14% RISE IN BREASTFEEDING INITIATING RATESMORE THAN ENOUGH FOR UNITY TO ACHIEVE BABY FRIENDLY DESIGNATION. NOW, THE SUCCESSFUL PRENATAL BREASTFEEDING EDUCATION PROGRAM FOR PATIENTS IS ACTIVE ACROSS ALL RRH OB/GYN AND MIDWIFERY PRACTICES.- THE UNITY HOSPITAL JOINT REPLACEMENT CENTER RECEIVED THE ORTHOPEDIC CENTER OF EXCELLENCE DESIGNATION FROM DNV HEALTHCARE. THIS PARTICULAR DESIGNATION WAS OBTAINED BY ACHIEVING CERTIFICATION IN THREE ORTHOPEDIC SERVICE LINE PROGRAMS: HIP AND KNEE REPLACEMENT, SHOULDER SURGERY PROGRAM AND FOOT AND ANKLE SURGERY PROGRAM. UNITY MEDICAL GROUP OPERATES AS A DIVISION OF UNITY HOSPITAL. UNITY MEDICAL GROUP HAS 28 OFFICE- AND HOSPITAL-BASED LOCATIONS IN MONROE AND GENESEE COUNTY. THE SERVICES OFFERED BY UNITY MEDICAL GROUP INCLUDE GERIATRICS, PALLIATIVE CARE, SKILLED NURSING HOME SUPPORT, ENDOCRINOLOGY, DENTAL CARE, INTERNAL MEDICINE, PEDIATRICS, FAMILY MEDICINE, OBSTETRICS, GYNECOLOGY, PULMONARY SERVICES, SLEEP SERVICES, INFECTIOUS DISEASE TREATMENT, ORTHOPEDIC SPINE TREATMENT, PROGRESSIVE NEUROVASCULAR SERVICE WITH NEUROLOGY SPECIALTY OUTPATIENT CARE AND ENDOVASCULAR SURGICAL ACUTE CARE. THERE ARE ALSO A SPECIALIZED VASCULAR SURGERY GROUP AND NEPHROLOGY WITH COMPREHENSIVE DIALYSIS SERVICES.

PART VI, LINE 6 (CON'T):
NEWARK-WAYNE COMMUNITY HOSPITAL (NWCH) HAS SERVED GENERATIONS OF WAYNE COUNTY RESIDENTS SINCE 1957, AND MANY HAVE BECOME MEMBERS OF OUR GROWING HEALTHCARE FAMILY. WITH NEW, LEADING-EDGE MEDICAL TECHNOLOGY, A DIRECT PARTNERSHIP WITH ROCHESTER REGIONAL HEALTH, AND HIGHLY TRAINED STAFF, NWCH CONTINUES TO GROW IN EVERY ASPECT OF ITS HEALTHCARE DELIVERY. THE HOSPITAL IS LICENSED TO OPERATE 300 BEDS OFFERING SERVICES INCLUDING CARDIOLOGY, OBSTETRICS AND GYNECOLOGY, ORTHOPEDICS AND PULMONARY CARE, AS WELL AS AN INNOVATIVE TELEMEDICINE PROGRAM. NWCH ALSO OFFERS A FULL ARRAY OF OUTPATIENT SERVICES INCLUDING AN EMERGENCY DEPARTMENT, CARDIAC REHABILITATION, LAB SERVICES, DIAGNOSTIC IMAGING, REHABILITATION SERVICES, AND LAB DRAW STATIONS AND PATIENT IMAGING UNITS IN OTHER PARTS OF WAYNE COUNTY. IN 1997, NWCH ESTABLISHED THE WAYNE COUNTY RURAL HEALTH NETWORK (WCRHN) TO ENCOURAGE GREATER COLLABORATION AMONG HEALTH AND SOCIAL SERVICE AGENCIES WITHIN WAYNE COUNTY IN ORDER TO PROVIDE GREATER ACCESS TO NEEDED SERVICES AND TO DEVELOP INNOVATIVE PROGRAMS TO BETTER MEET IDENTIFIED NEEDS. WCRHN IS ONE OF 35 SUCH NETWORKS IN NYS. NWCH WAS CHOSEN AS A BENCHMARK IN THE SOCIOECONOMIC FACTORS CATEGORY OF THE AMERICAN HOSPITAL ASSOCIATION (AHA) PUBLICATION, COMMUNITY CONNECTIONS: IDEAS & INNOVATIONS FOR HOSPITAL LEADERS: CASE EXAMPLES. ADDITIONALLY, NEWARK-WAYNE IS A NEW YORK STATE-DESIGNATED STROKE CENTER, A NICHE (NURSES IMPROVING CARE FOR HEALTHSYSTEM ELDERS) EXEMPLAR HOSPITAL. REHABILITATIVE AND LONG-TERM CARE SERVICES ARE PROVIDED THROUGH DEMAY LIVING CENTER, AN ATTACHED FACILITY.NWCH EXPANDED ACCESS TO SPECIALIZED SERVICES. BEGINNING IN MAY 2021 THORACIC SURGERY CONSULTS, ASSESSMENTS, AND FOLLOW-UP APPOINTMENTS WILL BE AVAILABLE ON SELECT DAYS EACH MONTH AT NEWARK-WAYNE COMMUNITY HOSPITAL.RECOGNITIONS, DESIGNATIONS AND AWARDS GRANTED TO NWCH IN 2021 INCLUDE:- THE POST-ANESTHESIA CARE UNITS (PACU) AT NEWARK WAYNE COMMUNITY HOSPITAL ONCE AGAIN RECEIVED THE AMERICAN BOARD OF PERIANESTHESIA NURSING CERTIFICATION ACHIEVEMENT AWARD. THIS AWARD IS A TESTAMENT TO THE HIGH-QUALITY OF PATIENT CARE PROVIDED. THE PACU TEAMS RECEIVED THE PRESTIGIOUS, NATIONAL AWARD BECAUSE 75% OF THEIR ELIGIBLE PERIANESTHESIA NURSES ACHIEVED CPAN AND/OR CAPA CERTIFICATION.- NWCH EARNED THE 2021 WORKPLACE PARTNERSHIP FOR LIFE CAMPAIGN PLATINUM AWARD, THE HIGHEST HONOR FOR THIS NATIONAL INITIATIVE, RECOGNIZING EFFORTS TO RAISE AWARENESS AMONG EMPLOYEES, PATIENTS, VISITORS, AND THE COMMUNITY OF THE IMPORTANCE OF ENROLLING NEW ORGAN, EYE AND TISSUE DONORS. THROUGH MULTIPLE EVENTS AND AWARENESS EFFORTS, NWCH ENROLLED 370 NEW DONORS. - NWCH EARNED THE 2021 CERTIFIED NURSE OPERATING ROOM (CNOR) STRONG AWARD FROM THE COMPETENCY & CREDENTIALING INSTITUTE. THIS IS THE THIRD CONSECUTIVE YEAR THE TEAM HAS EARNED THE AWARD. THE NATIONAL DESIGNATION IS GIVEN TO FACILITIES WITH AT LEAST 50 PERCENT OF THEIR PERIOPERATIVE NURSING STAFF CNOR-CERTIFIED. RECEIVING THE DESIGNATION VALIDATES NEWARK-WAYNE NURSES' SPECIALIZED KNOWLEDGE AND SKILLS, AND IS A TESTAMENT TO THEIR COMMITMENT TO NURSING EXCELLENCE AND OUTSTANDING PATIENT CARE.- NWCH WAS NATIONALLY RECOGNIZED BY EXCELLUS BLUECROSS BLUESHIELD WITH A BLUE DISTINCTION CENTER+ FOR MATERNITY CARE DESIGNATION. THE TEAM RECEIVED THIS DISTINCTION FOR DELIVERING SAFE, HIGH-QUALITY CARE FOR ALL FAMILIES AND ENSURING A POSITIVE PATIENT EXPERIENCE.- NWCH RECEIVED LEVEL 3 BRONZE STANDARD ACCREDITATION AS PART OF THE GERIATRIC EMERGENCY DEPARTMENT ACCREDITATION PROGRAM (GEDA) FROM THE AMERICAN COLLEGE OF EMERGENCY PHYSICIANS. THE GEDA PROGRAM RECOGNIZES EMERGENCY DEPARTMENTS THAT PROVIDE THE HIGHEST STANDARD OF CARE FOR OLDER ADULTS THROUGH SEVERAL MEASURES, INCLUDING ENHANCED EDUCATION, GERIATRIC-FOCUSED POLICIES AND PROTOCOLS THAT FOCUS ON TRANSITIONS OF CARE, QUALITY IMPROVEMENT EFFORTS, AND OPTIMAL PREPARATION OF THE PHYSICAL ENVIRONMENT.- NWCH WAS NAMED A PRIMARY STROKE CENTER BY DNV - THE CERTIFICATION AFFIRMS NEWARK-WAYNE'S COMMITMENT TO PROVIDING THE FULL SPECTRUM OF HIGH QUALITY STROKE CARE FROM DIAGNOSIS AND TREATMENT TO REHABILITATION AND EDUCATION. - THE STROKE AND DIABETES TEAMS AT NEWARK-WAYNE COMMUNITY HOSPITAL JOINED ROCHESTER GENERAL HOSPITAL, UNITED MEMORIAL MEDICAL CENTER AND UNITY HOSPITAL FOR EARNING HIGH HONORS FROM THE AMERICAN HEART ASSOCIATION FOR CONTINUING TO PROVIDE HIGH QUALITY CARE TO THE COMMUNITY.- NEWARK-WAYNE COMMUNITY HOSPITAL'S MARSHALL BIRTHING CENTER RECEIVED THE BABY-FRIENDLY USA RE-DESIGNATION. THIS IS A TRIBUTE TO RRH'S COMMITMENT TO ENSURING THAT EVERY WOMAN WHO DELIVERS A BABY AT NEWARK-WAYNE RECEIVES THE RESOURCES AND INFORMATION NEEDED TO HELP MOM AND BABY GET THE BEST, HEALTHIEST START IN LIFE. BABY-FRIENDLY DESIGNATED HOSPITALS PROVIDE AN ENVIRONMENT THAT SUPPORTS BREASTFEEDING WHILE RESPECTING EVERYONE'S RIGHT TO MAKE THE BEST DECISION FOR THEIR FAMILY. ALL OF RRH'S LABOR AND DELIVERY HOSPITALS (NEWARK-WAYNE, ROCHESTER GENERAL, UNITED MEMORIAL, AND UNITY) ARE CERTIFIED AS BABY-FRIENDLY.CLIFTON SPRINGS HOSPITAL AND CLINIC (CSHC) IS A 262-BED HOSPITAL WITH A LEVEL OF TECHNOLOGY CONSISTENT WITH THAT OF LARGE URBAN HOSPITALS. THE MAIN HOSPITAL IS PHYSICALLY LOCATED IN CLIFTON SPRINGS, MIDWAY BETWEEN (BUT NORTH OF) GENEVA AND CANANDAIGUA. CSHC'S PRIMARY SERVICE AREA CONSISTS OF FOUR COUNTIES IN THE CENTRAL FINGER LAKES REGION OF UPSTATE NEW YORK: ONTARIO, WAYNE, SENECA AND YATES. CLIFTON SPRINGS HOSPITAL & CLINIC IS A NOT-FOR-PROFIT HEALTH CARE SYSTEM PROVIDING GENERAL ACUTE CARE, PRIMARY CARE, NURSING HOME CARE, CANCER CARE, PROGRAMS FOR BEHAVIORAL HEALTH AND ADDICTION RECOVERY, AND SPECIALTY CARE TO RESIDENTS OF AND VISITORS TO THE CENTRAL FINGER LAKES REGION. THE FINGER LAKES COMMUNITY CANCER CENTER (FLCCC) IS LOCATED ON THE MAIN CAMPUS AND WAS THE FIRST FULL TREATMENT CANCER CENTER IN THE FINGER LAKES REGION. FLCCC PARTICIPATES IN CLINICAL TRIALS, OFFERS MONTHLY CANCER CONFERENCES, YEARLY SYMPOSIUMS AND SUPPORT GROUPS. THE FINGER LAKES RADIATION ONCOLOGY HAS ONE OF FIVE INTENSITY MODULATED RADIATION THERAPY UNITS IN NEW YORK STATE FOR TREATING PROSTATE CANCER. THE RADIOLOGY DEPARTMENT HAS THE LATEST TECHNOLOGY AND SOPHISTICATED EQUIPMENT FOR THE EARLY DETECTION OF CANCER AND OTHER DISEASES. THE BEHAVIORAL HEALTH DEPARTMENT IS THE AREA'S LARGEST AND HAS OFFERED MENTAL HEALTH AND ADDICTION RECOVERY SERVICES LONGER THAN ANY OTHER ORGANIZATION IN THE REGION. CSHC OFFERS NUMEROUS SUBSPECIALTIES INCLUDING BLOOD DISORDERS, RENAL DISEASE, DIABETES, AND REHABILITATION. IN ADDITION, THE SPRINGS OF CLIFTON IS AN INTEGRATED HEALTH CARE PROGRAM, COMBINING BOTH CONVENTIONAL AND ALTERNATIVE/COMPLEMENTARY MEDICINE. COMPLEMENTARY THERAPIES SUPPORT THE MAINTENANCE OF HEALTH AND WELL-BEING AND THE PROCESS OF HEALING AND INCLUDE ACUPUNCTURE, CHIROPRACTIC SERVICES, HYDROTHERAPY, MASSAGE THERAPY, NATUROPATHY, CHINESE MEDICINE, QI GONG, HERBOLOGY, AND REIKI THERAPEUTIC TOUCH. DURING 2021, PROGRESS CONTINUED ON THE MEDICAL VILLAGE AS WELL AS OTHER PROJECTS AT CLIFTON SPRINGS HOSPITAL & CLINIC WITH THE ADDITION OF:- DENTAL CARE FOR PATIENTS IN THE CLIFTON SPRINGS AREA JUST GOT MORE CONVENIENT WITH THE OPENING THIS WEEK OF ROCHESTER REGIONAL HEALTH DENTISTRY AT CLIFTON SPRINGS HOSPITAL & CLINIC. THE PRACTICE OFFERS BOTH ROUTINE AND SPECIALIZED SERVICES AROUND GENERAL DENTISTRY AND DENTAL HYGIENE. IN ADDITION, WHEN NECESSARY, PATIENTS CAN UNDERGO ORAL SURGERY IN THE SAME LOCATION.- THE SANDS-CONSTELLATION HEART INSTITUTE MOVED INTO ITS BRAND NEW OFFICE ON THE CLIFTON SPRINGS HOSPITAL & CLINIC CAMPUS. PATIENTS, PROVIDERS AND STAFF WILL NOW BENEFIT FROM BEAUTIFUL VIEWS, COMFORTABLE EXAM AND TESTING ROOMS, AND THE LATEST EQUIPMENT AND TECHNOLOGY. THE CLINICAL TEAM WILL MAKE SURE THE PEOPLE OF ONTARIO COUNTY HAVE ACCESS TO THE EXPERTISE AND INNOVATION OF THE SANDS-CONSTELLATION HEART INSTITUTE FOR YEARS TO COME.- CONSTRUCTION IS UNDERWAY FOR THE NEW EMERGENCY DEPARTMENT AT CLIFTON SPRINGS. THIS MODERNIZATION PROJECT WILL REPLACE THE CURRENT ED WITH A LARGER FACILITY EQUIPPED WITH THE LATEST TECHNOLOGY. IT WILL ALSO PROVIDE ADDITIONAL SPACE AND RESOURCES FOR THE HOSPITAL'S COMPREHENSIVE PSYCHIATRIC EMERGENCY PROGRAM (CPEP), THE ONLY PROGRAM OF ITS KIND IN THE RURAL FINGER LAKES COMMUNITIES. THIS TRANSFORMATION IS EXPECTED TO BE COMPLETE AROUND THE MIDDLE OF 2022.AS WITH ALL OF THE HOSPITAL AND PATIENT CARE FACILITIES UNDER THE RRH UMBRELLA, CSHC WORKS DILIGENTLY TO CONTINUOUSLY PROVIDE TOP-QUALITY CARE. DURING 2021, CSHC WAS THE RECIPIENT OF SEVERAL RECOGNITIONS AND AWARDS SHINING A LIGHT ON THESE EFFORTS INCLUDING:

PART VI, LINE 6 (CON'T):
"- THE POST-ANESTHESIA CARE UNITS (PACU) AT CLIFTON SPRINGS HOSPITAL & CLINIC ONCE AGAIN RECEIVED THE AMERICAN BOARD OF PERIANESTHESIA NURSING CERTIFICATION ACHIEVEMENT AWARD. THIS AWARD IS A TESTAMENT TO THE HIGH-QUALITY PATIENT CARE OUR NURSES PROVIDE. THE PACU TEAMS RECEIVED THE PRESTIGIOUS, NATIONAL AWARD BECAUSE 75% OF THEIR ELIGIBLE PERIANESTHESIA NURSES ACHIEVED CPAN AND/OR CAPA CERTIFICATION.- CSHC EARNED THE 2021 WORKPLACE PARTNERSHIP FOR LIFE CAMPAIGN PLATINUM AWARD, THE HIGHEST HONOR FOR THIS NATIONAL INITIATIVE, RECOGNIZING EFFORTS TO RAISE AWARENESS AMONG EMPLOYEES, PATIENTS, VISITORS, AND THE COMMUNITY OF THE IMPORTANCE OF ENROLLING NEW ORGAN, EYE AND TISSUE DONORS. THROUGH MULTIPLE EVENTS AND AWARENESS EFFORTS, CLIFTON SPRINGS ENROLLED 180 NEW DONORS. EASTERN REGION HOSPITALS (NWCH AND CSHC) ALSO SHOWED THEIR COMMITMENT TO THE COMMUNITY BY VOLUNTEERING THE TIME WITH HABITAT FOR HUMANITY. A GROUP OF EASTERN REGION EMPLOYEES GAVE BACK TO THE COMMUNITY IN A DIFFERENT WAY. ON SATURDAY, SEPTEMBER 25, THEY ASSISTED WITH A HABITAT FOR HUMANITY EVENT BY MOVING ROCKS FROM THE FOUNDATION SOIL OF A HOUSE AND PLANTING SEVERAL SHRUBBERY. UNITED MEMORIAL MEDICAL CENTER (UMMC) SERVES RESIDENTS OF GENESEE COUNTY AND SURROUNDING RURAL COMMUNITIES. THE 131-BED HOSPITAL IN BATAVIA FEATURES A NEW, STATE-OF-ART SURGICAL DEPARTMENT, A WOUND CARE CENTER, A TELEMEDICINE PROGRAM FOR INTENSIVE CARE, A JOINT REPLACEMENT CENTER OF EXCELLENCE, TWO URGENT CARE CENTERS AND A NUMBER OF PRIMARY AND SPECIALTY PHYSICIAN OFFICES. UNITED MEMORIAL IS A NICHE (NURSES IMPROVING CARE FOR HEALTHSYSTEM ELDERS) HOSPITAL AND A NEW YORK STATE-DESIGNATED STROKE CENTER. UNITED MEMORIAL IS THE SOLE MATERNITY SERVICES PROVIDER FOR GENESEE AND ORLEANS COUNTIES. IT MANAGES THE NEW YORK STATE CANCER SERVICES PARTNERSHIP GRANT FOR ORLEANS AND GENESEE COUNTIES AND PROVIDES ORTHOPEDIC SERVICES IN GENESEE, ORLEANS AND WYOMING COUNTIES.UMMC IS EXPANDING ACCESS TO SPECIALIZED SERVICES. IN 2021 UNITED MEMORIAL MEDICAL CENTER BROKE GROUND ON A RADIOLOGY EXPANSION PROJECT THAT WILL BENEFIT PATIENTS, EMPLOYEES, AND THE COMMUNITY. THE DEPARTMENT IS HEADING INTO THE FUTURE WITH STATE-OF-THE-ART TECHNOLOGY CREATED WITH PATIENT COMFORT IN MIND AND THE ABILITY TO MINIMIZE SCAN TIMES AND IMPROVE IMAGE QUALITY. THIS NEARLY $8 MILLION PROJECT WILL ADD 5,000 SQUARE FEET TO THE DEPARTMENT WITH MODERNIZED CAPABILITIES THAT WILL BENEFIT PATIENT CARE AND OUR UMMC TEAMS. EXPANSION HIGHLIGHTS INCLUDE: NEW MRI SUITE; NEW 10-BED INTENSIVE CARE UNIT; NEW BLOOD DRAW STATION; NEW DRESSING ROOMS; NEW WELCOMING AREA AND SCHEDULING OFFICE; NEW COOLING INFRASTRUCTURE SUPPORTING UMMC AND ITS GROWTH OF SERVICES ON THE MAIN CAMPUS.RRH IS ENHANCING SURGICAL SERVICES FOR PATIENTS IN THE BATAVIA AREA. UNITED MEMORIAL MEDICAL CENTER'S NEWLY RENOVATED AND EXPANDED SURGICAL SUITE TO MEET PATIENT NEEDS IN GENESEE COUNTY ARE NOW AVAILABLE FOR BARIATRIC SURGERY; PLASTIC AND HAND SURGERY; THORACIC SURGERY; AND VASCULAR SURGERY.ADDITIONALLY, CITY PLANNERS HAVE OK'D HEALTHY LIVING CAMPUS SITE PLAN FOR DOWNTOWN BATAVIA. THIS $30M PROJECT HAS BEEN APPROVED TO MOVE AHEAD WITH DEMOLITION AND NEW CONSTRUCTION THE PROJECT, A PARTNERSHIP OF THE YMCA AND ROCHESTER-REGIONAL HEALTH-UNITED MEMORIAL MEDICAL CENTER, WILL INCLUDE A NEW STATE-OF-THE-ART WELLNESS CENTER, INDOOR POOL, GROUP EXERCISE STUDIOS AND GYMNASIUM WITH INDOOR WALKING/RUNNING TRACK, TEACHING KITCHEN, INDOOR PLAYGROUND, YOUTH SPACES, LIVING ROOM AND MEETING ROOMS. THE PARTNERSHIP WITH UMMC WILL PROVIDE PRIMARY CARE, BEHAVIORAL HEALTH/CRISIS INTERVENTIONS SERVICES, TELEMEDICINE INTEGRATION, CANCER PREVENTION OUTREACH SERVICES, CHRONIC ILLNESS SUPPORT SERVICES AND EDUCATION SERVICES, ALL IN THE SAME FACILITY. THE FACILITY WOULD INCLUDE A TWO-STORY, 69,420-SQUARE-FOOT BUILDING TO HOUSE THE YMCA WITH MEDICAL OFFICES.DURING 2021 UMMC IMPROVED AND EXPANDED SERVICES AND RECEIVED RECOGNITIONS AND AWARDS FOR ITS EXEMPLARY SERVICES AND PATIENT CARE. THESE INCLUDE:- UNITED MEMORIAL MEDICAL CENTER WAS NATIONALLY RECOGNIZED BY BLUECROSS BLUESHIELD OF WESTERN NEW YORK AS A BLUE DISTINCTION CENTER+ FOR MATERNITY CARE.- IN APPRECIATION FOR THE PROFOUND DIFFERENCE UNITED MEMORIAL MEDICAL CENTER TEAM MEMBERS HAVE MADE FOR THE COMMUNITY AS IT BATTLES COVID-19, THE GENESEE COUNTY CHAMBER OF COMMERCE GRANTED UMMC ITS 2020 SPECIAL SERVICE RECOGNITION OF THE YEAR. ""THESE 'HEALTHCARE HEROES' DID THEIR JOBS DESPITE THE ODDS AND OVERWHELMING FEAR THEY WERE FACED WITH EVERY DAY,"" THE CHAMBER STATES ON ITS AWARD WINNERS PAGE. ""THEY SET UP DRIVE THRU TESTING STATIONS, CARED FOR SICK PATIENTS, AND NOW ARE MOVING FORWARD WITH PROVIDING VACCINES TO THE RESIDENTS OF THIS COMMUNITY. THEY ARE HEROES IN OUR BOOK AND WE CANNOT THANK THEM ENOUGH FOR THE SACRIFICE AND RESILIENCY THEY HAVE SHOWN THROUGHOUT THIS ENTIRE ORDEAL.""- THE WOUND CARE CENTER AT UNITED MEMORIAL MEDICAL CENTER WAS NAMED A 2020 CENTER OF DISTINCTION BY HEALOGICS! THIS IS THE FIFTH YEAR IN A ROW THE TEAM HAS BEEN RECOGNIZED FOR OUTSTANDING PERFORMANCE. MAINTAINING THIS HIGH STANDARD OF CARE, WHILE ALSO NAVIGATING AND OVERCOMING UNIQUE CHALLENGES DURING THE PANDEMIC, IS A TESTAMENT TO THE UMMC WOUND CARE TEAM'S DEDICATION TO OUR COMMUNITY AND POSITIVE PATIENT OUTCOMES.- THE STROKE AND DIABETES TEAM AT UNITED MEMORIAL EARNED HIGH HONORS FROM THE AMERICAN HEART ASSOCIATION FOR CONTINUING TO PROVIDE HIGH QUALITY CARE TO THE COMMUNITY. - UMMC RECEIVED THE EDWARD J PAWENSKI BUSINESS/INDUSTRY PARTNERSHIP AWARD FROM THE NEW YORK COMMUNITY COLLEGE TRUSTEES (NYCCT) CONSORTIUM. THIS IS THE HIGHEST NYCCT HONOR AWARDED TO AN ORGANIZATION FOR ITS COMMITMENT TO A LOCAL COMMUNITY COLLEGE. GENESEE COMMUNITY COLLEGE NOMINATED UMMC IN RECOGNITION OF ITS MANY COLLABORATIVE PROGRAMS TO CREATE ECONOMIC, EDUCATIONAL, AND EMPLOYMENT OPPORTUNITIES FOR HEALTHY LIVING IN THE REGION.- UNITED MEMORIAL MEDICAL CENTER AND THE GENESEE COUNTY PARKS DEPARTMENT ARE COLLABORATING TO PREVENT PARK VISITORS FROM GETTING SKIN CANCER. FIVE SUNSCREEN DISPENSERS ARE NOW AVAILABLE THROUGHOUT DEWITT RECREATION AREA FOR THE 50,000 PEOPLE WHO VISIT EACH YEAR. THIS MEANS, FAMILIES WHO FORGET TO PACK SUNSCREEN, WON'T HAVE TO WORRY.ST. LAWRENCE HEALTH SYSTEM (SLH), A NORTH COUNTRY HEALTH SYSTEM INCLUDING THREE HOSPITALS (CANTON-POTSDAM HOSPITAL, GOUVERNEUR HOSPITAL AND MASSENA HOSPITAL) AND A NETWORK OF PRIMARY AND SPECIALTY CARE PRACTICES JOINED RRH IN 2021 ALLOWING RRH TO EXPAND ITS REGIONAL REACH WHILE ENABLING ST. LAWRENCE TO ELEVATE AND GROW ITS MEDICAL SERVICES. BOTH RRH AND SLH HAVE TRADITIONS OF PROVIDING HIGH QUALITY, COMPASSIONATE CAREAND TOGETHER, THEY ARE BRINGING ABOUT IMPORTANT TECHNOLOGICAL INTEGRATION MILESTONES ACHIEVED DURING 2021. COVERING ALL ASPECTS OF THE HEALTH SYSTEM, TECHNOLOGY IMPROVEMENTS AND INTEGRATION CAN BE SEEN IN PATIENT CARE AND INTEGRATED CLINICAL SYSTEMS WITH THE IMPLEMENTATION OF CARE CONNECT AND SAFE CONNECT; WORKFORCE MANAGEMENT USING WORKDAY HR AND PAYROLL AND KRONOS DIMENSIONS AS WELL AS FINANCIAL SYSTEMS WITH THE IMPLEMENTATION OF LAWSON ERP. ALL OF THESE SYSTEMS SERVE TO IMPROVE EFFICIENCIES AND ENABLE ENHANCED HEALTH CARE SERVICES ACROSS THE NORTH COUNTRY REGION. CANTON-POTSDAM HOSPITAL (CPH) IS A NOT-FOR-PROFIT COMMUNITY HEALTHCARE FACILITY CERTIFIED FOR 94 BEDS. ITS CORE PROGRAMS IN EMERGENCY MEDICINE, ACUTE CARE, HOSPITALIST MEDICINE, AND CRITICAL CARE ARE SUPPLEMENTED BY OUTPATIENT HEALTH SERVICES IN BRASHER FALLS, CANTON, COLTON, MASSENA, NORFOLK, NORWOOD, AND POTSDAM, NY, AND BY SPECIALIST CARE IN OVER 25 DIFFERENT SPECIALTIES, INCLUDING A ROBUST ORTHOPEDIC SURGERY AND SPORTS MEDICINE PROGRAM AND THE CENTER FOR CANCER CARE. LEVEL III TRAUMA CARE AND A CRITICAL CARE UNIT ARE ALSO AVAILABLE AT CPH. CANTON-POTSDAM ALSO HOUSES THE BIRTHPLACE CENTER, WHERE A TEAM OF WARM, YET PROFESSIONAL BIRTHING EXPERTS SURROUND YOU AND YOUR NEW ADDITION WITH THE BEST ENVIRONMENT TO PROMOTE LASTING HEALTH AND LOVING BONDING. THE BIRTHPLACE OFFERS MANY OPTIONS FOR PRENATAL CARE, DELIVERY--INCLUDING MIDWIFERY--POST-PARTUM CARE, AND EDUCATION. OUR COMBINATION LABOR, DELIVERY, RECOVERY AND POSTPARTUM ROOMS (LDRPS) OFFER FAMILIES A SPACIOUS AND COMFORTABLE AREA DURING THE BIRTHING EXPERIENCE. OPTIONS ARE OFFERED FOR PAIN RELIEF FROM SUPPORT FOR NATURAL CHILDBIRTH WITH JACUZZI TUBS, SHOWERS, AND BIRTHING BALLS TO PAIN MEDICATIONS AND EPIDURALS AS NEEDED. ""ROOMING IN"" IS AVAILABLE FOR MOMS, DADS, AND BABIES. THE EXPERIENCED AND COMPASSIONATE STAFF ARE EAGER TO ASSIST YOU IN CREATING THE MEMORABLE BIRTH YOU DESIRE. THE BIRTHPLACE PARTICIPATES IN THE NEW YORK STATE BREASTFEEDING QUALITY IMPROVEMENT IN HOSPITALS PROGRAM. A CERTIFIED LACTATION SPECIALIST CONDUCTS WORKSHOPS AND IS HERE TO HELP YOU GIVE YOUR BABY THE STRONGEST POSSIBLE START."

PART VI, LINE 6 (CON'T):
"GOUVERNEUR HOSPITAL (GH) IS A NOT-FOR-PROFIT CRITICAL ACCESS HOSPITAL FOUNDED IN 2013. ""CRITICAL ACCESS"" IS A FEDERAL DESIGNATION THAT IS AVAILABLE ONLY TO HOSPITALS LOCATED IN REMOTE, RURAL REGIONS, ENABLING THESE HOSPITALS TO BE REIMBURSED AT A HIGHER RATE BECAUSE OF THE CHALLENGES THEY FACE IN PROVIDING CARE IN HIGH-NEED AREAS. GOUVERNEUR HOSPITAL IS CERTIFIED FOR 25 BEDS AND OPERATES IN AFFILIATION WITH CANTON-POTSDAM HOSPITAL IN POTSDAM, NY, AND MASSENA HOSPITAL IN MASSENA, NY, UNDER THE UMBRELLA OF THE ST. LAWRENCE HEALTH SYSTEM. SERVICES INCLUDE INPATIENT DETOX, SUBSTANCE USE DISORDER REHABILITATION, EMERGENCY CARE, IMAGING AND EKG'S, PHYSICAL THERAPY, AND RESPIRATORY THERAPY.CONGRATULATIONS TO GOUVERNEUR HOSPITAL, PART OF ST. LAWRENCE HEALTH, FOR ACHIEVING THE GOLD STANDARD FROM THE AMERICAN COLLEGE OF RADIOLOGY (ACR). THE HOSPITAL RECEIVED ACR ACCREDITATION FOR COMPUTED TOMOGRAPHY. MASSENA HOSPITAL ACHIEVED THE SAME ACCREDITATION EARLIER THIS YEAR AND CANTON-POTSDAM HOSPITAL IN 2020. ACR ACCREDITATION IS GRANTED FOR THREE-YEAR TERMS. THIS ACCOMPLISHMENT HIGHLIGHTS THE HARD WORK AND DEDICATION TO PATIENT CARE OF THE ST. LAWRENCE HEALTH CT TEAMS. MASSENA HOSPITAL (MH) IS AN ACUTE CARE, 25-BED HOSPITAL PROVIDING INPATIENT MEDICAL, SURGICAL, AND PEDIATRIC SERVICES IN ADDITION TO EMERGENCY CARE. ANCILLARY SERVICES INCLUDE A 24/7 LABORATORY, ULTRASOUND, MAMMOGRAPHY, AND FLUOROSCOPY. NUTRITIONAL COUNSELING, RESPIRATORY CARE, PHYSICAL, AND SPEECH THERAPIES ARE ALSO OFFERED AT THE MAIN CAMPUS. NUMEROUS OUTREACH PRIMARY AND SPECIALTY CARE CENTERS OFFER THE COMMUNITY CARDIOLOGY, INFUSION, NEPHROLOGY, NEUROLOGY, OB/GYN AND WOMEN'S HEALTH, PEDIATRICS, AND SURGERY.ROCHESTER MENTAL HEALTH CENTER (RMHC) HAS NINE LOCATIONS ACROSS THE COMMUNITY, INCLUDING TWO OF THE AREA'S BEST MENTAL HEALTH CENTERS, GENESEE MENTAL HEALTH CENTER AND ROCHESTER MENTAL HEALTH CENTER, AND OVER 40 YEARS OF EXPERIENCE AND TRADITION. RMHC HAS COMPREHENSIVE SERVICES AND DEDICATED MENTAL HEALTH AND SUBSTANCE ABUSE PROFESSIONALS, WORKING TO HELP PATIENTS ACHIEVE THEIR FULL POTENTIAL TO LIVE AND WORK AS PRODUCTIVE MEMBERS OF THE COMMUNITY. THEY OFFER A COMPREHENSIVE SYSTEM OF CLINICAL MENTAL HEALTH SERVICES; READILY-ACCESSIBLE, CULTURALLY-SENSITIVE SERVICES UNIQUELY MATCHED TO THE INDIVIDUAL NEEDS OF EACH PATIENT AND THEIR FAMILY; CONVENIENT ACCESS TO MENTAL HEALTH OUTPATIENT SERVICES WITH LOCATIONS THROUGHOUT THE GREATER ROCHESTER AREA; AN UNWAVERING COMMITMENT TO SERVE THOSE IN THE COMMUNITY WHO HAVE EMOTIONAL NEEDS.PRCD, INC. IS HOME TO BARBARA WOLK SCHWARZ WOMEN'S COMMUNITY RESIDENCE THAT PROVIDES A SAFE, HOME-LIKE ENVIRONMENT FOR WOMEN UNDERGOING TREATMENT FOR CHEMICAL DEPENDENCY. SPECIALIZED PROGRAM HIGHLIGHTS INCLUDE SUBSTANCE ABUSE AND DRUG ADDICTION TREATMENT (SPECIALIZING IN OPIOID TREATMENT); SOBER LIVING AFTER COMPLETION PROGRAM; SPECIALIZED PROGRAMMING FOR THOSE WHO IDENTIFY AS LGBT, MILITARY, SENIORS, TRAUMA AND REFERRALS FROM THE JUDICIAL SYSTEM. SERVICES ARE PROVIDED IN A VARIETY OF SETTINGS TO ENSURE PARTICIPANTS RECEIVE THE NEEDED SERVICES. INDEPENDENT LIVING FOR SENIORS, (ILS) OFFERS A PROGRAM THAT GIVES THE FRAIL ELDERLY AN ALTERNATIVE TO NURSING HOME PLACEMENT. IT IS DESIGNED TO ENABLE SENIORS TO LIVE IN THEIR OWN HOME SERVED BY A NETWORK OF SUPPORTIVE SERVICES. THE ILS PROGRAM OF ALL-INCLUSIVE CARE FOR THE ELDERLY (PACE) HAS PROVEN THAT INTEGRATING HEALTH CARE SERVICES CAN HAVE A POWERFUL AND BENEFICIAL IMPACT ON INDIVIDUAL HEALTH AND WELL-BEING. SENIORS NOW HAVE A CHOICE TO LIVE OUT THEIR LIVES IN THEIR COMMUNITY - ENJOYING FAMILY, MANAGING THEIR HEALTH, MAKING NEW FRIENDS SIMPLIFYING HOW THEY CHOOSE AND PAY FOR NEEDED LONG-TERM CARE. ILS OFFERS ALL OF THE HEALTH, MEDICAL AND SOCIAL SERVICES NEEDED TO HELP AN AGING LOVED ONE MAINTAIN THEIR INDEPENDENCE, DIGNITY AND QUALITY OF LIFE. A RANGE OF SERVICES ARE AVAILABLE TO AN ILS PARTICIPANT, INCLUDING ADULT DAY CARE; PRIMARY CARE; LABORATORY, X-RAY AND AMBULANCE SERVICES; REHABILITATIVE AND SUPPORT SERVICES; MEDICAL SPECIALTY SERVICES; SKILLED NURSING CARE; ACUTE HOSPITAL CARE; IN-HOME SERVICES; INTERDISCIPLINARY CONSULTATION; AND NURSING HOME CARE SHOULD THE NEED ARISE.ROCHESTER REGIONAL HEALTH HOSPICE CARE AND ROCHESTER REGIONAL HEALTH HOME CARE (RRH HOSPICE CARE AND RRH HOME CARE) SERVING APPROXIMATELY 20,600 HOME CARE AND HOSPICE PATIENTS PER YEAR AT SEVEN LOCATIONS IN THE ROCHESTER AND FINGER LAKES REGION INCLUDING THE COUNTIES OF: MONROE, WAYNE, SENECA, CAYUGA, YATES, SCHUYLER, ONTARIO AND LIVINGSTON. THE RRH HOSPICE CARE FOCUS IS ON THE DELIVERY OF COMPASSIONATE, PERSONALIZED CARE TO ADULTS AND CHILDREN WHO ARE ILL, INJURED, DYING OR GRIEVING. RRH HOME CARE PROVIDES PRIMARY IN-HOME SERVICES INCLUDING SKILLED NURSING, REHAB THERAPIES, MEDICAL SOCIAL WORK, INFUSION THERAPIES AND HOME HEALTH AIDE SERVICES; SPECIALTY CARE SERVICES INCLUDING CARDIOPULMONARY, DIABETES, CANCER, PARKINSON'S DISEASE, WOUND, JOINT REPLACEMENT AND WOMEN'S AND CHILDREN'S HEALTH; HOSPICE CARE IS PROVIDED IN MONROE, WAYNE AND SENECA COUNTIES FOR THE TERMINALLY ILL; PALLIATIVE CARE SUPPORT FOR SERIOUSLY ILL CHILDREN AND ADULTS; AS WELL AS EDUCATION THAT PROMOTES HEALING AND WELLNESS. CLIFTON SPRINGS LIVING CENTER IS A 108-BED SKILLED NURSING FACILITY LOCATED IN CLIFTON SPRINGS, NY. THE 108-BED FACILITY PROVIDES SPECIALIZED SERVICES INCLUDING TRADITIONAL SNF CARE, AS WELL AS SPECIALTY UNITS FOR RESIDENTS WHO REQUIRE POST-ACUTE CARE, VENTILATOR CARE, AND DEMENTIA CARE. THE SERVICES OF REIKI AND HEALING TOUCH THERAPIES ARE OFFERED BY THE NURSING HOME, AND ADDITIONAL SERVICES INCLUDING ACUPUNCTURE, HYDROTHERAPY, MASSAGE THERAPY, AND NATUROPATHY ARE AVAILABLE THROUGH THE SPRINGS INTEGRATIVE MEDICINE CENTER AND SPA. DE MAY LIVING CENTER LOCATED IN NEWARK IS A 180-BED SKILLED NURSING RESIDENCE THAT PROVIDES BOTH CALM AND STIMULATING ATMOSPHERES FOR RESIDENTS. SERVICES INCLUDE: POST-ACUTE CARE, SHORT-TERM REHABILITATION, VENTILATOR CARE, DEMENTIA CARE, PERITONEAL DIALYSIS, WOUND CARE, TELEMEDICINE, NEUROBEHAVIORAL CARE, LONG TERM SKILLED NURSING CARE AND ADULT DAY CARE.DURING 2021, DEMAY LIVING CENTER RECEIVED THE EXTENSION FOR COMMUNITY HEALTHCARE OUTCOMES (ECHO) BEST PRACTICE AND INNOVATION AWARD. THE WINNING PROJECT REPURPOSED OUTDOOR COURTYARDS FOR RESIDENT ENGAGEMENT AND SUPPORTMUCH NEEDED ESPECIALLY DURING THE PANDEMIC. THE DEMAY TEAM'S CREATIVITY, RESIDENT CENTEREDNESS, AND COMMITMENT MADE THEM THE HANDS-DOWN WINNER! EDNA TINA WILSON LIVING CENTER IN ROCHESTER IS A 120-BED SKILLED NURSING FACILITY THAT USES INNOVATIVE NEIGHBORHOOD DESIGN, WITH RESIDENT ROOMS CLUSTERED AROUND THE ACTIVITY CENTER AND THE LIVING AND DINING AREAS TO PROMOTE MORE SOCIAL AND INTERACTIVE LIVING. THE CENTER SPECIALIZES IN LONG-TERM CARE, REHABILITATIVE SERVICES, PAIN MANAGEMENT, RESPIRATORY THERAPY, IV THERAPY, PERITONEAL DIALYSIS SERVICES, RESPITE AND HOSPICE CARE.IN 2021 THE LONG TERM CARE NURSING TEAM AT EDNA TINA WILSON LIVING CENTER EARNED THE PATHWAY TO EXCELLENCE DESIGNATION FROM THE AMERICAN NURSES CREDENTIALING CENTER (ANCC). EDNA TINA WILSON LIVING CENTER NOW JOINS AN ELITE GROUP OF EIGHT LONG TERM CARE FACILITIES IN NEW YORK STATE TO RECEIVE THIS PRESTIGIOUS HONOR, INCLUDING CLIFTON SPRINGS NURSING HOME AND PARK RIDGE LIVING CENTER. THE ANCC RECOGNIZES LONG TERM CARE FACILITIES WITH PATHWAY TO EXCELLENCE, COMPARABLE TO A HOSPITAL RECEIVING MAGNET STATUS, FOR THEIR DIVERSE AND POSITIVE PRACTICE ENVIRONMENTS THAT ENABLE NURSES TO GROW. EDNA TINA WILSON RECEIVED THIS RECOGNITION FOR ITS COMMITMENT TO PROVIDING A NETWORK OF SUPPORT AND ADVANCEMENT OPPORTUNITIES THAT EMPOWER OUR NURSING STAFF.HILL HAVEN LIVING AND NURSING CENTER IN WEBSTER WAS A 288-BED FACILITY WITH A COMPREHENSIVE RANGE OF MEDICAL AND ASSISTED LIVING SENIOR SERVICES, INCLUDING SHORT-TERM REHABILITATION, SKILLED NURSING, RESPIRATORY, IV THERAPY, CENTRAL LINE MEDICATIONS AND MAINTENANCE, POST-SURGICAL WOUND CARE, ON-SITE HEMODIALYSIS, PERITONEAL DIALYSIS, TELEMEDICINE, DEMENTIA, ALZHEIMER'S, AND HOSPICE CARE. IN 2021, ROCHESTER REGIONAL HEALTH MADE THE DIFFICULT DECISION TO CLOSE HILL HAVEN. SHIFTING NEEDS OF THE COMMUNITY AS WELL AS GROWTH OF IN-HOME AND TRANSITIONAL SENIOR LIVING AND HEALTH CARE OPTIONS PLAYED ROLES IN THE RETIRING OF HILL HAVEN. ALL HILL HAVEN EMPLOYEES WERE REDEPLOYED TO NEW POSITIONS WITHIN THE HEALTH SYSTEM TO LEVERAGE THEIR EXPERIENCE AND EXPERTISE. EVERY HILL HAVEN RESIDENT WAS SUPPORTED THROUGH THE TRANSITION AS THEY MOVED TO A FACILITY WITHIN THE HEALTH SYSTEM, BACK HOME OR TO A COMMUNITY-BASED SETTING THAT PROVIDES THE APPROPRIATE SUPPORT AND CARE."

PART VI, LINE 6 (CON'T):
"PARK RIDGE LIVING CENTER IS LOCATED IN ROCHESTER. IT RECEIVED A FIVE-STAR RATING FROM THE CENTERS FOR MEDICARE AND MEDICAID SERVICES (CMS), A DESIGNATION GIVEN TO ONLY 10 PERCENT OF NURSING HOMES NATIONWIDE. THIS 120 BED FACILITY IS HOME TO THE 40-BED TIMOTHY R. MCCORMICK TRANSITIONAL CARE CENTER, SPECIALIZING IN JOINT REPLACEMENT AND COMPLEX FRACTURE RECOVERY, STROKE AND NEUROLOGICAL REHABILITATION, PHYSICAL, OCCUPATIONAL AND SPEECH THERAPY, IV THERAPY, AND CENTRAL LINE MEDICATIONS. THE FACILITY'S WEGMAN FAMILY COTTAGES SERVES 80 ELDERS. THE COTTAGES ALLOW ELDERS TO LIVE IN A HOME-LIKE ENVIRONMENT WHILE RECEIVING SKILLED NURSING CARE. PARK RIDGE LIVING CENTER EARNED ""HIGH PERFORMING"" STATUS IN THE U.S. NEWS 2021-22 BEST NURSING HOMES RATING. FIFTEEN THOUSAND NURSING HOMES WERE EVALUATED FOR THE ANNUAL REPORT AND ONLY 13% ACHIEVED THE ELITE RANKING. PARK RIDGE EARNED ""HIGH PERFORMING"" STATUS FOR BOTH SHORT-TERM REHABILITATION AND LONG-TERM CARE. BARELY 2,000 NURSING HOMES EARNED EVEN A SINGLE ""HIGH-PERFORMING"" RATING, AND PARK RIDGE'S TWO HONORS DEMONSTRATE HOW THE TEAM RECOGNIZES THAT PATIENTS UNDERGOING SHORT-TERM REHABILITATION HAVE VERY DIFFERENT NEEDS FROM THOSE REQUIRING LONGER-TERM CARE. ADDITIONALLY, AMANDA BROWN, ADMINISTRATOR FOR PARK RIDGE LIVING CENTER, WAS NAMED A ""VETERAN VIP HONOREE"" IN THIS YEAR'S ""MCKNIGHT'S WOMAN OF DISTINCTION."" THIS AWARD RECOGNIZES WOMEN LEADERS IN SKILLED NURSING AND SENIOR LIVING WHO INSPIRE OTHERS AND HAVE A POWERFUL EFFECT ON THE LIVES OF THE INDIVIDUALS THEY SERVE. UNITY LIVING CENTER IN ROCHESTER IS A 120-BED STATE-OF-THE-ART SKILLED NURSING FACILITY FOCUSED ON TREATMENT AND REHABILITATIVE CARE FOR PATIENTS WITH MEDICALLY COMPLEX NEEDS, DEMENTIA, AND BEHAVIORAL CHALLENGES. SPECIAL SERVICES INCLUDE SHORT-TERM REHABILITATION, PULMONOLOGY, RESPIRATORY THERAPY, TRACHEOTOMY CARE, WOUND CARE, PAIN CONTROL, AND IV THERAPY, AND PERITONEAL DIALYSIS, ACCESS TO HEMODIALYSIS, VENTILATOR BEDS, BARIATRIC CARE AND RELAXATION THERAPY TO MEET THE NEEDS OF THOSE WITH CHRONIC DISEASES.UNITY'S HOUSING GROUP OFFERS 261 AFFORDABLE AND SUBSIDIZED APARTMENTS IN FIVE LOCATIONS. OUR AFFORDABLE SENIOR LIVING COMMUNITIES OFFER COMFORTABLE AND CONVENIENT HOUSING OPTIONS FOR INDEPENDENT ADULTS AGES 55 AND OLDER AT PRICES THAT FIT EVERY BUDGET. STARTING IN 2020, RRH BEGAN COLLABORATING WITH PATHSTONE, A NOT-FOR-PROFIT COMMUNITY DEVELOPMENT AND HUMAN SERVICES ORGANIZATION, TO OFFER SUPPORTIVE SERVICES FOR RESIDENTS OF THE NEW SKYVIEW PARK APARTMENTS LOCATED AT THE FORMER MEDLEY CENTRE IN IRONDEQUOIT. THE SENIOR APARTMENT COMPLEX IS FOR INDIVIDUALS 55 YEARS OR OLDER WHO MAY BE AT RISK FOR HOMELESSNESS OR WISH TO REMAIN INDEPENDENT WITH THE ASSISTANCE OF SUPPORTIVE SERVICES.PARK RIDGE CHILD CARE CENTER CARES FOR CHILDREN BETWEEN EIGHT WEEKS TO TWELVE YEARS OF AGE. LOCATED ON THE UNITY HOSPITAL CAMPUS, THE CENTER OFFERS A SAFE AND NURTURING ENVIRONMENT A HAPPY HOME AWAY FROM HOME WHERE EVERYONE TRULY CARES ABOUT YOUR CHILD'S GROWTH, DEVELOPMENT, AND WELL-BEING. EACH OF OUR HIGHLY TRAINED TEACHERS AND STAFF FOCUSES ON MEETING YOUR CHILD'S PHYSICAL, SOCIAL, EMOTIONAL AND COGNITIVE NEEDS.ROCHESTER AMBULATORY SURGERY CENTER (RASC) IS A 29,000 SQUARE-FOOT FACILITY THAT INCLUDES SIX OPERATING ROOMS AND TWO MINOR PROCEDURE ROOMS EQUIPPED WITH STATE OF THE ART EQUIPMENT AND INSTRUMENTATION. ACCREDITED BY THE ACCREDITATION ASSOCIATION FOR AMBULATORY HEALTHCARE, THE NEW YORK STATE DEPARTMENT OF HEALTH AND IS A MEDICARE-CERTIFIED FACILITY. THE MISSION OF RASC IS TO PROVIDE A SAFE, CONVENIENT AND COST-EFFECTIVE ALTERNATIVE TO TRADITIONAL SURGICAL CARE. LINDEN OAKS SURGERY CENTER IS A FREESTANDING, MULTISPECIALTY AMBULATORY SURGERY CENTER WHERE A BROAD RANGE OF OUTPATIENT SURGICAL PROCEDURES ARE PERFORMED. THE CENTER OFFERS FOUR OPERATING ROOMS AND TWO PROCEDURE ROOMS WHICH ARE FULLY EQUIPPED WITH PREOPERATIVE AND POST-ANESTHESIA CARE AREAS IN ORDER TO PROVIDE HIGH QUALITY CARE AND SAFETY IN A CONVENIENT OUTPATIENT SURGERY CENTER. WESTFALL SURGERY CENTER, OFFERS WIDE RANGE OF SURGICAL SERVICES - FROM GENERAL SURGERY TO PLASTIC SURGERY. WESTFALL SURGERY CENTER PROVIDES HIGH-QUALITY CARE AND SAFETY IN A CONVENIENT OUTPATIENT SURGERY SETTING. ROCHESTER REGIONAL HEALTH IMMEDIATE CARE OPERATING NINE LOCATIONS IN MONROE COUNTY, IS COMMITTED TO PROVIDING THE HIGHEST QUALITY HEALTHCARE FOR RESIDENTS AND VISITORS OF MONROE AND SURROUNDING COUNTIES. THE DEDICATION TO PROVIDING AN EXCEPTIONAL PATIENT EXPERIENCE IS SEEN FROM THE HONOR OF BEING VOTED ""BEST URGENT CARE CENTER"" IN ROCHESTER BY THE ROCHESTER BUSINESS JOURNAL AND DAILY RECORD FOR TWO CONSECUTIVE YEARS. THESE IMMEDIATE CARE CENTERS OFFER FULL-SERVICE URGENT CARE AND OCCUPATIONAL MEDICINE SERVICES WITH PHYSICIANS, DIAGNOSTIC TOOLS, AND LABS ON-SITE.ACM MEDICAL LABORATORY IS A FULL SERVICE CLINICAL AND PATHOLOGY LABORATORY CONDUCTING MORE THAN 20 MILLION TESTS EVERY YEAR FOR PHYSICIANS, NURSING HOMES AND HOSPITALS; PHARMACEUTICAL, BIOTECH AND RESEARCH ORGANIZATIONS; COLLEGES AND UNIVERSITY HEALTH CENTERS; AND OCCUPATIONAL HEALTH GROUPS. ACM HAS OPERATIONS IN THE U.S., U.K., INDIA, CHINA AND SINGAPORE. OPERATIONS EXTEND TO MORE THAN 65 COUNTRIES AND OFFER A BROAD MENU OF CLINICAL, PATHOLOGY AND MOLECULAR TESTING. ACM IS ONE OF THE LARGEST REGIONAL REFERENCE LABORATORIES IN NEW YORK STATE.ROCHESTER REGIONAL HEALTH FOUNDATION, NEWARK WAYNE COMMUNITY HOSPITAL FOUNDATION, CLIFTON SPRINGS HOSPITAL AND CLINIC FOUNDATION AND UNITED MEMORIAL MEDICAL CENTER FOUNDATION: THE VITAL SERVICES THAT ROCHESTER REGIONAL PROVIDES TO THE COMMUNITY WOULD NOT BE POSSIBLE WITHOUT THE SUPPORT OF THE FOUNDATIONS. IN THE NONPROFIT ORGANIZATIONAL STRUCTURE THE FOUNDATIONS ARE CRITICAL TO THE ABILITY TO MAKE ONGOING INVESTMENTS IN STATE-OF-THE-ART MEDICAL TECHNOLOGY, CLINICAL PROGRAMS, FACILITIES, RESEARCH, AND EDUCATION THAT BENEFIT THE COMMUNITY AS A WHOLE. THE IMPACTS OF THE FOUNDATIONS' EFFORTS ARE VISIBLE THROUGHOUT THE HOSPITALS, AND IN THEIR DISTINGUISHED CENTERS OF EXCELLENCE. THE FOUNDATIONS' FUNDRAISING PROGRAMS DIRECTLY BENEFIT THE ONGOING NEEDS OF THE COMMUNITY THROUGH IMPROVED AND EXPANDED PATIENT CARE PROGRAMS, SERVICES, AND FACILITIES AND HELP PURCHASE EQUIPMENT. THIS ENHANCES THE HIGH-TOUCH AND COMPASSIONATE CARE AVAILABLE TO ALL WHO ARE SERVED IN THE COMMUNITY."

Operating expenses	$ 27,081,312
Total amount spent on community benefits as % of operating expenses	$ 3,879,201 14.32 %